Khách sạn Bertincourt

"We used this property after a two week trip around France and western Germany for a one night stop before hitting Cite Europe in Calais. We were very pleasantly surprised at its convenience. We did stay on a Sunday which of course means that a lot of restaurants are closed, however the staff recommended a local establishment in the adjacent retail park called Lencart which is a make your own pizza and pasta place. Good value for money. However back to the hotel, the room was clean and...

"Check-in process was difficult as reception closes at 6;30 pm. We were unaware of this and the instructions for accessing the property after that hour were not clearly indicated. We were able to reach the person in charge of reception by telephone and Vincent resolved the situation quickly. He also discussed ways of improving communication with us the following day. The rooms are basic but clean. The single rooms are very small; the double rooms much more spacious, There is no air...

"Bien "

"T"

"Tout était parfait "

"Idem à mes précédents commentaires "

"We took aged parents and I hadn't picked up anywhere that lift went to first floor only. Room was comfortable. Front desk friendly and helpful. Breakfast good have been more geneous or perhaps those who went before had eaten all the croissants!"

"Clean, friendly, lovely roo"

"Nous avons adoré notre séjour, le seul bémol c'est que nous n'étions là que pour une nuit ! La chambre était belle et propre, le matelas extrêmement confortable et notre hôte était au petit soin pour nous. Et point bonus pour le petit déjeuner délicieux. Nous reviendrons avec plaisir !"

"The rooms were clean, the beds were comfortable and the staff was very friendly!"

"Alles was prima"

"Perfect for our stay visiting WWI memorials. Very knowledgable, cheerful and helpful team. Plenty of parking. Well appointed rooms. Bar and restaurant. 15 minute walk to the centre of Albert."

"Good location, wonderful staff, room was nice. The toilet room without ventilation was smelly. I realize this is common to have the toilet separate, but it was a worse smell here for some reason. Everything else was great."

"This hotel is in a prime spot in Arras. One of the oldest properties in the town and right on Grand Place, it is 15 minutes walk from the train station with lots of restaurants close by. The staff were very helpful and responded quickly to my emails. It is an old hotel in an old building so the range of amenities is not wide but it does have a lovely courtyard, perfect for a coffee or something stronger if you prefer. Breakfast was continental with a good choice. If you want something very...

"Perfect for our 4 night stay. Made to feel welcome by the staff all of whom were very friendly and obliging. Although the restaurant was closed breakfast was available and had a good choice of breakfast items. There was a bar restaurant on the ground floor in which meals could be had. The spa area looked inviting but we didn't have time to try as we were out all day. The room was very comfortable with a small lounge area and comfortable beds. An excellent shower and toilet layout. The room...

"The property was way better than we expected. Lovely host that made us feel very welcome. It's in a beautiful location. Would definitely stay again."

"The staff was very helpful and dealt with the issue we had, but, the room had a cigarette butt left on the floor, and smelled of cigarettes."

"Staff excellent , room clean, warm, good size.Breakfast excellent."