2/10 - Tồi
Rakhi Haresh
23/04/2025
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My husband, 2 young kids and I were booked in for 5 nights at this hotel with an all inclusive package. From the moment we arrived I knew our stay was not going to be a positive one. The hotel looked deserted, the Reception área was dark and unlit. They booked us into our apartment across the road which was smelly and damp, with the balcony door broken so you could not lock it. We asked if we could move room to the main building which they kindly did. We got a two bedroom apartment with great sea views. The room is a bit dated but was clean and comfortable.
We then explored the resort which although pretty and with lots of potential was mostly closed. The hotel was so empty that most facilities were closed and all inclusive was not available. You could order what you wanted from a reduced a la Carte menu. This was not how it was sold to us. The beach on day 1 was not usable, with no towels or bar/restaurant open. There was no staff available. There is a lot of construction/renovation going on at the hotel which makes it impossible to sit outside.
Our first evening we ordered food from the a la carte, the food I must say was delicious. Everything we ordered including drinks were very good. The waiter that evening was really nice and although couldn’t speak much English was really pleasant.
The hotel was still pretty deserted and just felt uncomfortable.
The indoor pool was great with kids allowed in it which was a highlight.
The gym is ok, quite old equipment but ok,
Rakhi Haresh
Lưu trú 5 đêm vào Tháng 4, 2025
