Liebe Kerstin,vielen herzlichen Dank für Ihre positiven Worte!Wir freuen uns sehr, dass es Ihnen gefallen hat & hoffentlich bis baldMit freundlichen GrüßenAnthony DelabyRooms Division Manager

Vielen Dank für die volle Punktzahl - wir freuen uns sehr.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenAnthony DelabyRooms Division Manager

Thank you very much for your review!Hope to see you soon again.With kind regardsAnthony DelabyRooms Divison Manager

Thank you so much for taking the time to rate us - we are thrilled!Hope to see you soon again.With kind regardsAnthony DelabyRooms Division Manager

Dear Paul,It sounds like you had a fantastic experience at our hotel! Thank you for your kind words about our location near the Tiergarten and the excellent service provided by our staff. We're thrilled that you enjoyed dining at the Marlene Bar/Restaurant and that Hugo's is considered one of the best restaurants in the area. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Kind regardsSebastian BrillFront Office Manager

Sehr geehrter Karl Heinz,vielen Dank für Ihren Aufenthalt im InterContinental Berlin. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenSebastian BrillFront Office Manager

Dear Guest,Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's incredibly rewarding to know that both our hotel and staff exceeded your expectations.We're delighted that you enjoyed the first-class food offerings and that they surpassed all your expectations. However, we apologize for any inconvenience caused by the additional charge for the pool and spa facilities. We appreciate your feedback on this matter and will take it into consideration as we strive to enhance our guests' experiences.Your recommendation means a lot to us, and we're truly grateful for your kind words. We look forward to welcoming you back again in the future and providing you with another outstanding stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing our hotel.Kind regardsSebastian BrillFront Office Manager

Lieber TIM,vielen Dank für die großartige Bewertung & hoffentlich bis bald!Mit freundlichen GrüßenAnthony Delaby

Dear Maria Christina,Thank you very much for your 5/5 rating. We are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back soon.Kind regards,Sebastian BrillFront Office Manager

Liebe Claudia,Vielen Dank für Ihre großartige Bewertung! Es freut uns, dass Ihnen unser Hotel gefallen hat. Ihre Anregungen bezüglich der Parkgebühren nehmen wir ernst, möchten jedoch erwähnen, dass wir mit dieser Preisgesaltung im Durchschnitt der Berliner 5-Sterne-Hotels liegen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen GrüßenLIsa FlechsigGuest Experience Manager

Lieber Nils,Vielen Dank für Ihre fantastische Bewertung und die 5 von 5 Punkten! Es freut uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns darauf, Sie und Ihre Familie bei Ihrem nächsten Besuch erneut begrüßen zu dürfen!Mit freundlichen GrüßenLisa FlechsigGuest Experience Manager

Dear Duncan,Thank you immensely for your perfect score of 10 out of 10! We're overjoyed to hear that you had such a fantastic experience during your stay with us.Your kind words about our attentive yet unobtrusive staff and our convenient location mean the world to us. We're thrilled that you found our property lovely and well-situated for exploring the attractions of Berlin.We truly appreciate your glowing recommendation and can't wait to welcome you back for another wonderful stay at our fine establishment.With kind regardsLisa FlechsigGuest Experience Manager

Dear Marie,Thank you so much for your glowing 5 out of 5 review! We're delighted to hear that you had such a wonderful experience during your Easter stay with us.It's fantastic to know that you enjoyed the friendly and helpful service from our staff, as well as the cleanliness of our rooms. We're thrilled that your family, like many others, appreciated our focus on creating a memorable experience for children, with special treats like the free pool and spa access, children's breakfast, and the Easter bunny surprise!We're also glad that you found our location convenient, with easy access to dining, shopping, and transportation options. We can't wait to welcome you back for another great stay in the future!With kind regardsLisa FlechsigGuest Experience Manager

Dear harjeet,Thank you immensely for your perfect score of 5 out of 5! We're thrilled to hear that you had such a wonderful experience at our hotel.Your kind words about our well-maintained facilities, spa, and pool are truly appreciated. We're also delighted to hear that Sophia at reception left such a positive impression with her helpful and friendly service. We will make sure to pass on your compliments to her.It was our pleasure to host you, and we can't wait to welcome you back for another exceptional stay in the futureWith kind regardsLisa FlechsigGuest Experience Manager

Dear Conrad,Thank you for the outstanding rating of 5 out of 5! We're thrilled that your experience with us was so positive.Your satisfaction is our top priority, and we're delighted to have met and exceeded your expectations. Your kind words and recommendation are greatly appreciated.We look forward to the opportunity to welcome you back for another exceptional stay in the futureWith kind regardsLisa FlechsigGuest Experience Manager

Dear Robert,thanks for taking the time to share your feedback with us - we are thrilled about your positive comments.We are more than happy to share this with the entire team and we all hope to welcome you back anytime soon!With kind regardsAnthony DelabyRooms Division Manager

Dear ABUBAKAR OLABAMBI,thank you so much for your great review - we are glad to read that you enjoyed your stay.Hope to see you soon!With kind regardsAnthony DelabyRooms Division Manage

Dear Joseph,thank you for taking the time to rate us - we are happy to see that you had a good time with us.All the best for you!With kind regardsAnthony DelabyRooms Division Manager

Dear Belinda,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our staff to be amazing and helpful, enjoyed our superb breakfast, and found our rooms comfortable. It's wonderful to know that our location was convenient for all your sightseeing activities.Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay that you'd like to highlight, feel free to share, as we always strive to provide the best possible experience for our guests. Thank you again for choosing us, and we can't wait to have you back!Lisa FlechsigGuest Experience Manager

Dear HyeonJun,Thank you so much for taking the time to share your wonderful review! We are delighted to hear that you had a perfect experience and that we could meet your expectations. It's truly rewarding to know that you enjoyed your stay with us.Our team strives to provide exceptional service, and your positive feedback motivates us to continue delivering the best possible experience for our guests. If there's anything specific that made your stay memorable, please feel free to share so we can ensure that all our guests have a similarly delightful experience.We look forward to welcoming you back in the future. Thank you once again for choosing the Hotel InterContinental Berlin.Best Regards,Lisa Flechsig Guest Experience Manager

Liebe/r Sarujan,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Es tut uns leid zu hören, dass Ihr letzter Aufenthalt nicht Ihren Erwartungen entsprochen hat und dass Sie Veränderungen im Vergleich zu früheren Besuchen feststellen.Wir bedauern, dass Sie die kostenfreien SPA- und Wellnessangebote vermissen und dass Sie das Gefühl haben, dass wir bei bestimmten Aspekten sparen, während die Preise weiterhin hoch sind. Ihr Feedback ist uns wichtig, und wir nehmen es ernst.Um sicherzustellen, dass wir besser verstehen, welche Bereiche für Sie besonders wichtig sind, würden wir uns freuen, mehr darüber zu erfahren. Gerne können Sie uns auch persönlich kontaktieren, um Ihre Erfahrungen im Detail zu besprechen.Es ist unser Ziel, jeden Aufenthalt zu verbessern, und wir werden Ihr Feedback verwenden, um notwendige Anpassungen vorzunehmen. Wir schätzen Ihre ehrliche Meinung und hoffen, die Gelegenheit zu haben, Sie bei einem zukünftigen Besuch wieder von unserer Gastfreundschaft zu überzeugen.Vielen Dank für Ihre konstruktive Kritik.Mit freundlichen Grüßen,Lisa FlechsigGuest Experience Manager

Dear Jens,Thank you for taking the time to share your positive experience, and a heartfelt thank you for the perfect score of 10 out of 10! We are thrilled to hear that you enjoyed your 3-night stay in our Classic room and that it was a lovely experience for you.It's wonderful to know that you found our breakfast buffet delicious, the staff friendly and helpful, and the overall atmosphere enjoyable. We take pride in creating a welcoming environment for guests from different countries, including families with children, and we're delighted to hear about the good mood during your stay.Your feedback motivates us to continue providing exceptional service, and we appreciate your kind words.We look forward to the pleasure of welcoming you back on your next visit. If there is anything specific you would like to share or if you have any preferences for your future stays, please feel free to let us know.Thank you again for choosing our hotel, and we can't wait to host you again.Warm regards,Lisa FlechsigGuest Experience Manager

Dear KomirThank you for taking the time to share your feedback and for giving us a rating of 8 out of 10. We are thrilled to hear that you enjoyed your stay with us!Your positive rating of 8 is truly appreciated, and we are delighted that our efforts to make your experience memorable have resonated with you. However, we also value constructive criticism and would love to know if there are specific areas where we can improve and earn that extra point in the future.Your insights are invaluable to us, and we hope to have the pleasure of welcoming you back for an even more exceptional stay.Safe travels, and thank you again for choosing the Hotel InterContinental Berlin!Best regards,Lisa FlechsigGuest Experience Manager

Dear j,Thank you for taking the time to share your feedback with us. We appreciate your positive comments and are happy that you enjoyed your stay.We apologize for the cleanliness issue you encountered during check-in, but we are pleased to hear that our team swiftly resolved the issue. Guest satisfaction is our top priority, and we appreciate your understanding in this matter.It's great to know that you enjoyed our excellent pool and spa facilities, even though there is an extra charge. We're delighted that you found our breakfast to be amazing with top-quality and varied options. Your positive comments inspire us to continue delivering exceptional experiences for our guests.Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back in the future, ensuring an even more pleasant stay.Warm regards,Lisa FlechsigGuest Experience Manager

Lieber Alexander,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns sehr zu hören, dass Sie die Lage unseres Hauses als sehr gut empfunden haben und dass unser Personal stets freundlich und hilfsbereit war. Es ist schön zu wissen, dass Sie eine positive Erfahrung bei uns hatten.Wir schätzen Ihre Unterstützung und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Falls es noch weitere Anmerkungen oder Wünsche gibt, lassen Sie es uns bitte wissen – wir sind stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten.Herzliche Grüße,Lisa FlechsigGuest Experience Manager

Dear Nedal,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a very good stay. If there's anything specific you enjoyed or any suggestions you have, please feel free to let us know. We look forward to welcoming you back for another great experience.Best regards,Lisa FlechsigGuest Experience Manager

Dear Xavier,Thank you for the stellar review and perfect 10 out of 10 rating! We're thrilled to hear you enjoyed your stay at the Hotel InterContinental Berlin.Your kind words about our friendly and attentive staff, enormous breakfast buffet, and spacious, soundproofed rooms are truly appreciated. We're delighted to have exceeded your expectations.It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Berlin.Best regards,Lisa FlechsigGuest Experience Manager

Dear Heberto,Thank you so much for taking the time to share your positive experience with us! We are thrilled to receive your 5 out of 5 rating.It's fantastic to hear that you had such a great stay. We appreciate your kind words and are delighted that we could meet your expectations.We look forward to the pleasure of hosting you again in the future. If there's anything specific you loved about your stay or any suggestions you'd like to share, please don't hesitate to let us know.Safe travels, and we hope to welcome you back soon!Best regards,Lisa FlechsigGuest Experience Manager

Dear ian,Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you had a fantastic experience during your stay, and we truly appreciate your perfect rating.Our team strives to provide the best possible service and create memorable moments for our guests, and it's immensely rewarding to know that we succeeded in making your stay special.If there's anything specific you loved about your visit or if you have any suggestions for us to enhance our services further, please feel free to share. We look forward to the pleasure of welcoming you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager

Dear Hugh,Thank you for the fantastic 5 out of 5 review! We're thrilled to know you had an excellent experience. If there's anything specific you loved about your stay or any suggestions you have, we'd love to hear them. Looking forward to welcoming you back soon!Best,Lisa FlechsigGuest Experience Manager

Dear Aboubacar,We sincerely appreciate your time in sharing your outstanding review with us! Your perfect rating is truly uplifting, and we're overjoyed to learn that you had an exceptional experience during your stay.Our team is dedicated to delivering exceptional service, and it's incredibly gratifying to know that we succeeded in making your stay memorable.If there are specific aspects of your visit that stood out or any suggestions you'd like to offer for further improvement, please feel free to let us know. We eagerly look forward to the opportunity of hosting you again in the future.Best regards,Lisa FlechsigGuest Experience Manager

Dear Paula,Thank you for taking the time to share your feedback with us. We appreciate your positive rating and are glad to hear that you had an overall enjoyable experience.Regarding your suggestion about including the spa usage in the hotel room price, we appreciate your input. The reason for the SPA InterContinental not being included in all room rates is due to rising maintenance and energy costs.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Lisa FlechsigGuest Experience Manager

Dear CarmenThank you for taking the time to provide us with your outstanding review! We are delighted by your perfect rating and thrilled to hear that your stay was exceptional.Our team is committed to delivering exceptional service, and it's truly rewarding to know that we succeeded in creating a memorable experience for you.If there are specific highlights from your visit or any suggestions you'd like to share for further enhancement, please feel free to do so. We eagerly anticipate the opportunity to welcome you back in the future.Warm regards,Lisa FlechsigGuest Experience Manager

Dear Guest,Thank you very much for your 10/10 rating. See you soonKind regardsSebastian BrillFront Office Manager

Dear Sinead,thanks a lot for your great review - we are happy to read that you enjoyed your stay with us!We all hope to welcome you back anytime soon and in the meantime we wish you all the best!With kind regardsAnthony DelabyRooms Division Manager

Dear Jonathan,thanks a lot for your great review!We are so happy to read about your positive comments and your full rating.We are looking forward to welcome you back anytime soon and in the meantime we wish you all the best!With kind regardsAnthony DelabyRooms Division Manager

Dar Uzi,we are so sorry to see that you didn't enjoyed your stay with us.Please get in touch with me directly so I can understand your experience in order to avoid similar situations in the future.Thank you very muchWith kind regardsAnthony DelabyRooms Division Manager

Dear Kim,thanks a lot for your great review - we are thrilled to get your full rating!Loóking forward to your next visit!With kind regardsAnthony DelabyRooms Division Manager

Dear Claus,thank you so much for your great review - we are thrilled to read all your positive comments.We all hope to welcome you back anytime soon and in the meantime we wish you all the best.With kind regardsAnthony DelabyRooms Division Manager

Dear Yoonkook,We're truly grateful for your 10 out of 10 rating! Your positive feedback is incredibly valuable to us, and we're thrilled to know that your stay was enjoyable.Our dedication to ensuring exceptional guest experiences is unwavering, and your high rating reflects our commitment to providing top-notch service. If there are specific aspects of your stay that you found particularly satisfying, we would be eager to hear more about them.Thank you once again for choosing our establishment. We eagerly anticipate the opportunity to host you again and deliver another outstanding experience.Warm regards,Lisa FlechsigGuest Experience Manager

Dear stine,thank you so much for you review - we appreciate that you took the time to share your feedback with us.This is a big motivation to all of us and we hope to see you anytime soon.With kind regardsAnthony DelabyRooms Division Manager

Lieber Martin,vielen Dank für Ihre netten Worte.Wir freuen uns, dass es Ihnen gut gefallen hat.Aber es tut uns auch leid zu hören, dass Sie vom Nachbarzimmer gestört wurden.Gerne können Sie uns jederzeit an der Rezeption kontaktieren, wir helfen immer gerne zu jeder Zeit.Trotzdem würden wir uns freuen Sie wieder bei uns begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute.Mit freundlichen GrüßenAnthony DelabyRooms Division Manager

Dear Paul,thank you so much for your kind review - we appreciate that you took the time to share your feedback with us.We all hope to welcome you back anytime soon and you might have a better experience in our newly renovated bar.With kind regardsAnthony DelabyRooms Division Manager