Khách sạn Bintan

"The beach and the location are not nice."

"プライベートビーチに面しながらも海岸沿いの幹線道路から少し入ったこの場所は街にも近く便利でありながらとても静かでここで数日ほぼなにもせずにただただリラックスしたいと願った私たちにとって理想の宿でした。"

"Staff at Cassia are super attentive. Unfortunately for me, I came down with fever and gastroenteritis . Everything tasted bad at lunch yesterday. A comfortable bed, and all's fine this morning. Hope my Goan fish curry tastes good!"

"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"Maybe can start breakfast earlier around 630am. So that travellers who have an early ferry to catch, can have longer breakfast."

"very good"

"Mutiara is not a typical beach resort—it’s a true eco-resort designed with tradition and sustainability in mind. It’s also actively run by the long-time owner—no corporate chains here. The most important things to be prepared for: no AC and no hot water. You sleep in lovely teak and rattan cottages with mosquito nets and plenty of fans. Which means this is a chance to experience what SE Asia was like 40-50 years ago (and of course the same way lots of locals live today). The food is terrific,...

"Staff was helpful, sometimes information provided was not accurate. The spa was terrible. It was a 1 1/2 hr spa, The massage ladyfies did not seem to have any spa skills. The actual duration was much less than 1 1/2 hrs. The breakfast was good. The flooring all over the place was not even but bumpy. The room flooring seemed to be a slope towards the window."

"The rooms were beautiful and modern in an outdoor setting. The staff was incredibly friendly, helpful and accommodating. Both our early arrival and our late departure were no issue. Messages were answered promptly on WhatsApp, and ferry terminal pick up/drop off were seamless. Location was excellent - within walking distance of the beach, Lagoi Plaza and Lost in Scale Park and just a short drive to the ferry terminal. The in-room breakfast was also delicious! Lunch at the restaurant was...

"Too pricy for Bintan. Prices are all Singapore price points."

"Secluded location, completely private beach with only resort guests, perfect for a long weekend. The towels are not so clean, with dead bugs on them and marks on them. Better to bring your own bath towels. Super hardworking staffs especially those who serve at the restaurant, they work from 7am till 10pm. Big respect! Reception staffs are friendly and helpful too. The only issue is the aircon in the room, it switches off automatically almost every hour, hard to maintain a cool enough room...

"The staff was very friendly and professional. Service was quick and efficient. The food was excellent. Had a great stay"