"The staff were very friendly and the hotel is centrally located. The pool was always overcrowded. The bar and restaurant was overpriced and a little pretentious. Rooms are a bit dated. Comfortable stay overall"
"Great hotel in a great location close to all the museums and attractions. Breakfast was great and the staff very friendly and helpful. Will definitely go back the next time I go to Berlin."
"A good quality hotel, in a Central location. We stayed for a week, and the room was not cleaned or serviced once. Very strange to have to ask for such a basic thing for a long stay."
"Club lounge good. Good breakfast and service there.
Room good.
Location as promised. Good.
Service at front desk and spa a little underwhelming.
Only one functioning elevator meant longer waits sometimes.
€60 euro Spa fee for pool use by my guests, a source of irritation. Didn’t like this nor the way it was handled by the staff.
I’d call it an okay 4 star experience. Definitely not 5 star. Value was okay.
Probably wouldn’t rush back here, being honest."