Khách sạn Berguen

"I made a booking in Nov for a night in Jan for 3 people, the hotel didn't charge me right away, but all of a sudden at the end of Dec, with a different company name. The amount they charged me wasn't what was listed neither (CHF 15 higher), so I had no way to recognise the transaction. After crosschecking everywhere, even chatted with an agent on Expedia, I thought my card info was stolen, and so I had reported it to my bank, cancelled the card and tried to get a refund. Only to find out later,...

"sehr freundliches Personal, ausgezeichnetes Essen, tolle nostalgische Unterkunft"

"Nicely sized rooms and were clean and comfortable. Hotel staff very helpful and friendly. Close to train station"

"Esperaba más, el colchón se hundía y la puerta del baño no cerraba bien"

"Cooles Zimmer. Ein ganz tolles Hotel"

"Staff very helpful, you get given a guest card at check in for free travel around the city. Really easy to get bus (5-6 minute trip) to the main station for the Bernina Express"

"Close to train station for early morning Bernina Express departure. Good size room for 3 people."

"Een heel goede hotel, netjes, heel comfortabel. Alles is voorzien en nagedacht! Ondergrands garage, kastjes voor de ski gereedschap, ruime kamers met balcon en uitzicht op de bergen☺️ Restorant is met reservatie voor avondeten, lekker eten in een aangename sfeer! Echt heel lekkere vis en pizza’s 😉 Behulpzame en vriendelijke personeel! We zijn heel tevreden! Gewoon wandel afstaand van de skipistes☺️ Het hotel verdient minstens 4 sterren! Veel beter dan andere 4 sterren hotels☺️"

"Breakfast is good. Staff is kind and helpful. Room is very small, shared bathroom and shower, no elevator"

"Tolles Personal, super Küche und tolle Lage!"

"Overall the hotel is good. Friendly staff and very helpful. Daniel & Marina were professional and super awesome. No restaurants close by. Maybe they were closed as it is not the season for skiers in April. The biggest drawback is there is no proper electrical outlets. They have a couple in odd places and it’s not convenient to charge laptops, iPhones, ipads etc. make sure to have an extension wire and proper Swiss adapters. They do not have electric kettles in rooms nor encourage you to...

"Good service, hotel was clean and really helpful staff"

"Very close to train station. Just come up from bottom floor on the right end side and you will see hotel."

"Really lovely hotel outside the main town. Staff are really friendly and helpful. "

"Le personnel compétent et atmosphère agréable."

"No bus from the train station to the property. Would not recommend with heavy luggage. Very pretty in lobby but room was very spartan and no towels were given (which most places state in advance so you are aware) without payment for public showers. Sink water has to be pushed every 5 seconds to stay on. Two restaurants in town. No breakfast included. Of the hostel stays on this trip, this was the least guest friendly."

"They served a nice breakfast and was accessable to a shopping mall."

"Far from the train station and not so easy to find at the other end of town. They try to make the place look really nice and mostly succeed, especially if you don't take the stairs instead of the elevator. Very impressive breakfast buffet as opposed to the very pricey dinner one. Uneven service from the staff."

"Beautiful hotel right in the middle of Pontresina. I spent a week skiing in the area and this was the perfect homes base for me. Clean, modern rooms and a very friendly staff. "

"staff was amazing & very kind, hotel very beautiful "