Khách sạn Berthoud

"King suite is perfect for our needs. Couch is not very comfortable but tge bed is. Frig is great because it has a good size freezer. Stayed in this room many times. Sadly a year ago we reported the TV remote was missing the back and it still is. Also reported one light bulb missing and one needed to be replaced and same was true on this visit. We like it here but it's time to begin refreshing the rooms."

"The property has a very nice setting. Could be a great place, but lacks maintenance. The outside chairs were all dirty needed some new cushions etc. The room was good and I think clean. It is not a $150. Hotel. The bar was ok not great."

"Room was clean and had a comfortable mattress."

"Room was clean. Property was easy to access. Staff was friendly. Quiet."

"Very friendly helpful staff, clean comfortable room. I would only change two things about our two night stay here; the bacon at the breakfast buffet should have been drained, and it would have been nice to have a hot tub after chasing kids around the zoo all day lol."

"I hate surveys. I really do it's a waste of my time. If I wanted to address my grievances I would have done it in person. Overall the hotel was great except for the harassment on the surveys"

"Great location, friendly staff, very clean and comfortable"

"It was okay."

"I have stayed here twice and been happy both times. The staff are friendly and helpful. Kids like the pool, although the hot tub wasn't working this time. The bar and lounge are great places to relax and meet friends."

"Everything was totally fine, when I needed something printed the manager did it for me and that was much appreciated.,"

"The bathroom door has no lock which is fine but when you close it, the door leaves a big enough gap that anyone can see through. The gap faces the main hotel door so when traveling with a family and kids going in and out….. it’s not ideal."

"Everything was perfect! The cleanliness was great! The breakfast was huge!! Giant selection! The room itself was HUGE!! Fantastic room for a great price!! 100% would recommend and we will return!"

"Good hotel, front desk staff was very helpful, room was clean & beds were comfy. Really dislike the 4 small pillows on a bed. Pool area had so much chemical that the air made my eyes burn, only stayed for about 15 minutes."

"Everything was good"

"Good location. Clean and spacious room. Excellent dining options by foot,"

"The hotel was nice & in a great location. We were there for 10 days. I had to ask several times for housekeeping to clean our room. The first time all they did was make to bed and left clean towels. I asked again and said please make sure they sweep & mop the bathroom floor. Never happened, not once in 10 days! Slowest housekeeping EVER! Just pure laziness, they “cleaned” 3 times in 10 days, which involved making the bed and throwing clean towels on the bed. Never cleaned the bathroom...