Khách sạn Birch Bay

"The staff was very accommodating and attentive to all our needs. We had a wonderful family vacation and looking forward to next years visit."

"This motel was not what I expected. I needed an easy in-and-out room with no stairs, because of my large dog. This motel was in the Wyndham group so I thought it would be clean and in good repair, just very basic with no amenities. This was not that. I ended up with a room on the second floor - so not what I needed or asked for, in spite of few other guests at the motel. There were many items (lights, outlets, etc.) in the room in need of repair. The carpet was frightening, badly stained...

"It was convenient and clean, and the staff were friendly and helpful."

"Room was very clean, bed comfy and staff were very nice at check-in."

"Love this unique hotel!"

"Lots of holes in the walls and a little dingy in general."

"Me and my partner really enjoyed our stay. No complaints"

"The room smelled like urine. The pool was closed for repairs and it didn't show online. The ice machine was not working."

"Staff"

"The suite room we stayed was immaculate so clean,new and just amazing.. breakfast was great.. no complaints will definitely stay again if it they keep that up.."

"Friendly staff, clean room – currently being remodeled."

"Clean room, comfortable beds, friendly staff. Breakfast was standard hotel fare. Our room was next to the door, so it was slightly noisy when people came in and out of the building. The building is pretty old, but still comfortable. No major complaints."

"This hotel ended up charging me 3 times the total cost. I am in a credit card dispute because the property manager refused to work with me and dismiss the fraudulent charges. Originally, I was charged 4 times the total cost and only one fraudulent charge was returned. I went to the staff every morning that I was there and they assured me the charges would "fall off" because they were initially "pending." The charges did not "fall off" and it has required me to go through a lengthy process to get...

"The windows that were crack and the roots melt terrible. I have to go buy Lysol wipes to wipe everything that toilet. I didn’t even took a shower because it was disgusting."

"Good breakfast"

"Everything went great. It was within walking distance to some cute restaurants."

"This hotel is awesome! So cute! Very clean and comfortable beds. The yard was fun to play bags in and hang out. Would stay here again for sure."

"Yes "

"All good, the staff were lovely throughout, the breakfast (after one of the staff explained how to flip the waffle maker😁) was good, nice that they had laundry machines on site."

"The shower ceiling had not been cleaned and the drain was full off scum. The bathroom floor under the sink was also dirty."