2/10 - Tồi
Dennis
Đi theo nhóm
10/07/2025
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a classic example of a of misrepresented property online with enhanced photos. I booked two nights and was forced to stay the first night due to a very late arrival and no options to leave that night. Had I arrived in the afternoon I would have turned around and left immediately. Even though I prepaid two nights I left first thing the next morning. The master bathroom toilet was non functional and had exposed wiring at an electrical outlet. The dishwasher was flooded with water. The furnishings in the cabin were shockingly dated. The main living couch did not look like it was from the 60s it looked like it was pulled from a dumpster in the 60s and placed in the cabin. The cabin was terribly unkept and poorly maintained. Cobwebs all over the ceilings and vents. This cabin is no where near the standards of a rental property and should not advertised on Expedia. I requested a refund for only the second night since I did not stay, but the property refused. I filed a complaint with Expedia but they also refused saying the would adhere to the properties policy. Very unfortunate. Made a planned nice weekend to Big Bear a disaster. I plan to dispute the charge now with my CC and file a consumer affairs complaint as this property is misrepresented and not properly maintained for rental.
Dennis
Lưu trú 2 đêm vào Tháng 6, 2025