Madame, Pour commencer nous Vous remercions d'avoir choisi notre Hôtel Campione récemment totalement rénové et dès ce printemps aussi plus respectable de l'environnement, grâce au toit avec panneaux solaires, la récupération de la chaleur dans la production du froid et les sondes géothermiques combinées à une pompe de chaleur de la dernière génération qui nous permettent de réduire la consommation de mazout de 90%.Nous sommes desholées d'apprendre que nous n'avons pas atteint Vos attentes. Peut ètre si Vous auriez dit quelque chose sur palce, nous aurions pu corriger l'un ou l'autre point. Aprèes le départ c'est trop tard. Merci quand mème. Nous restons à Votre disposition pour tout renseignement supplémentaire et nous Vous prions d'agréer, Madam Marie Noele, l'expression de nos salutations les meilleures.

Sehr gehrter Herrn Joachim,wir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Hotel Campione willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Dear Mr. Lauril,First of all we would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay. The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All our rooms at the Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Dear Mrs, Angel,We would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Sehr geehrter Herr Michelwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Unser Restaurant ist im Sommer vom Morgen bis am Abend durchgehend offen. Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Dear Mr. GregorFirst of all we would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay. The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All our rooms at the Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Madame, Pour commencer nous Vous remercions d'avoir choisi notre Hôtel Campione récemment totalement rénové et dès ce printemps aussi plus respectable de l'environnement, grâce au toit avec panneaux solaires, la récupération de la chaleur dans la production du froid et les sondes géothermiques combinées à une pompe de chaleur de la dernière génération qui nous permettent de réduire la consommation de mazout de 90%.Nous nous réjouissons d'apprendre par Votre récension que tout s'est passé par le mieux.Les commentaires positifs de nos clients nous nous motivent encore plus et ils nous confirment dans notre mission d'offrir un service impeccable dans une infrastructure contemporaine et à la hauteur des atteintes d'une clientèle de plus en plus exigeante.Nous espérons d'avoir bientôt l'opportunité de Vous accueillir à nouveau dans notre Hôtel Campione aussi pendent Votre prochaine visite dans notre splendide région, peut être avec une de nos intéressantes offres d'après-haute saison, nous restons à Votre disposition pour tout renseignement supplémentaire et nous Vous prions d'agréer, Madame Pinto, l'expression de nos salutations les meilleures.

Sehr geehrter Herr Stephanwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Sehr geehrte Frau Claudiawir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es tut uns leid mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch nicht komplett erfüllen konnten. Wir haben in den letzten 5 Jahren drei Millionen in umfassende Renovationen investiert.Die Hälfte ging in die Zimmer und die Restaurants, dieandere Hälfte in die Nachhaltigkeit.Einige Bäder würden erneuert, andere leider noch nicht. Betreffend der Terrasse, Wir haben dieses Jahr neue Tische bekommen und Im Poolbereich haben wir alle Sonnenliegen erneuert und der Pool wurde auch renoviert.Dass Sie dies nicht schätzen tut uns sehr leid und es schmertzt auch ein wenig.Haben Sie berücksichtigt dass wir eines der preiswertesten Hotels mit Pool und mit sehr guten Bewertungen in der Region sind. Vielleicht müssten Sie sich in einer anderen Preisklasse umschuen.In der Hoffnung Sie trotzdem auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.Nochmals besten Dank und freundliche Grüsse.

Dear Mrs. Janine,First of all we would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay. The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All our rooms at the Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Gentile Sig.ra Roberta Per cominciare La ringraziamo di aver scelto il nostro Hotel Campione per il Suo soggiorno nella nostra splendida regione.Abbiamo letto con piace la Sua recensione e siamo entusiasti di sentire che durante la Sua permanenza tutto sia andato per il meglio.Le esperienze positive dei nostri ospiti, ci motivano a fare ancora di più e ci confermano di essere sulla strada giusta con il nostro obbiettivo di offrire un servizio eccellente in una struttura ai passi con i tempi.Dopo aver riammobiliato tutte le stanze in stile contemporaneo, grazie agli importanti investimenti fatti negli ultimi due inverni in pannelli solari, nel recupero del calore nella produzione del freddo e nella geotermia abbinata alla termopompa di ultimissima generazione, da questa primavera il nostro Hotel Campione ha ridotto del 90% il consumo di energie fossili ed é così diventato uno degli esercizi pubblici più rispettuosi dell'ambiente sul lago di Lugano.La ringraziamo di aver condiviso la Sua opinione e nella speranza di poterLa ben presto riaccogliere, forse con una delle nostre gettonate ed interessanti offerte del dopo alta stagione, restiamo a Sua completa disposizione per qualsiasi informazione supplementare e cogliamo l'occasione per porgerLe i nostri più cordiali saluti.

Egregio Sig. Sergio Marioper cominciare La ringraziamo di aver scelto il nostro Hotel Campione per il Suo soggiorno nella nostra splendida regione.Abbiamo letto con piace la Sua recensione e siamo entusiasti di sentire che durante la Sua permanenza tutto sia andato per il meglio.Le esperienze positive dei nostri ospiti, ci motivano a fare ancora di più e ci confermano di essere sulla strada giusta con il nostro obbiettivo di offrire un servizio eccellente in una struttura ai passi con i tempi.Dopo aver riammobiliato tutte le stanze in stile contemporaneo, grazie agli importanti investimenti fatti negli ultimi due inverni in pannelli solari, nel recupero del calore nella produzione del freddo e nella geotermia abbinata alla termopompa di ultimissima generazione, da questa primavera il nostro Hotel Campione ha ridotto del 90% il consumo di energie fossili ed é così diventato uno degli esercizi pubblici più rispettuosi dell'ambiente sul lago di Lugano.La ringraziamo di aver condiviso la Sua opinione e nella speranza di poterLa ben presto riaccogliere, forse con una delle nostre gettonate ed interessanti offerte del dopo alta stagione, restiamo a Sua completa disposizione per qualsiasi informazione supplementare e cogliamo l'occasione per porgerLe i nostri più cordiali saluti.

Dear Mr. Terence,We would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Dear Mr. Brian,We would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Sehr geehrter Gastwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Sehr geehrter Herrn Silvanwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Sehr gehrter Herrn Sebastian, wir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Hotel Campione willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Nach-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Dear Mrs. Caroline,We would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Mr. Frankthanks for the review and thanks for having chosen our newly renovated Hotel Campione.Concening the smell of cloorine: this is the law.Belive me I would love to spend less money for the cloorine we are obliged to put in the pool.The machine that makes the doses automatically cost me CHF 40'000 and the chemical products also several tousend per year. By law tere is a external lab that has to come twice a month to check the water quality and just today a received a report that confirms me that the water is top and everything is at best.Regarding the food on the motorway bistrot, I'll have to check that, in Switerland it's not terrible.Your standard seems to be above the average, perhaps you have to try a better rated and more expensive hotel. The feedbacks of the majority of our guest is excellent, so I know I can not do everything perfect to everybody, but believe me, at the end of the high season with 100 guest a day, I can tell you we did the best we could.I wish you good luck and all the best.I'm sure you'll have plenty of it.Best regards and thanks again.

Dear Mr. SvenWe would like to thank you for having chosen our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility. All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Mr. M.R.We would like to thank you for having chosen our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Dear Mr. RobinWe would like to thank you for having chosen our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.Concerning the lack of abundance in the breakfast buffet, we ask you to consider that we are a small house and the more we do want to have the same standard the whole year. This means that in the winter when we do have only a few guest in the house, we want the buffet to be the same offer.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Dear Mr. Emre,We would like to thank you for having chosen our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Mr. DavidWe would like to thank you for having chosen our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting past--high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Sehr geehrter Herr Nazliwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Vor-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.Hotel Campione, Bissone

Dear anonymous GuestWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.As it looks you did not have the best experience during your stay and I am very sorry that we did not meet your expectations.The guest experiences are very important to us and we treat every issue seriously.It's a pity that you did not tell us more about it by reaching out to us during your stay. I promise you that we would have done all that is possible to solve any issue.The feedback of the experiences of our guests motivate us to do better and they help us reach our goal of providing excellent service in an up-to date facility.By giving us a poor review without telling us about what you were not happy, you don't give us the possibility correct our error, to do better next time and not make it happen again.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.I apologize for anything we might have done wrong and if you contact me directly about this matter, I hope to have the opportunity to put this right.Looking forward and thanking you again I do remain with best regards.

Dear Mr. Ji HwanWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.As it looks you did not have the best experience during your stay and I am very sorry that we did not meet your expectations.The guest experiences are very important to us and we treat every issue seriously.It's a pity that you did not tell us more about it by reaching out to us during your stay. I promise you that we would have done all that is possible to solve any issue.The feedback of the experiences of our guests motivate us to do better and they help us reach our goal of providing excellent service in an up-to date facility.By giving us a poor review without telling us about what you were not happy, you don't give us the possibility correct our error, to do better next time and not make it happen again.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.I apologize for anything we might have done wrong and if you contact me directly about this matter, I hope to have the opportunity to put this right.Looking forward and thanking you again I do remain with best regards.

Dear Mrs. ReginaWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting after-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely

Dear Mr. FernandoWe would like to thank you for chosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Sehr geehrter Herr Danielwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Vor-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Mr. MauriceWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Mrs. ZiaWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,

Sehr gehrter Herrn Rolandwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Vor-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Mrs. Riikka,We would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing 78 solar panels on the entire room, a system of heat recovery for the production of the cold in the kitchen and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,

Madame, Pour commencer nous Vous remercions d'avoir choisi notre Hôtel Campione récemment totalement rénové et dès ce printemps aussi plus respectable de l'environnement, grâce au toit avec panneaux solaires, la récupération de la chaleur dans la production du froid et les sondes géothermiques combinées à une pompe de chaleur de la dernière génération qui nous permettent de réduire la consommation de mazout de 90%.Nous nous réjouissons d'apprendre par Votre récension que tout s'est passé par le mieux.Les commentaires positifs de nos clients nous nous motivent encore plus et ils nous confirment dans notre mission d'offrir un service impeccable dans une infrastructure contemporaine et à la hauteur des atteintes d'une clientèle de plus en plus exigeante.Nous espérons d'avoir bientôt l'opportunité de Vous accueillir à nouveau dans notre Hôtel Campione aussi pendent Votre prochaine visite dans notre splendide région, peut être avec une de nos intéressantes offres d'avant-haute saison, nous restons à Votre disposition pour tout renseignement supplémentaire et nous Vous prions d'agréer, Madame Roh, l'expression de nos salutations les meilleures.

Mrs. IsabelleWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Dear Mr. LucianoWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are sorry to see from your review that we were not able to meet your expectations in full.It's a pity you did not write anything about your experience or even better you did not give us the opportunity to correct anything that caused this by reaching out to us during your stay.The negative and the positive experiences of our guests motivate us to do even better. I can guarantee you that we would have done what would have possible to make your stay satisfying one.With your help we can learn more about what do better to be on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion, letting us know what went wrong and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to hearing from you.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Dear Mr. ErnestoWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Sehr geehrte Frau Karinwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Vor-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Dear Mr. AnthonyWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting prehigh season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,

Mr. Attarzadeh,Thank you for your visit and thank you for giving me the opportunity to put this right as you do not say what happened.You have seen only the lobby, the toilet and the garage, during the one hour you have terrified our night porter at our Hotel Campione?You have reserved a double room and you arrive with your wife and with two children. Did you really expect to receive the room for the same price?I am the director, I have been called at my home in the middle of the night, because you did not want to pay any supplement for the additional two persons.We did you a ridicules supplement of total only 20 francs for the upgrade to a family room.You refused my offer and as it was so late I was willing to do even do better for you. But as you refused even to pay the supplement for the interior parking, you could have parked outside at 100 meters from the hotel for free, I hat to refuse you to stay at my Hotel Campione.At this point I even conceded you to cancel the room without penaly. It would have been my right to refuse you the room and to keep the money you prepaid.Now that I see your review, I can tell you, that is exactly what I will do the next time I have a case like yours.I thank you for all, because after 25 year of leading a hotel, this was the first time I had to send away a customer. I am sorry but I can not give a double room to 4 persons. When you are traveling with your family you have to reserve the room according to the number of persons in your party. Anyway, I do thank you again because I learned something new again and that is why I wish you all the best.

Dear Mr. KochWe would like to thank you for having chosen our Hotel Campione for the stay of your group in our wonderful region.We are delighted to learn from your review that everything went well during your stay.The positive experiences of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-CandrianHotel Campione, Bissone

Egregio Sig. Faustinoper cominciare La ringraziamo di aver scelto il nostro Hotel Campione per il Suo soggiorno nella nostra splendida regione.Abbiamo letto con piace la Sua recensione e siamo entusiasti di sentire che durante la Sua permanenza tutto sia andato per il meglio.Le esperienze positive dei nostri ospiti, ci motivano a fare ancora di più e ci confermano di essere sulla strada giusta con il nostro obbiettivo di offrire un servizio eccellente in una struttura ai passi con i tempi.Dopo aver riammobiliato tutte le stanze in stile contemporaneo, grazie agli importanti investimenti fatti negli ultimi due inverni in pannelli solari, nel recupero del calore nella produzione del freddo e nella geotermia abbinata alla termopompa di ultimissima generazione, da questa primavera il nostro Hotel Campione ha ridotto del 90% il consumo di energie fossili ed é così diventato uno degli esercizi pubblici più rispettuosi dell'ambiente sul lago di Lugano.La ringraziamo di aver condiviso la Sua opinione e nella speranza di poterLa ben presto riaccogliere, forse con una delle nostre gettonate ed interessanti offerte di pre alta stagione, restiamo a Sua completa disposizione per qualsiasi informazione supplementare e cogliamo l'occasione per porgerLe i nostri più cordiali saluti.

Dear Mr. JulianWe would like to thank you for choosing our Hotel Campione for your stay in our beautiful region.We are delighted to learn from your review that everything went well during your stay and we appreciate that you shared your experiences.The positive reviews of our guests motivate us to do even better and confirm that we are on the right track with our goal of providing excellent service in an up-to date facility.All rooms of our Hotel Campione have been renovated in contemporary style, and important investments have been made during the last two winters by installing solar panels, a system of heat recovery and geothermal energy combined with the latest generation of heat pumps. Since last spring our Hotel Campione has reduced by 90% the consumption of fossil fuels and has thus become one of the most environmentally friendly public establishments on Lake Lugano.We thank you for sharing your opinion and hope to welcoming you back soon, maybe with one of our popular and interesting pre-high season offers. We remain at your complete disposal for any additional information.Looking forward to meeting you again.Yours sincerely,Armin Rast-Candrian, dir. & ownerHotel Campione, Bissone

Monsieurpour commencer nous Vous remercions d'avoir choisinotre Hôtel Campione reçamment totalement remoderné et dés ce printemps aussi plus réspectable de l'envirenment, graçe au toit avec les panneaux solaires, la récupération du chaud dans la productions du froid et les sondes géotermiques combinées à une pompe de chaleur de la dernière génération qui nous permettent de réduir la consoomation de mazout de 90%.Nous nous réjouissons d'apprendre par Votre récension que tout c'est passé par le mieux.Les commentaires positifs de nos clients nous nous motive encore plus et ils nous confirment dans notre mission d' offrir un service impeccable dans une infrastructure contemporaine et à la hauteure des atteintes d'une clientèle de plus en plus exigente .Nous espérons d'avoir bientôt l'opportunité de Vous reaccueillir dans notre Hôtel Campione aussi pendent Votre prochaine visite dans notre splendide région, peut être avec une de nos intéressantes offres de avant-haute saison, nous restons à Votre disposition pour tout renseignement supplémenaire et nous Vous prions d'agréer, Monsieur Pierre, nos salutations les meilleures.

Egregio Sig. Lucianoper cominciare La ringraziamo di aver scelto il nostro Hotel Campione per il Suo soggiorno nella nostra splendida regione.Ci rallegriamo d'apprendere dalla Sua recensione che durante la Sua permanenza tutto sia andato per il meglio. Le esperienze positive dei nostri ospiti, ci motivano a fare ancora di più e ci confermano di essere sulla strada giusta con il nostro obbiettivo di offrire un servizio eccellente in una struttura ai passi con i tempi.Dopo aver riammobiliato tutte le stanze in stile contemporaneo, grazie agli importanti investimenti fatti negli ultimi due inverni in pannelli solari, nel recupero del calore nella produzione del freddo e nella geotermia abbinata alla termopompa di ultimissima generazione, da questa primavera il nostro Hotel Campione ha ridotto del 90% il consumo di energie fossili ed é così diventato uno degli esercizi pubblici più rispettuosi dell'ambiente sul lago di Lugano. La ringraziamo di aver condiviso la Sua opinione e nella speranza di poterLa ben presto riaccogliere, forse con una delle nostre gettonate ed interessanti offerte di pre alta stagione, restiamo a Sua completa disposizione per qualsiasi informazione supplementare e cogliamo l'occasione per porgerLe i nostri più cordiali saluti.

Lieber Gastwir bedanken uns dafür dass Sie sich für Ihren Aufenthalt in unserer wunderbaren Region für unser neu renoviertes und seit diesem Jahr dank der Geotermie mit Wärmepumpe und der Solaranlage Anlage auf dem Dach auch nachhaltigem Hotel Campione entschieden haben.Es freut uns mitzubekommen dass wir Ihre Erwartungen während Ihrem Besuch vollumfänglich erfüllen konnten. Dies bestätigt und motiviert uns noch mehr, in unserem Ziel, ein zeitgemässes, tolles Hotel mit einwandfreiem Service anzubieten.In der Hoffnung Sie auch bei einer nächsten Gelegenheit in userem Haus willkommen heissen zu dürfen, vielleicht mit einer unserer beliebten Vor-Hochsaison Offerten, stehen wir Ihnen für jegliche Frage jederzeit gerne zur Verfügung und verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Lieber Gast,Als erstes bedanke ich mich bei Ihnen dass Sie sich für Ihren Aufenthalt in unserer wunderschönen Region wiederum für unser neu renoviertes und seit diesem Jahr dank der Geotermie Anlage auch nachhaltigerem Hotel Campione entschlossen haben.Ich habe mit Freude gelesen dass Ihre Erwartungen auch während diesem Aufenthalt erfüllt wurden.Es bestätigt und motiviert mich noch mehr in meinem Bestreben eine zeitgemässe Unterkunft mit zuvorkommendem Service anzubieten. Ich freue mich schon jetzt auf Ihren nächsten Besuch, vielleich schon bald mit einer unserer beliebten Vor-Hochsaison Offerten.Unsere Ganze Mannschaft steht Ihnen für Fragen jederzeit gerne zur Verfügung und wir verabschieden uns in der Zwischenzeit mit freundlichen Grüssen aus dem Südtessin.

Dear Mrs. Fabianathank you for having chosen our newly renovated Hotel Campione. It's a pleasure to hear that everything has been up to your expectations and we thank you for your top review.Hoping to have the opportunity welcoming you back at your next visit in our beautiful region, perhaps with one of our bespoken pre high season offers, we do remain at your disposal for any additional information and remain with best regards.

Monsieur,nous Vous remercions d'avoir opté pour notre Hôtel Campione reçamment remoderné pour Votre séjour dans notre splendide région et nous sommes ravis d'apprendre par Vos commentaires que tout c'est passé au mieu pendent Votre permanence.Nous espérons d'avoir bientôt l'opportunité de pouvoir Vous reaccueillir ici chez, peut ètre avec une de nos offres de pré haute saison...Nous restons à Votre disponibilité pour tout renseignement supplémentaire et nous Vous prions d'agréer, monsieur Guy, nos salutations les meilleures.