Search Hotels Near Bicentennial Park, West Springfield

"Breakfast could have been better"

"The bathroom shower water was brown and disgusting. Hopefully get a full refund"

"It is an older property, but it is fine for an overnight stay. The cook to order breakfast was excellent!"

"For 2 nights of our 3-day stay, we did not receive fresh linens or a cleaning service. Even though I complained at the front desk after Day 1, we didn't receive service on Day 2. Very disappointing. "

"Not a good stay. Asked for a roll in shower due to stability issues. Given a tub. When I went to try and get in the tub it was so slick I couldn't keep my feet from sliding the whole time. TV didn't work. Called down to front desk to let them know wires were hanging from it unconnected. She had me keep trying the remote and then offered for me to come get a new remote. The remote WAS NOT the issue!! Firm is an understatement for that bed. I couldn't even sleep. So hard I hurt in the morning. Found several long blonde hairs. Not mine since mine is curly short and dark. I do tend to shed a lot and normally do a basic cleaning before I leave a room because of that. Not this time. I didn't even get a decent room to start off with. Maybe if I leave it messy they will actually clean it? Oh and several chunks of the wall are missing and the floor tilts toward the bathroom. Due to my stability issues I'm quite sensitive to these things. This felt like walking in a carnival fun house or a pier and beam house in south Texas. IYKYK"

"breakfast was ok area is safe clean "

"Breakfast was good. The parking was fine the area around parking lot had some trash scattered throughout the grassy areas. Nice clean rooms no complaints on the accommodations. Staff were friendly. "

"The staff is friendly and helpful, the views and rooms are amazing."

"Was at nice stay while on business"