"El Cameron: una experiencia costosa y decepcionante
Nuestra estadía fue, honestamente, frustrante de principio a fin.
Para empezar, el viaje no es barato, y en nuestro caso se salió del presupuesto, lo que hace que uno espere un nivel de servicio mucho más alto del que realmente recibimos.
Tuvimos que adivinar prácticamente todo, porque nadie nos orientó sobre los servicios del hotel. La falta de información y atención al cliente es evidente.
La comida en el restaurante fue repetitiva y sin creatividad, lo que rápidamente se vuelve aburrido para cualquier huésped.
Las toallas tenían mal olor, algo completamente inaceptable para un hotel que se supone cuida los estándares básicos de higiene.
Lo más lamentable: estábamos celebrando nuestro aniversario. Solicitar una decoración fue un dolor de cabeza. A pesar de pedirlo con tiempo, la encargada decidió hacerlo cuando quiso, obligándonos a mover nuestra celebración al día siguiente.
Y para colmo, la decoración fue, sin exagerar, la peor que hemos visto.
Ahora bien, debo ser justo: hay cosas positivas. Algunas personas del personal fueron amables (aunque también encontramos otras con una actitud bastante desagradable). El mar es, literalmente, de siete colores — espectacular. Los tours valieron la pena, pero es importante saber que requieren dinero adicional, así que hay que ir preparado.
En resumen: una experiencia costosa, con buenos elementos naturales, pero con un servicio que deja mucho que desear. No lo recomendaría"
"Horrible, very slow, food takes very long, I called for WiFi and never give me exact result, needed an extra key and staff already trying to charge me. Never will stay again, yes they upgraded me cool but breakfast staff rude as well, pool took 39’mins to give me a pina colada."
"The place is far from the airport in the south part of the island accessible by buses that run every hour, and by walking on a dirt road, no Uber, just taxi, l was locked in, in the evening until the morning l couldn’t exit, Luis (seems like he is the owner and manager) kept mocking me making it seem non-offensive, no restaurants nearby, l ended up eating a mediocre breakfast, lunch and dinners were ok, Adriana was very nice, Luis was kind as well, but l didn’t appreciate the fact that l felt claustrophobic and he mocked me with that. After l was licked in, he transferred me to another room with a hammock at the lower level, room 19 was on the second floor at the end, l banged on the glass but no one heard me, in the morning l called Expedia, they assisted me, without being able to reach them, l eventually got in touch via WhatsApp, Luis came by, and slid the glass door, and began to laugh. "
Commune with nature and explore the great outdoors at El Hoyo Soplador Geyser during your travels in San Andrés. While you're in the area, stroll along the beautiful beaches.
If you're planning to come to the area to visit Bolivar Cay, take some time to see the rest of the sights while you're in town. Travellers love the area for its beautiful beaches.
If I need to cancel the hotel reservation for my stay near Bolivar Cay, will I receive a refund?
Yes, most room reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of your check-in date. If you have a non-refundable reservation, it may still be possible to cancel it and receive a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then you can use the "fully refundable" filter to review the best options available near Bolivar Cay.