Khách sạn Berlin Heights

"My daughter & I stayed here for one night because we had a concert in Cleveland. It was clean & had a nice smell. We stayed in a King room, the bed was comfortable."

"Good"

"The property was clean and well maintained. At check-in not much information was provided. I was just given a room number and a key. There was not much information in the room. I had no idea that there was no room service. I went to the restaurant to order food and The staff member was sitting in a booth on the side. He did not get up to attend me until I rang the bell. I had to go to the front desk to request sheets for the sofa bed since there was none in the room. Not quite sure if I’ll ever...

"I mean...it's cheap so what do you expect? Loud... Uncomfortable ... Nothing interesting around it...? Like I said...cheap with free coffee."

"Room was clean and ready for arrival. Room cooled off quickly. Location was near the road. Breakfast was delicious. It had great selections and hot food was hot."

"Quick friendly check in, comfy bed convenient location!"

"Very pleasant and helpful manager. Property is rather worn but looks and smells clean. Comfortable bed and good sheets. Decent breakfast. Did what we needed for an overnight stay on a road trip."

"This hotel is charming. Our room was clean and staff were very helpful. As a bonus, the hotel is within 900 feet of a world class cocktail bar, Speak of the Devil. I most highly recommend the Ariel Broadway."

"Very clean"

"Every was super clean and stayed well"

"While the rate was good, I feel there are still room for improvements. The room was basic but comfortable; however, the shower in my room needed repair. The cold water faucet didn't work, so if you're looking for a hot, scolding shower...that room is just for you! The breakfast was WEAK. I can't remember if it was advertised as continental or not, but you had the option of cereal or toast with either not ripe enough or over-ripe fruit. That was it. Juice machine was "out of order" too. Coffee...

"Quiet, clean, and great stay. Breakfast was small, but still good"

"Comfortable stay in a nice area."

"The staff were very helpful and friendly and the room was clean and modern. Breakfast was just ok. The coffee was the best part of it. Fruits were not fresh ( bananas brown and apples soft). Other fruit choices would be nice."

"Dirty"

"For an older hotel with no “curb appeal” the room was very clean with no odd odors. The towels were fluffy white and there was plenty of hot water. The room had a microwave and mini fridge with updated TV. There was road noise (I was near front of motel) but I felt safe."

"Very loud. You can hear every single door opening, person walking, using the shower, etc. Lots of kids. Our room was next to parking lot and very loud people outside smoking and talking. Room was dusty and edges near carpet and shower needed to be repaired. Bed was comfy but pillows weren't. TV did have HBO. We didn't use pool or eat breakfast there due to so many people using it when we wanted to. Price was good but will stay elsewhere next time. Lots of fast food and pizza places nearby."