Khách sạn Birch Vale

"Can’t fault the stay or the hotel"

"Lots of parking spaces, even as we arrived late in the day. The breakfast was a bit of a scramble due to flight times and opening times of the restaurant as time was a bit short, they did however provide a 'grab and go' selection of pastries, juices etc in reception if you needed to go earlier. The only gripe was that our room did not have air con, I presumed that it would and never checked. We were in a heat wave and the room was stifling, a fan was provided which pushed warm air around the...

"Very well maintained, ample parking, staff friendly, a choice of breakfast, lovely location, excellent toiletries and food fantastic. It's a 10/10"

"Beautiful hotel from the time we walked in, to the time we reached our room. Wonderful stay! Comfortable bed and very clean room! I thought staying close to the train station would be very loud but it wasnt bad at all. Would have like to spend more time here."

"I love staying here before a flight and also on my return from a long haul. Love that you now get an email to say your room is ready even before time. Big comfy clean bed and spacious too. Only complaint is not enough of those delicious biscuits on the hospitality tray haha"

"This was our second time in the hotel. We asked for the same room (in advance) and we got it . I wish there was air conditioning in the rooms. I love the little tea room with daily cake! It makes me feel like on a skiing holiday in a chalet"

"Room was very clean and comfortable, thanks for putting in the fan. receptionist was very welcoming and efficient and a lot of fun, so the stay started well. Did not use the facilities so cant comment. Overall very happy and would recommend."

"This is a very old hotel with all the charms that brings so don’t expect a sparkling new hotel but we loved for those idiosyncrasies which is the part of the hotel."

"Had a lovely stay, very clean. Great amenities/swimming pool/spa. Comfy bed. Quiet surroundings but near to town for pubs/restaurant. Perfect for a night or 2 away. Will be back for sure"

"Onight stay worked out well"

"Greatest"

"Convenient Hotel for MAN with parking Recommended Older but comfortable room Breakfast was excellent!"

"Staff were brilliant. Hotel was spotless, Room and bathroom, very clean. Buffet breakfast, cooked and continental was superb, and was constantly being topped up. Free parking was a bonus. Would definitely stay again"

"Room etc all good. Breakfast and service good. Restaurant menu ridiculously expensive."

"Syed on reception was great. Helped with directions for my journey the next day and then offered to charge my phine as I had forgotten charger. Very helpful and friendly. Simon Poole"

"I must say… I was disappointed. I thought if I paid for a name like ‘Holiday Inn’ it would somehow be of a good standard…how wrong I was! When I saw my room (on the ground floor) the first thing I noticed was that it was not clean. The carpets looked grubby with stains and there were bits of debris on it like it hadn’t been vacuumed properly. The skirting boards & walls were quite marked and overall it was pretty disappointing. There were also stains on the hard surfaces. After expressing my...

"Only gripe was the constant humming in my room even when I had turned off the air conditioning."

"There is absolutely NO wifi and NO cell service in these rooms. The only place we could get a singular bar was in the corner of the bathroom. This massively hurt me when checking in/getting updates about my flight. The front desk just shrugged when I told them. No help at all. The toilet seat was also broken and nearly falling right off. The only benefit was it was a good sized room. Wouldn’t stay here again, though."

"Good one night stay"