"Unfortunately, this was a very disappointing booking experience. We booked through Expedia on a non-refundable basis, and only after booking did we receive an email from DanCenter saying we had to pay an additional security deposit, plus additional money for two sets of linen if we wanted bedding. These costs were not clearly disclosed before booking. The only extra charge shown in the listing was a water fee, so this felt misleading and unfair.
The check-in process was also confusing. We were...
"Unfortunately, this was a very disappointing booking experience. We booked through Expedia on a non-refundable basis, and only after booking did we receive an email from DanCenter saying we had to pay an additional security deposit, plus additional money for two sets of linen if we wanted bedding. These costs were not clearly disclosed before booking. The only extra charge shown in the listing was a water fee, so this felt misleading and unfair.
The check-in process was also confusing. We were...
Ian