Khách sạn Big Springs

"Breakfast was slim on the second day"

"All good"

"Everything was great. The room was clean, the staff was friendly. I would recommend this hotel."

"We were not satisfied with the customer service at all. The television set in our room was not working. We called the main desk, and the person was already frustrated and did not want to do his job. After explaining that our TV was not working, he came up and played with it for a little bit. He knew the TV was not working, but played along like he was trying to fix it. Then he proceeded to tell us that it should be ok not to watch TV for one night. We asked for a replacement, to which he said...

"Clean hotel. Good location. Friendly staff"

"Needs to be deep cleaned"

"Very clean, comfy room and beds, and pool great size. Hope to stay here again!"

"Not well kept up. Kind of dark and scary"

"For a handicapped person the room was excellent -I have been traveling across the country as I recover from a broken ankle following ORIF surgery --Not all handicapped rooms are as good as this one! Roll in shower was the best one so far. At a fancy hotel now in Vail Colorado and encountered problems......... ALSO staff were wonderful ! This was the first hotel were they gave a treat bag for our dog -- including a tennis ball --MUCH appreciated by our golden retriever. We have traveled...

"We stayed here for one night on a cross-country trip. The staff were friendly and helpful. the property was maintained fine and easy to access from the interstate, and the room was clean and comfortable. The breakfast was just okay; it was basically just a cereal option, toast, and other bread/starch options. Our room was supposed to have a coffee maker but didn't. When we asked about it we were told we could just use the coffee and water in the lobby, which is fine but it's disappointing that...

"Quirky kinda place but I liked it. Staff was wonderful. Dinner at their café was just like homemade, probably because it was. Interesting property with an interesting history. Bathroom area was a little weird but totally functional and clean. If I take a similar route home I would definitely stay again."

"Lovely staff and comfortable room."

"Staff friendly & helpful. Breakfast says continental but included eggs, meat, & biscuits."