4/10 - Kém
Collin
25/09/2025
Thích: Sạch sẽ
Avoid - stay at a hotel with staff present
Since there isn't any physical staff I had to stay on the phone for a while getting info and made about 5 different calls before I could get checked in. Twice I tried to call from the airport and see if I could check in early and I was put on hold so long I didn't try. Getting in was a little difficult because I booked through Hotels.com so I wasn't automatically sent the info to get the code that gets you into the building.
They said they would contact me if I could get into my room early, they didn't. I let myself in 20 minutes early into my room using the code. So apparently the room was ready early but they didn't tell me.
The room itself was fine, all the basic amenities. The AC worked very well which is a plus. The bed was stiff and the pillows were very thin. The shower flooded the bathroom like it does with every hotel ever. The view from the 8th floor was cute.
The door didn't lock completely behind me so one night I got home and just pushed my door open which was very concerning. Also at one point the door handle just came completely off the door.
I also got a spam text via whatsapp asking for me to submit some card info to continue my stay. It was especially creepy since they had my phone number as well as the dates I was staying there. I notified Numa and they just said to report it, but I wasn't really sure where or how...
Just pay the extra money and stay at a hotel with an actual staff, you will avoid the headaches I suffered.
Collin
Lưu trú 3 đêm vào Tháng 9, 2025
