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Nhận xét về Mint House Birmingham - Downtown

4 out of 5
Mint House Birmingham - Downtown
300 18th St S, Birmingham, AL

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 92/140 nhận xét" "
Đánh giá 8 - Tốt. 25/140 nhận xét" "
Đánh giá 6 - Được. 5/140 nhận xét" "
Đánh giá 4 - Kém. 9/140 nhận xét" "
Đánh giá 2 - Tồi. 9/140 nhận xét" "

9,8/10

Sạch sẽ

8,6/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,2/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Melissa

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
I did not like not having a person available at the property. I did not like not have a sitting area in the room other than the tiny table and chairs. I did not like not having parking. I will not stay at this property again.
Lưu trú 2 đêm vào Tháng 5, 2024
Treasure C. trả lời vào 25/05/2024
Hello Melissa,I apologize for the disappointing experience you had at our property. I'm sorry to hear that you didn't have a comfortable sitting area in your room. We understand that these amenities are important to our guests, and we're working to improve our services to better meet your needs. Unfortunately, we are located in a densely populated area where parking can be a challenge, but we're exploring alternative options to make it easier for our guests to park. I'm truly sorry that we didn't meet your expectations and that you won't be staying with us again. I would like to offer you a personal apology and discuss ways in which we can improve our services to better serve guests in the future.

10/10 - Xuất sắc

Kevin

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice, clean, well-designed rooms. The digital-only communication was awkward, but everything got sorted out.
Lưu trú 2 đêm vào Tháng 5, 2024
Treasure C trả lời vào 21/05/2024
Hello Kevin,We are glad you enjoyed your stay. Thanks for the review.

10/10 - Xuất sắc

Harry

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Best stay ever in bham
Lưu trú 3 đêm vào Tháng 5, 2024
Mint House trả lời vào 15/05/2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

2/10 - Tồi

Jeremy

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Rebecca

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very secure. Fantastic communication and staff.
Lưu trú 2 đêm vào Tháng 4, 2024
Mint House trả lời vào 29/04/2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 - Xuất sắc

Cherryl

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s been great. The only drawback is parking, but I still gave it 5 stars.
Lưu trú 1 đêm vào Tháng 4, 2024
Mint House trả lời vào 29/04/2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

4/10 - Kém

Walton R L

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nice room. Noisy location. Cars and motorcycles racing til wee hours. Ethnic music started early Sat am for 3 hours. Parking terrible. Virtual key for entry never worked for us and others trying to get in. Dependent on comings and goings of residents for entry. Lovely common area and mezzanine. 2nd stay was the last. Staying in the suburbs next time.
Lưu trú 2 đêm vào Tháng 4, 2024
Mint House trả lời vào 29/04/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 - Xuất sắc

addie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property was amazing! We had no trouble checking in, it was super easy as well as checking out. There were staff members there when we arrived and helped us navigate the way to our studio. We booked the studio for our 1 night trip and it was the perfect size for 2 guests. From this property it was a 13 minute walk to downtown, where we had dinner at The Yard, it was delicious!
Lưu trú 1 đêm vào Tháng 4, 2024
Mint House trả lời vào 29/04/2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

8/10 - Tốt

cassandra, Covington

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property is well kept, but he only down side is parking. No issues with the virtual key or entrance to the room.
Lưu trú 2 đêm vào Tháng 4, 2024
Shayla H. trả lời vào 08/04/2024
Thank you for staying with us at Mint House! We appreciate your feedback!

8/10 - Tốt

Christopher

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was good for one night. Parking was kind of tough but found places on the street. Area felt safe. Being in some sketchy cities I was nervous about parking my vehicle on the street overnight but everything was fine. Again, the area around UAB felt very safe.
Lưu trú 1 đêm vào Tháng 4, 2024
Shayla H. trả lời vào 08/04/2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 - Xuất sắc

BRIAN K, Brandon

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location, rooms and the staff was wonderful
Lưu trú 1 đêm vào Tháng 4, 2024
Shayla H. trả lời vào 06/04/2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 4, 2024
Shayla H. trả lời vào 08/04/2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 - Xuất sắc

cheryl

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Shayla H. trả lời vào 06/04/2024
Thank you for staying with us at Mint House! We appreciate your feedback!

10/10 - Xuất sắc

Lauren

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Clean, cute, and well priced. Be prepared to street and park
Lưu trú 1 đêm vào Tháng 3, 2024
Mint House trả lời vào 31/03/2024
Thank you so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 - Xuất sắc

Angela

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cute little loft. Great for 3 guests and very clean. Walking distance to music venue and coffee/donut shop. Beautiful park a few blocks away.
Lưu trú 2 đêm vào Tháng 3, 2024
Mint House trả lời vào 27/03/2024
So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 - Xuất sắc

amit

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property
Lưu trú 1 đêm vào Tháng 3, 2024
Marchie B. trả lời vào 18/03/2024
Thank you for staying with us! We appreciate your feedback.

8/10 - Tốt

Caitlyn

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room was super clean. It's a bit noisy if you have a sensitive hearing. Nothing a sound machine can't block out.
Lưu trú 1 đêm vào Tháng 3, 2024
Mint House trả lời vào 17/03/2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Would recommend to anyone!
Really easy check-in process. Very clean and very comfortable. The elevator was out of order (2/24),outside of that, the experience was outstanding. Security on site was excellent.
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House Guest Care Team trả lời vào 03/03/2024
It’s feedback like this that makes our day! Thank you so much for the kind words. It was an honor to host you, and we hope to see you again soon.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Great property and the price was good.
Wonderful property. Very clean and had everything we needed. Location was perfect and parking was never an issue.
Lưu trú 2 đêm vào Tháng 2, 2024
Mint House trả lời vào 26/02/2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

10/10 - Xuất sắc

Thomas

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect
Lưu trú 2 đêm vào Tháng 2, 2024
Mint House trả lời vào 26/02/2024
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)

8/10 - Tốt

Chase

Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Marchie B. trả lời vào 27/02/2024
Thank you for staying with us! We appreciate your feedback.

6/10 - Được

Brandon

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Nice place but there is no parking and the elevator was not working at the moment. The room is nice.
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House trả lời vào 26/02/2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

4/10 - Kém

Markedia

Khách đi công tác
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The studio is nice, spacious, and clean. However, this property is nostalgic in a way that I’m not interested in. I felt like I was back in a college dorm with the thinnest walls. Very loud music until 3 am. The never ending smell of marijuana. People that like to maximize the sound of their “bedroom activities.”Lots of running and stomping around. And the doors to all the rooms and the stairwells SLAM shut. If you are in town for a business trip or if you’re looking to get some rest, this is NOT the place for you. There was also construction work going on at property that includes lamination of floors at the entrance. This produced a horrible smell that permeated the whole building. The smell is very similar to insect repellent. The elevators were also not in service so more than 40 lbs of luggage had to be carried up multiple flights of steps. I gave this property a try, because I visit this city often and I like boutique experiences but this on the “never again” list.
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House trả lời vào 26/02/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

6/10 - Được

Joy

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Couldn’t use rogu, no password for internet, info was not clear on getting someone to contact for these problems, loved room very well equipped. Elevator was not working old people and stair’s don’t go together at least it was only 3 floors
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House trả lời vào 26/02/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 - Xuất sắc

Jasmine, Fairfield

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House Guest Care trả lời vào 20/02/2024
Thank you, Jasmine! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

Terrance

Lưu trú 1 đêm vào Tháng 2, 2024
Mint House Guest Care trả lời vào 20/02/2024
Thank you, Terrance! We're so grateful to have fantastic guests like you! Please come back and see us any time!

8/10 - Tốt

Christopher

Thích: Sạch sẽ, tiện nghi phòng
Has ALMOST everything you need
Property has everything you need except a working elevator. I booked this property because of the close proximity to UAB hospital, for my husband’s brain surgery. Did not find out that the elevator was out of order until we were on our way to Birmingham, so it was too late to find another location. Lugging a week’s worth of luggage for two people up to the third floor was a pain. Other than that, the room and property itself were clean and well maintained.
Lưu trú 3 đêm vào Tháng 2, 2024
Mint House trả lời vào 18/02/2024
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)

10/10 - Xuất sắc

STACEY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
I love how they took a building and made it into this amazing place to stay it was so nice comfortable and peaceful I recommend it to everyone
Lưu trú 1 đêm vào Tháng 2, 2024
Marchie B. trả lời vào 15/02/2024
Thank you for staying with us! We appreciate your feedback.

10/10 - Xuất sắc

Kelsey

Lưu trú 1 đêm vào Tháng 2, 2024
Mint House trả lời vào 20/03/2024
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)

10/10 - Xuất sắc

Santana

Thích: Tiện nghi, dịch vụ
"From the moment I arrived at this charming boutique hotel, I was struck by how it truly felt like a home away from home. Every detail, from the selection of teas in my room to the individual laundry soaps provided, contributed to an unparalleled sense of comfort and luxury. The attentive staff ensured that my every need was not only met but anticipated, making my staycation absolutely spectacular. If you're looking for a place that combines indulgence with genuine hospitality, look no further – this little gem exceeded all expectations."
Lưu trú 1 đêm vào Tháng 2, 2024
Mint House trả lời vào 14/02/2024
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)

4/10 - Kém

Giancarlo

Khách đi công tác
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Given there is no one on site to help, the check in experience was really bad for all of our rooms given the automatic codes provided on the digital checking were wrong.
Lưu trú 4 đêm vào Tháng 1, 2024
Mint House trả lời vào 31/01/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

8/10 - Tốt

Bryan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
It was a very nice hotel and in a pretty decent location with food and breweries nearby. The room was nice and modern. But, there was no parking so you have to park and walk a block and there arent any physical people to assist, its all digital and on your phone, so how to get to the building and parking, access, etc were a bit confusing and no one phyically to speak with to ask for help there. Its a different kind of hotel, but overall a nice place so if you can get past the digital-only, it's nice.
Lưu trú 1 đêm vào Tháng 1, 2024
Marchie B. trả lời vào 18/01/2024
Thank you for staying with us! We appreciate your feedback.

2/10 - Tồi

Alex

Lưu trú 1 đêm vào Tháng 1, 2024
Mint House trả lời vào 31/01/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

4/10 - Kém

Diane

Lưu trú 1 đêm vào Tháng 1, 2024
Marchie B. trả lời vào 12/01/2024
We're so sorry to hear that your stay with us wasn't as amazing as we had hoped. It's feedback like this that helps us continue to improve our guests' experiences. Thank you for allowing us to host you. We hope to see you again soon so we can meet your expectations!

8/10 - Tốt

Julie

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was perfect for going to the hospital. The kitchen and washer/dryer were such a help. The property was super clean and I can't say enough about the bed, pillows and the linens! I'm hoping that I can order them for my home. One challenge was that the parking was offsite. Luckily, it is only across the street- but it will cost $12 a day to use it. The biggest challenge was using the front door keypad (I didn't have my reading glasses and couldn't see it) and getting in the door of my room- the code did not say to hit the check button after the 4 digit code..so that took a while. I would absolutely stay here again.
Lưu trú 4 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 09/01/2024
Thank you, Julie! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

Nicholas

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 09/01/2024
Thank you, Nicholas! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

Anita, Albany

Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed our stay. Looking forward to coming agains I
Lưu trú 4 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 02/01/2024
Thank you, Anita! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

David

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 02/01/2024
Thank you, David! We're so grateful to have fantastic guests like you! Please come back and see us any time!

8/10 - Tốt

Emily

Lưu trú 5 đêm vào Tháng 12, 2023
Marchie B. trả lời vào 28/12/2023
Thank you for staying with us! We appreciate your feedback.

10/10 - Xuất sắc

Jessica miller

Lưu trú 2 đêm vào Tháng 12, 2023
Mint House trả lời vào 31/01/2024
Jessica was such a lovely guest! They took perfect care of my home, communicated clearly throughout, and I would welcome them back in a heartbeat! It was an honor to host you - sending you a warm thank you from all of us at Mint House!

10/10 - Xuất sắc

Monique

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Marchie B. trả lời vào 24/12/2023
Thank you for staying with us! We appreciate your feecback.

10/10 - Xuất sắc

Joseph

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great experience! Loft was very cozy and welcoming.
Lưu trú 2 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 02/01/2024
Thank you, Joseph! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

Karlos

Lưu trú 1 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 09/01/2024
Thank you, Karlos! We're so grateful to have fantastic guests like you! Please come back and see us any time!

10/10 - Xuất sắc

Jacqueline

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Very nice and comfortable stay
This was such a nice place, it was perfect for me and my short stay but I would have loved a longer stay there. The bed was so soft and comfortable
Lưu trú 1 đêm vào Tháng 12, 2023
Marchie B. trả lời vào 15/12/2023
Thank you for staying with us! We appreciate your feedback.

10/10 - Xuất sắc

Nakeria

Thích: Sạch sẽ, tiện nghi phòng
The hotel is beautiful and feels like being at home but there’s absolutely no one to talk to if you need help. I was stuck on the first floor for at least 20 or 30 minutes because the elevator wouldn’t open. I called maintenance but no one answered.
Lưu trú 2 đêm vào Tháng 12, 2023
Marchie B. trả lời vào 15/12/2023
Thank you for staying with us! We appreciate your feedback.

2/10 - Tồi

Michele

Lưu trú 1 đêm vào Tháng 12, 2023
Mint House trả lời vào 31/01/2024
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)

10/10 - Xuất sắc

Sage

Lưu trú 3 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 08/12/2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Cindi

Thích: Sạch sẽ, tiện nghi phòng
Metro Fun
Enjoyed it! Location and all amenities! Could use a few more descriptors/photos to help locate it. Location excellent yo music venues!
Lưu trú 1 đêm vào Tháng 12, 2023
Marchie B. trả lời vào 08/12/2023
Thank you for staying with us! We appreciate your feedback.

8/10 - Tốt

Melissa

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
The property was nice and clean. I have no complaints about that. I was a little suprised that I had to have a background check to stay there especially afer booking through Expedia. But I suppose they do that all the time? I also had 2 authorizaions on my card after paying in full a month before.
Lưu trú 2 đêm vào Tháng 12, 2023
Mint House Guest Care trả lời vào 08/12/2023
Thanks for staying with us. We appreciate your feedback!

10/10 - Xuất sắc

Anthony

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Mint House Guest Care trả lời vào 08/12/2023
Thanks for staying with us. We appreciate your feedback!