Khách sạn Big Springs

"Very nice "

"Curtains in room appeared to have multiple blood stains on them. Bathroom toilet ran constantly, had to frequently push down on the handle to get it to stop running. Fan in bathroom had a short in the circuit."

"Everything was nice and clean. The front door was not working so we had to use the side doors. "

"You need to take this property off your site!!! We did not even check in. The place looked like a crack motel, with people renting weekly. The building from the outside was falling apart with boards holding up the 2nd floor walkway( i have pics). Since all the rooms were booked in Topeka KS we had to go 50 miles away to find an adequate hotel. I would like a refund, but you must take this property off of your site."

"Everything was great, but the wifi was a little slow on Friday night but over all was a great time"

"The pool was disgusting and had clumps of hair floating in it. Same as the hot tub. Only good thing about this place was the breakfast and the guy helping run the breakfast area. He was very kind and helpful. "

"We were supposed to check in at 3 PM, however, we were not able to check in until 8 PM. We have very exhausted kids that needed to get to bed. The hotel was severely understaffed. I called several times to see when we can check in and they would never answer the phone. I left a message on their website and they just gave me an automatic reply. I felt bad for the front desk staff. For paying $250 I would expect this from a low-grade hotel. Definitely not worth the money. I would at least...

"The staff were great. The breakfast was fine. The room was very dark. Needed more lighting. That could be why i felt like the room was a little rough. The bathroom was clean, but the toilet seat was really beat up. I covered it in toilet paper just to be able to sit on it. The pool was clean and the kids had a good time playing in it. "

"Friendly desk staff"

"The room had bugs, room wasn’t clean. Sheets were dirty. Front desk knew nothing about the reservation. Didn’t even look at the computer. It was disgusting"

"My room was in good shape. The remote did not work very well on the TV unless I stood right in front of it to change the channel. The building is close to the highway so there was alot of noise around the entire building. The area around the building was a little sketchy but I did not experience any issues during my stay. There was alot of activity in the hallways a couple of nights that did concern me but things settled down around midnight during the weekend."

"When we first walked into the lobby it smelled sooo clean. I was amazed. Got to our room and again. It was so clean. The breakfast was exceptionally good. The staff making the breakfast was extremely sweet. Even told us to take a muffin for our journey back home. Our room was one of the best I've ever stayed in. "

"The furniture in room had stains, visible dust/dirt on/under table. "

"Clean, spacious room. Kids loved the pool and game room. Best hotel breakfast hands down. We travel a great deal for kids sporting events, will definitely stay here again!"

"Rooms, staff. The entire place was a biohazard and couldn’t even get a refund. Debating calling the board of health on this place. Even provided pictures of the facility and hotel or Expedia couldn’t even get me a refund when we didn’t stay there. "

"This is one of the nicest hotels in Topeka...Staff totally professional..it is clean! Has a bar and restaurant that serves from the bar area..Many arras that are open to watch TV or just play cards...the room we had on 1st floor had exceptionally high ceilings, really nice! The area is very accessible to event happenings. "

"Were impressed with the room and staff. Had to be gone for a few hours and when we came back there was no place to park. Had to park at parking lot for neighboring hotel. Would still come back. "

"No complaints--great room for the price! Staff very nice and accommodating! "

"The parking situation is not good!"

"Stay was ok. Not many options for breakfast. Settings wore off on heat & air."