Hotels near Bönningstedt Station, Boenningstedt

"4 star hotel but hospitality and helpfulness of staff is underwhelming. Repeated issues with one of elevators during our stay which forced us to carry heavy bags down stairs to stay on schedule during checkout/departure. Reception desk didn't answer calls ( 5 mins of trying on two occasions). Some hardware (towel hooks?) missing in bathroom -hardware/screws sticking out of walls."

"The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service."

"Very comfortable. "

"Für eine Nacht kann man dort mal hin"

"On one side the bed was soft which wasn't good at all and the pillows weren't very nice either. There was no electric kettle."

"Great hotel ! "

"On the plus side, the room was spacious and clean. However, several of the staff were quite rude and we did not feel at all welcome. The building is also a retirement home, and I felt that was the main focus and that the hotel was just a side hustle. Breakfast is advertised until 10, but the limited buffet is not replenished after about 9.30, and on the 5 mornings we were there it was very depleted by 9.45. We were disappointed to be advised by email a few days before our visit that the swimming pool would be closed for maintenance, and unimpressed to discover on day 4 that it had actually been open throughout our trip but an email update had not been sent. Also, just for information, the sauna rules state that you should only use it naked!"

"This was fine "

"Everything was perfect, staff are very friendly and helpful."