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Nhận xét về Extended Stay America Premier Suites - Boise - Meridian

2.5 out of 5

Nhận xét

8,0

Rất tốt

Đánh giá 10 - Xuất sắc. 46/95 nhận xét" "
Đánh giá 8 - Tốt. 22/95 nhận xét" "
Đánh giá 6 - Được. 13/95 nhận xét" "
Đánh giá 4 - Kém. 7/95 nhận xét" "
Đánh giá 2 - Tồi. 7/95 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Kimberly

Đi cùng bạn đồng hành
Room was totally not what I expected. Had people stomping around in the middle of the night & when we asked for the quiet time to be enforced it got even worse. The hotel was short-staffed, so we didn’t get the room cleaned up at all & it took 30 minutes to check-out because the poor manager was helping with cleaning up rooms
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 28/05/2024
Dear Kimberly, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Management

6/10 - Được

Cassandra

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
It was a very bare-bones residence inn. There’s no doors on the cabinets or closet in the room, there is no equipment whatsoever in the room. You can request a coffee maker, toaster, etc. from the front desk. There’s no breakfast service. They offer granola bars and yogurt.
Lưu trú 3 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 27/05/2024
Dear Cassandra, Thank you for being our valued guest and posting your remarks online. We are sorry you felt your room lacked the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We will collectively review your feedback to enhance our guest experience. Thank you for staying with us and leaving your valuable feedback. We hope to have another opportunity to welcome you back to our hotel soon.Sincerely,Hotel Management

6/10 - Được

Izudin

Lưu trú 8 đêm vào Tháng 5, 2024
Mari-AGM trả lời vào 27/05/2024
We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely, Hotel Management

10/10 - Xuất sắc

Leighton

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its in a convenient area in relation to the freeway.
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
Dear Leighton, We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely,Hotel Management

4/10 - Kém

Brandi

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I called right after making my reservation to make sure my rooms we’re together and they said they were just a few doors down and when I showed up I had one on level 1 and one on level 4
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 20/05/2024
Dear Brandi, Thank you for providing candid feedback about your stay. We apologize for the issue with the rooms you were assigned and the inconvenience this caused you. Our goal is to provide exceptional service to our guests; therefore, we are truly sorry this was not your experience. We hope you will allow us to make it up to you in a future stay. We are positive you will leave with a more favorable impression.Sincerely,Hotel Management

10/10 - Xuất sắc

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Mari-AGM trả lời vào 22/05/2024
Dear Jessica,We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely,Hotel Management

10/10 - Xuất sắc

Josiah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kind staff
Lưu trú 2 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 17/05/2024
Dear Josiah, It was a pleasure to read your fantastic review about Extended Stay America. As a team, we are committed to delivering exceptional hospitality to our guests, and your kind words are a testament to our efforts. We would be delighted to have the pleasure of hosting you again and strive to be your top choice for accommodation whenever you are in the city. Sincerely,Hotel Management

10/10 - Xuất sắc

Josiah

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Kind staff and very clean property!
Lưu trú 1 đêm vào Tháng 3, 2024
Mari-AGM trả lời vào 22/05/2024
Dear Josiah,We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely,Hotel Management

6/10 - Được

Hanako

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
It’s was okay, definitely a lot of noise at night
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 12/05/2024
Dear Hanako, We appreciate your candid feedback and are glad to hear that your overall experience was satisfactory. However, we apologize for any inconvenience caused by the noise disturbances during your stay. Your comfort and relaxation are crucial to us, and we assure you we will take steps to ensure a more peaceful environment for our guests in the future. We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience next time you return to our area.Sincerely,Hotel Management

10/10 - Xuất sắc

Emily

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the room, staff, location, and the safe atmosphere! This place is a 10/10 and I will be booking again in the future!
Lưu trú 4 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 07/05/2024
Dear Emily, Thank you for choosing Extended Stay America for your stay. We are thrilled to hear that we were successful in providing you with an exceptional experience. We want to thank you for taking the time to share your review with other travelers and for expressing your eagerness to return. We look forward to welcoming you back on your next visit to our hotel.Sincerely,Hotel Management

2/10 - Tồi

Tonya A

Đi cùng bạn đồng hành
Beds uncomfortable, breakfast isnt a breakfast, ammenities not great. Room doors slam shut so get woke up all nightlong. Hear people going up and down stairs, car alarms go off, various light disturb sleep and tv turns on snd plays at full volume while out of room. Not worth the money!
Lưu trú 1 đêm vào Tháng 5, 2024
Hotel Management trả lời vào 05/05/2024
Dear Tonya A, We're truly sorry to learn about your frustrating experience during your recent stay with us. Please accept our apologies for not meeting your expectations in the areas you outlined. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we regret that we could not make that happen for you. We have taken note of all the concerns you raised to address them adequately, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

6/10 - Được

Garth

Đi cùng gia đình
Would not stay there again unless it was long term.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 02/05/2024
Dear Garth, Thank you for being our guest and for your valuable feedback. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management

2/10 - Tồi

Logan

Đi theo nhóm
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Poor service
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 02/05/2024
Dear Logan, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. As a team, we strive to provide exceptional hospitality to all of our guests, and regrettably, we fell short in your case. Your feedback is highly valued, and we will utilize it to improve our services moving forward. We hope to regain your trust and provide you with the superior experience that you deserve.Sincerely,Hotel Management

10/10 - Xuất sắc

Merin

Lưu trú 1 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 22/05/2024
Dear Merin,We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely, Hotel Management

4/10 - Kém

Eduardo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 27/05/2024
, We appreciate your feedback and would like to extend our sincere apologies for not meeting your expectations during your stay with us. As a team, we strive to provide exceptional hospitality to all of our guests, and regrettably, we fell short in your case. Your feedback is highly valued, and we will utilize it to improve our services moving forward. We hope to regain your trust and provide you with the superior experience that you deserve.Sincerely,Hotel Managemen

8/10 - Tốt

Erwin Orlando

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 27/05/2024
We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely, Hotel Management

10/10 - Xuất sắc

Jared

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great personable and friendly staff member performing the check-in
Lưu trú 1 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 27/05/2024
We appreciate your review of Extended Stay America and are delighted that our location proved convenient for you during your recent visit. Your business is important to us, and we look forward to the opportunity to welcome you back on your next trip to the city.Sincerely, Hotel Management

2/10 - Tồi

Ana

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 15/04/2024
Dear Ana,I am sorry that we were unable to accommodate your reservation for the 2 Queen beds as we were sold out that weekend. We pride ourselves with striving to meet each and every guests expectations. We do hope that you will visit us again in the future allowing us the opportunity to show you a home away from home.Sincerely,Hotel Management

10/10 - Xuất sắc

DION

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service 👏
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 10/04/2024
Dear DION, Thank you for choosing Extended Stay America and for your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. We appreciate all of your feedback and look forward to your next visit. All the best.Sincerely,Hotel Management

6/10 - Được

Teah

Đi cùng gia đình, Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
Front desk host was very kind and accommodating but the room had not been properly cleaned. The floors were dirty and there was still trash and two bottles of cans under the sink.
Lưu trú 1 đêm vào Tháng 4, 2024
Hotel Management trả lời vào 09/04/2024
Dear Teah, Thank you for choosing to stay with us and for your positive feedback regarding the exceptional hospitality of our front desk staff. However, please accept our apologies if we did not provide you with a clean and comfortable room. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management

10/10 - Xuất sắc

Colleen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We reserved a room with 2 Queens. When we arrived, they said they didn’t have 2 queens. They were accommodating and put us up in 2 single queen rooms.it was late so we were very appreciative.
Lưu trú 1 đêm vào Tháng 4, 2024
Mari-AGM trả lời vào 08/04/2024
Dear Colleen,We again apologize for the inconvenience of not having that room type available at check-in however, we are glad that our staff was able to accommodate you in another way. Please come visit us again in the future.Sincerely,Hotel Management

2/10 - Tồi

Ann M

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The bed was horrible. Basically plywood covered in a sheet.
Hotel Management trả lời vào 02/04/2024
Dear Ann, Thank you for taking the time to compose a review of your recent stay. Our utmost priority is to ensure the comfort of our guests. We regret any dissatisfaction regarding our bedding and will promptly address this matter. Your feedback is greatly appreciated. It was a pleasure to have you as our guest, and we eagerly anticipate your future visits.Sincerely,Hotel Management

10/10 - Xuất sắc

Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Mari-AGM trả lời vào 26/03/2024
Dear Kevin,We are please you had an amazing stay. Please come back to see us the next time you are looking for a home away from home.

8/10 - Tốt

Shannon

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet comfortable room.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 25/03/2024
Dear Shannon, Thank you for taking the time to review our hotel and for your wonderful comments. We are thrilled to hear that you found your room to be relaxing and very comfortable. We believe that having fresh and comfortable accommodations is key to providing a great stay experience and we are glad that we could deliver that for you. We appreciate you choosing to stay at Extended Stay America, and we hope to have the pleasure of hosting you again soon.Sincerely,Hotel Management

6/10 - Được

James

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
This hotel advertises BREAKFAST INCLUDED. The breakfast is NOT breakfast its is coffee and oatmeal. That is it. No juice, no toast. Nothing standard. Dont say breakfast included. When its isnt breakfast. Its a snack!
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 23/03/2024
Dear James, We appreciate your comments about how much you enjoyed your overall stay; however, we are sorry for the disappointment you had regarding the items we served at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thank you for choosing to stay with us, and we hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Hotel Management

8/10 - Tốt

Martin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service
Lưu trú 1 đêm vào Tháng 3, 2024
Mari-AGM trả lời vào 25/03/2024
Dear Martin,We are so happy you were pleased with the service you were provided during your stay. We strive to make our guests feel at home with they are away from home. We hope you come back to visit us in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Danton

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good stay at this Extended Stay, newer building staff were good and the room was nice. The bed was comfortable and it is nice having a small kitchen to use, downside is the kitchen has no cooking utensils already in the room but you can request items from the front desk.
Hotel Management trả lời vào 13/03/2024
Dear Danton, We are delighted to hear that you had a fantastic experience with us at Extended Stay America. It brings us immense joy to know that you enjoyed everything about your stay, including our impeccably clean and comfortable accommodations and our dedicated staff, who always go above and beyond to exceed your expectations. Please note that to ensure the cleanliness of every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest's suite. Your positive feedback means a lot to us, and it inspires us to continue providing the highest level of service to all our guests.Sincerely,Hotel Management

2/10 - Tồi

Jennifer Jones

It sounded like there was wind tunnel in my room. Worst nights sleep ever. RM 314, please take a look.
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Management trả lời vào 06/03/2024
Dear Jennifer Jones, We sincerely apologize for the inconvenience and sleep disruption caused by the noise in your room. Your feedback is crucial, and we appreciate you bringing this to our attention. Rest assured, we will thoroughly assess the situation and consider your comments for future enhancements. Thank you for your understanding, and we hope you'll grant us another opportunity to provide a more comfortable and peaceful stay in the future.Sincerely,Hotel Management

4/10 - Kém

SHANE

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
the free breakfast was only cold food items.
Lưu trú 1 đêm vào Tháng 3, 2024
Hotel Management trả lời vào 05/03/2024
Dear SHANE, Thank you for sharing your feedback. We apologize for not meeting your expectations with our complimentary grab-and-go breakfast selection. Your input helps us to enhance our offerings. We hope to serve you better in the future and provide a more satisfying experience during your next visit.Sincerely,Hotel Management

4/10 - Kém

Steven

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
The hotel is newer and clean. The beds are reasonably comfortable. My problem was when i checked in and was told it was $25 per night for a pet. That is not what expedia says. I pointed this out to the staff at check in and he said he was going to charge me $25 per night but acknowledged that is not what expedia showed and said he would talk to his manager and he them get in touch with me. Two nights later I checked out without hearing anything from anyone about the pet fee. Also it says it is breakfast included which is technically accurate but has very little. Yogurt, small muffinsand hard boiled eggs were about it. The room was clean. I dont like poor customer service.
Lưu trú 3 đêm vào Tháng 2, 2024
Hotel Management trả lời vào 03/03/2024
Dear Steven, We sincerely apologize for any confusion regarding the pet fee discrepancy and the lack of communication during your stay. Please know that pet charges are mentioned on Expedia, and we strive to be transparent about our policies. Your feedback is invaluable, and we will address this issue with our team to ensure better communication in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience.Sincerely,Hotel Management

8/10 - Tốt

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Sarah trả lời vào 03/03/2024
Thank you for giving us the opportunity to have had you as our guest. We wish you safe travels and look forward to seeing you again.

10/10 - Xuất sắc

Terri

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff. Love how clean and convenient the rooms are.
Lưu trú 1 đêm vào Tháng 2, 2024
Sarah trả lời vào 28/02/2024
Thank you for giving us the opportunity to have had you as our guest. We look forward to hosting you again.

10/10 - Xuất sắc

Tamara

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Simple room, comfortable mattresses, newer facility. No fluff or frills, just a simple clean room with a nice bed. Included breakfast was disappointing, just a cold breakfast and not much selection.
Lưu trú 1 đêm vào Tháng 2, 2024
Mari-AGM trả lời vào 26/02/2024
Dear Tamara,We appreciate your positive feedback about Extended Stay America! We're glad you found the new hotel clean and well-equipped. Your insights into the amenities are valuable, and we're committed to providing a comfortable stay. If there's anything more you'd like to share or if there are specific ways we can enhance your experience, please feel free to let us know. Thank you for choosing us, and we look forward to hosting you again!Sincerely,Hotel Management

8/10 - Tốt

Christina

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy in and out
Lưu trú 1 đêm vào Tháng 2, 2024
Hotel Management trả lời vào 26/02/2024
Dear Christina, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Extended Stay America. We look forward to your return and wish you all the best with your future travels. Sincerely,Hotel Management

8/10 - Tốt

Stephen

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great value. Clean and new.
Lưu trú 1 đêm vào Tháng 2, 2024
Mari trả lời vào 26/02/2024
Dear Stephen,We are please that you were please with the value of our new property. We take pride in making sure we exceed each guest's expectations and are happy when we get a review like yours. We thank you for your visit and hope to see you again in the future.Sincerely,Hotel Management

10/10 - Xuất sắc

Terri

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very easy check in and out. Spacious rooms and beds were clean and comfortable
Lưu trú 1 đêm vào Tháng 2, 2024
Mari-AGM trả lời vào 21/02/2024
Dear Terri,We are happy you chose Extended Stay America for your recent visit to Meridian. It is always a pleasure to hear that we met or exceeded expectations, and we are delighted you found everything about us satisfying. Thank you choosing Extended Stay America-Meridian for your lodging needs and we hope you will visit us next time your travel brings you to our area. Sincerely,Hotel Management

10/10 - Xuất sắc

Steve, Elko

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Liked everything
Lưu trú 1 đêm vào Tháng 2, 2024
Mari-AGM trả lời vào 18/02/2024
Dear Steve,We are happy you chose Extended Stay America for your recent visit to Meridian. It is always a pleasure to hear that we met or exceeded expectations, and we are delighted you found everything about us satisfying. Thank you choosing Extended Stay America-Meridian for your lodging needs and we hope you will visit us next time your travel brings you to our area. Sincerely,Hotel Management

8/10 - Tốt

Stephanie

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No frills, very basic hotel
It's a new hotel, so everything is pretty clean. It's definitely no frills. There is a full size fridge, two burners, a sink and microwave. If you need pans, dishes, hairdryer, etc. you have to get it from the front desk. Breakfast is yogurt, granola bars, and donuts. They have coffee in the lobby but there isn't a coffee maker in the room. Overall it's comfortable.
Lưu trú 3 đêm vào Tháng 1, 2024
Hotel Management trả lời vào 14/01/2024
Dear Stephanie, We appreciate your positive feedback about Extended Stay America! We're glad you found the new hotel clean and well-equipped. Your insights into the amenities are valuable, and we're committed to providing a comfortable stay. If there's anything more you'd like to share or if there are specific ways we can enhance your experience, please feel free to let us know. Thank you for choosing us, and we look forward to hosting you again!Sincerely,Hotel Management

10/10 - Xuất sắc

Larry

Đi cùng thú cưng, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well run with great personnel
Lưu trú 2 đêm vào Tháng 12, 2023
Hotel Management trả lời vào 29/12/2023
Dear Larry, We are happy you chose Extended Stay America for your recent visit to Boise. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel! Wonderful staff!
Stay was great! Sarah checked us in and was so kind and thoughtful on Christmas. She even saved us hot chocolate for when we came back from dinner. Sarah is the best! The only complaint was pillows weren’t super comfy and we each needed two, so there weren’t enough.
Lưu trú 1 đêm vào Tháng 12, 2023
Mari-AGM trả lời vào 29/12/2023
We are delighted that Extended Stay America exceeded your expectations. Knowing how much you enjoyed our brand-new property is a pleasure. Our goal is to provide an exceptional stay along with attentive service, and we are glad this was your experience. Please come back to see us again soon.Sincerely,Hotel Management

8/10 - Tốt

Stacey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The facility is new and very clean. The room was super clean, loved the LVT floors instead of carpet. The room is somewhat stark feeling, very simply decorated so not real warm and fuzzy. However, the amenities provided in the room and kitchenette were outstanding and we were impressed with how clean everything was.
Lưu trú 2 đêm vào Tháng 10, 2023
Sarah trả lời vào 18/12/2023
We are so happy tohave you as our guests! Hope the wedding celebration was fantastic and we look forward to seeing you next time. Merry Christmas!

10/10 - Xuất sắc

Rosa

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Sarah trả lời vào 18/12/2023
Thank you for giving us a chance to have had you as a guest. Merry Christmas and we look forward to your next visit.

8/10 - Tốt

Melissa

Lưu trú 1 đêm vào Tháng 12, 2023
Mari-AGM trả lời vào 15/12/2023
Hi Melissa,We are so happy to have had you stay with us. Please come visit us again.Thank you,Hotel Management

10/10 - Xuất sắc

Darin

Lưu trú 1 đêm vào Tháng 8, 2023
Mari-AGM trả lời vào 18/11/2023
Dear Darin, We are delighted that Extended Stay America exceeded your expectations. Knowing how much you enjoyed our brand-new property is a pleasure. Our goal is to provide an exceptional stay along with attentive service, and we are glad this was your experience. Please come back to see us again soon.Sincerely,Hotel Management

8/10 - Tốt

Gary

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 11, 2023
Sarah trả lời vào 13/11/2023
Thank you for giving us the opportunity to have had you as our guest. We wish you safe travels and Happy Holidays.

2/10 - Tồi

Sridevi

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bad front desk reception.
Lưu trú 1 đêm vào Tháng 11, 2023
Mari-AGM trả lời vào 11/11/2023
Dear Sridevi,Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

10/10 - Xuất sắc

Zach

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Place was great for a quick last minute stay. No breakfast, which was a slight bummer. But there was food available for purchase
Lưu trú 1 đêm vào Tháng 8, 2023
Sarah trả lời vào 13/11/2023
Thank you for giving us the opportunity to have had you as a guest. We do provide a grab and go continental breakfast from 6 am to 930 am everyday. We are sorry you missed it. Healthy options such as fresh oranges, yogurt and hard boiled eggs are available as is oatmeal, granola bars and most importantly, coffee! Safe travels and we will be here should you need us.

10/10 - Xuất sắc

Marianne, Middleton

Đi cùng thú cưng
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Manager rocks!!
Lưu trú 1 đêm vào Tháng 10, 2023
Sarah trả lời vào 31/10/2023
Thank you for giving us a chance to have had you as our guest! We wish you safe travels and look forward to seeing you again.

2/10 - Tồi

jennifer, Orange

Đi cùng gia đình
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Do not stay there!!!! My interaction with the young woman And the manager...without having to write pages upon pages of what happened, are the absolute worst as they come!!! I should have gone with my instincts not to stay there, when I drove into the parking lot and there were hardly any cars parked in their parking lot. At 5:00 pm? Red flag. That one decision in not leaving...made my stay a living hell!!! And yes, I plan on writing to the headquarters of this company. No guests should be treated this way...ever. And I will make sure that they aren't going to get away with it!!!
Sarah trả lời vào 24/10/2023
I'm very sorry that there were issues with the blinds in the requested room. Had we another room that had what was requested, we would have been happy to accommodate you. I am sorry that we were not the hotel for your needs and hope that your time in Meridian was a good visit.

10/10 - Xuất sắc

Corey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 10, 2023
Sarah trả lời vào 24/10/2023
Thank you for giving us the opportunity to have had you as our guest. We wish you safe travels and look forward to seeing you next visit.