10/10 - Xuất sắc
Dhaval
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
During my recent stay at Trident, I experienced exceptional service that exceeded my expectations. From the moment I arrived, the staff went out of their way to ensure my comfort and satisfaction.
What stood out the most was their flexibility with reservation updates. I had to make couple of changes to my booking due to unforeseen circumstances, and the hotel staff (Harshvardhan, Rohit) handled each adjustment with professionalism and efficiency. They were accommodating and understanding, making the process seamless and stress-free.
Moreover, every interaction with the staff was marked by warmth and attentiveness. Whether it was the concierge assisting with local recommendations or the housekeeping team ensuring my room was spotless, their dedication to guest satisfaction was evident at every turn.
The facilities were also top-notch, providing a comfortable and inviting atmosphere throughout my stay. The room was spacious, well-appointed, and offered all the amenities I needed for a relaxing visit.
Overall, my experience at Trident was nothing short of outstanding. The exemplary service and attention to detail truly set it apart, making it a standout choice for anyone looking for a memorable stay. I highly recommend this hotel to anyone visiting Bhubaneshwar and look forward to returning in the future.
Dhaval
Lưu trú 2 đêm vào Tháng 4, 2024