2/10 - Tồi
bobbi
18/08/2025
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Horrible experience booked 2 nts checkin took forever only one there, got into the rm #209 went to turn on light all unplugged due to no avail outlet tv or a fire hazard outlet with signs of melting. Close the curtains and they fall off the track. Toilet seat doesnt fit the toilet mold all over the ceiling foot prints on the wall near the bed dirty/stained towels sheets pillowcases. Went to inform day staff younger lady (checked in after midnight with older gentlemen same day)and was informed no other rooms available and yeah maintenance knows. Experienced a not so professional encounter with i presume the owner/manager lady after i booked another room online w double beds for another two nights in hopes of a better experience in a differemt room and asked if i can check-in earlier than 3 since ive extendent my stay and attempted to address concerns in the room and Indian lady became hostile and advised she can cancel my non-refundable 2nd stay for another 2 nights to which i shut up cuz your not going to take my money and not allow me to stay then proceeded to tell me for $40 i can check-in early told her im ok then lowered it to $20 after asking how many where staying in the rm (just me) then before giving my $50 deposit back asked if i just wanted to leave it um no. Got back to check in around midnight same guy whontells me no rooms available um what i have a reservation basically have to take a single okay whatever cuz again nonrefundable reservation and they put me in rm
bobbi
Lưu trú 2 đêm vào Tháng 8, 2025
