Khách sạn Black Rock

"I dont like being told i have to have dinner at 6.00pm, when we asked for a later spot we were told NO, THATS IT, The rooms are very basic, not even a painting, and the whole complex is very cheesy with child like ebtertainment. Very tired condition.."

"We got lucky and got an early check in. Place was immaculate.- access to the whole town and the Marina. One of my favourite stays. Staff amazing and so helpful"

"Kitchen was well stocked its a shame that others staying didnt clean there dishes and left them.dirty in the sunk rm 10/11"

"Love the relaxation of a homey spot"

"Chambre impeccable, très grande. Cuisinette et salon à part de la chambre."

"Great stay ,we arrived late at night room ready heater on very cosy. Excellent communication from staff"

"There is no such building called the Picton waterfront apartments. The building is actually called the Oxley rock Apartments. There is nice signage or any indication anywhere that we are at the Picton waterfront apartments. This created total confusion and frustration whilst we walk outside in heavy rain with our luggage paper in hand trying to figure it out. Very poor experience. Phone calls and email went unanswered. Apparently, we were supposed to be sent an email explaining how to check...

"Wifi was poor -had to use our own."

"The room was clean, sizeable and the jetted spa bath absolutely superb. But that’s where it ends. We stayed in what was called the “modern” suite, a kitsch and garishly designed suite that was a far cry from “modern” in today’s standards. Where it really fell short was the experience and service. Originally opting for Sisu around the corner, we felt we should dine at the restaurant given we were staying as guests and that we could support this local establishment. We waited 1 hour and 15...

"Very close to gorgeous town"

"Great Location "

"Helpful staff, on the High st so close to everything but very quiet "

"In no way this is a 5 star resort. Completely overpriced for the level of services provided. Staff members were all polite but definitely not well trained and transactional, food very mediocre. Spectacular location. This resort is priced at the level of an Aman or Mandarin Oriental-type property and it is very far away from that. Very disappointing for the price we paid. "

"A most magical place. Food was delicious, bar was well stocked, staff are very friendly and the vistas are spectacular, even during a cyclone!!!"

"It is in a beautiful location - stunning view. There was plenty of activities to do, it is well-equipped - we enjoyed the paddle boarding, but the room was much more dated than the website photos appeared and we had mixed experience with the staff - a few seemed reluctant to interact. You only have one choice of restaurant but the food was really good - dinner and breakfast"

"Very clean but dated decor but then that's reflected in the price"

"The room we were in, James Cook, was wonderful. Clean, well equipped, comfortable, with a lovely deck. It was also great to have breakfast provided each day. Steffan and Michelle are fantastic hosts. Warm, proactive, helpful, and fun. I highly, highly recommend this place."

"Excellent location. Amazing views."

"An awesome location, easy walk into Picton to see sights, shop, eat etc. It is a shame that the panoramic harbour view shown on Expedia for my room did not match reality, the images online had clearly been taken for the floor above. Additionally, I paid for a room with a washer/dryer yet there was no washer/dryer in the room. I was offered the use, at my cost of the laundry facilities in the open garage area."