Khách sạn Big Rock

"Had pleasant stay at Montcler hotel, our first impress as we walked into grand lobby was "WOW" lobby was recently renovated with coffee service with lodge feel. Rooms are ecofriendly, well maintained upscale feel. Staff was welcoming, quick check-in and great stay. We will comeback for our corporate stay. Nice amenities, good functional gym, newer televisions and excellent stay."

"New, clean and comfortable. Excellent stay!!"

"Jenny at front desk checked us in with a smile. Was friendly and helpful! Our room was clean and easy to get to, The breakfast was very good and Juan made sure to restock any food that was low. When I asked him which pot was decaf coffee he said they are all caffeinated but immediately insisted on brewing a cup for me,"

"Great staff"

"The gentleman who was working on the day I checked in was super friendly and very helpful."

"Great place to stay w/ great food close by !"

"Clean Breakfast very good"

"The front desk staff were AMAZING. The retired Army Master Sargent at the desk was THE ABSOLUTE BEST. Above and beyond service .. our stay was stellar because she made it so. Thank you for your service and the folded basketball uniform!"

"The property was filthy, the VR checking was a nightmare. We had to get 8 key cards, because they stop working every time you left the building. The TV didn't work, and there were NO humans on property to ask for help. But we were contacted by corporate and we will try again next year as it is to be remodeled."

"Breakfast was good. Other than that, my room had wet carpet (such that one couldn’t walk around without slippers or something), and the room was in moderate disrepair. Not terrible, but for the price one can get a much nicer room elsewhere."

"Clean room"

"The room was clean. Decor (bedspreads and drapes) were somewhat outdated. Hallways and stair well carpets need a good steam cleaning. The stair wells had a sour odor that permeated the stair well and it likely came from the carpets. In one of the hallways leading to an exit there were several old air conditioning units stacked against the wall. The females on the staff (housekeeping) were pleasant; the men that manned the front desk were not very friendly. None of the men smiled and seemed...

"The front desk was a remote agent on a telescreen. . ."

"The woman working the breakfast was very efficient! Kept it running smoothly."

"Horrible floors in our “suite” room and the bed was gross with seriously stained mattress pad and mattress protector cover. When we checked the mattress, it was grossly stained. Brown water stains on the room ceiling. Recliner was broken and someone had apparently removed a picture from one of the frames. I would never recommend this hotel to anyone. It is the worse experience I’ve had in 50 years."