Khách sạn Big Ridge

"Check in power went out at 8pm never came back on till 2.30 am was offered a flash light nothing else I would have expected some sort of discount or free breakfast was offered nothing won't stay there again"

"Large propety with walking trail"

"After multiple stays, all rooms appear to need new flooring and couches desperately. Bedding and bathrooms were very clean, however, there was a cheerio near the desk on the floor, and more food under the front edge of the couch. The couch had a questionable white stain on the cushion, and stains on carpets. Because the floor had not been cleaned properly, it did not leave us with much confidence about the cleanliness of the room overall (ie wiped down door knobs, light switches etc)"

"More than special breakfast, just delicious We really enjoyed our stay"

"Lovely place to stay by the ocean"

"Everything was great!!"

"All good"

"Rooms were clean . Service was great .. but the place is starting to look like it needs some care .. it’s starting to show its age …"

"The property is quite dated. "

"Staff and Hotel were nice aswell as location.They dont a continental breakfast,but do have a nice restaurant where you can get a nice breakfast or meal. Parking is an extra charge but $15 a day not to bad. Overall we were pleased.👍"

"I just found good staff who refund me for my other day because i wanted to leave the hotel. I had bad experience. Mattress was terrible and pool was not working. AC has garbage inside. "

"Previous occupants hairs still on pillows and bedding Mattresses 20 years plus"

"Great service"

"No shoes allowed from the front door throughout the hotel. So take some slippers!! The owner makes you feel like you are invading here space and makes you feel like her time is more important than the customers time. There are lots of rules and $100 potential fine if you make a sound or wear your shoes. The owner can be quite sarcastic . Lastly She was upset by the amount paid. I booked online so they set the price not me."

"The hotel property is quite old, and the rooms were not maintained properly. The air conditioning was not working well, which made the stay uncomfortable. The food service staff was rude and irresponsible, and basic things were not provided properly. Overall, we were not happy with the service. The only positives were the good location and decent parking facilities."