Search Hotels Near Bermuda Dunes Racquet Club, Palm Desert

"This resort is unacceptable for a Hyatt property. On the positive side, the design of the pool itself was great for the area, and one of the few properties with a lazy river. The water temperature was refreshing. Beyond that, not much to like. For context, we stayed here on weekdays. The service here was terrible and unacceptable for this type of resort. The restaurants were significantly understaffed, with extremely slow service for both bar and restaurants. Housekeeping and bell desk repeatedly refused our requests for cleaning (we say other customers complaining about the same). The quality of the food here is bad, whether kids food or adult food. The marketplace is overpriced, and the quality is closer to what you find for takeaway food in a gas station. The quality of the ingredients of the food from the restaurants were high, the execution was poor and uneven. The pool area has no seating if you go late morning. We had to grab towels and spread out on the turf near one of the pools. Even the tables for food service were full of people just trying to find space. Only about 35% of the chairs with towels or personal items seemed occupied at any given time. The resort staff and rules did not have them enforce any turnover of space not being used.This was on a Monday and Tuesday, so not peak days. The rooms were adequately clean. A couple of family members seemed to get bitten by unknown, non mosquito bugs in the room. "

"This place is a dump"

"It was Coachella weekend 1 and very expensive. $1200 for two nights for 2 adult people and 1 kid. The staff charged my card for one night ahead of arrival and wirhout notice. I was displeased with the conditionof our room for almoat $600 a night. "

"Staff very friendly and fun!! Room was very clean and comfortable! We will be back"

"Staff were very friendly and helpful at the registration desk. The room was clean and comfortable but did have some wear and tear in some places like the wall paper in the bathroom. The staff at the main dining area took long to approach and take our order and some were not very friendly, but it was still convenient to have a restaurant in the hotel. The pool was great and the kids enjoyed the arcade. Breakfast was also great. "

"Breakfast was great, we had a great night at this location and liked the 3 room unit"

"My stay at Miramonte Resort & Spa (Tommy Bahama) was exactly what I needed. From the moment I arrived, the atmosphere felt peaceful, welcoming, and effortlessly beautiful. The lush grounds, cozy fire pits, and relaxed island-inspired vibe made it easy to unwind right away. The rooms were comfortable and thoughtfully designed, and every staff member I encountered was genuinely kind and attentive. The only drawback is the service is slow. everything about this place encourages you to slow down and soak it all in. We left feeling refreshed, recharged, and already looking forward to my next visit. Highly recommend for anyone looking for a relaxing desert getaway."

"The room was not very clean and we could not use the shower in the primary bathroom because the shower felt as if it was sinking"

"Clean Room, difficult check-in - they didn't seem used to working with Hotels.com. Limited bedding and we had to go purchase our own blankets."