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"Superb location. Clean and quiet room. Very helpful and friendly staff."

"Can’t really say enough about this place . So charming , so well kept. The breakfast was absolutely amazing. The view unbeatable. The staff was so kind and helpful . Yeah this place is a 10+ kind of place ."

"We did not receive the room or amenities as shown and selected during our booking. Expedia listing shows incorrect information about room and amenities."

"Perfect stay. The room was huge, recently renovated, with super comfortable bed and pillows. The bathroom was also big, with spacious shower. You get access to the Bains, with the hotel providing with bathrobe and towels, and an underground tunnel to easily access the pools. The village of Charmey and the valley are beautiful, with a télécabine near the hotel, so the access for hikes and other activities (such as toboggans) was very easy. I highly recommend this hotel for a relaxing and close...

"The hotel is extremely well located literally in the train station. You can be out of your train and straight in the hotel in less than 3-5 minutes. Very clean and modern."

"Einchecken muss man im Hotel Cailler - unkompliziert und absolut freundlich. Das Auto parkt man ohne Gebühr auf dem öffentlichen Parkplatz beim Thermalbad unterhalb des Hotels Cailler."