"My experience with Chogogo Dive & Beach Resort and booking through Expedia was extremely disappointing.
First, the hotel is not worth the money. The property is outdated and in serious need of upgrades. The photos online make it appear much nicer than it actually is. For the price I paid, I expected a much higher standard.
To make matters worse, I cut my trip short because the stay did not meet expectations. Even though I checked out early, Expedia and the hotel refused to refund the unused night. That type of customer service is unacceptable, especially when guests are clearly dissatisfied with the quality of the stay.
Booking through Expedia made the situation even more frustrating because you get stuck between the hotel and the booking company with no real resolution.
I would not recommend booking this hotel or using Expedia for this type of reservation. If you value your money and your vacation experience, I strongly suggest looking elsewhere. I am currently filing a dispute for the unused portion of my stay."
"De facto place to stay when in Bonaire (once a year). Big rooms, nice beds, fantastic showers and such a cheery friendly staff. Can't miss with this one. "
"Was a nice clean room with great AC. Staff was extremely helpful and nice. The property is laid out in a odd configuration but has a great island vive. Area around resort has construction so detracts a little. Only real issue wa the restaurant closes early, just when you want to eat dinner. Also, poor water pressure in the shower. All in all, I would stay here again. "
"Our stay was 11-days. From the quick WhatsApp replies as we planned our stay to the complimentary airport shuttle, the staff is kind and accommodating. Wi-Fi worked great. Cottage was beautifully decorated and clean. Bathroom had double sink and large shower; bed was comfortable; adequate space for clothes and getting suitcases up out of the way. I was fortunate to receive a tour of other accommodations and all of them had large bathrooms, lots of built-in storage and appealing decor.
The grounds are stunning! The amenities: gym and pools are very nice. A bit disappointing that there wasn’t a yoga instructor in the beautiful open air studio.
My husband was pleased with his diving experience including skills of the crew.
I can’t say enough about the staff: Victor, Tipsy and Jim made our stay extra special.
The Michelin Key is well deserved. It’s truly a world class resort and far exceeded our expectations on a tiny little island in the Caribbean. "
"We had a room with a view, but the palapa in front obstructed much of the view. The rooms were clean and utilitarian, but the balcony was spacious. The restaurant served good food, but it would have been nice if they served breakfast. The beach was across the road, but it was a beautiful beach. Minimal parking but there was free parking on the street. "
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