Search Hotels in Borgo Palazzo, Bergamo

"Great hotel, excellent location. Staff are friendly"

"When you book with this site the website does not share your email or WhatsApp number so the hotel cannot contact you directly with check-in details. This is frustrating and made checking in more difficult. However, it was much better to deal with a person at the hotel rather than a virtual check-in, which we have had in the past which has terribly wrong. Hotels.com needs to adjust its communication policies."

"yess"

"Booked a king superior room. Bed was huge, but the hotel does not provide any water or tea/coffee maker. Of course you can order room service or use the mini bar. I was expecting a bottle of water and a coffee maker. I paid for spa access and enjoyed the facilities. I thought the breakfast buffet was ok. "

"Very friendly staff! Welcome drinks! "

"We arrived early-the room was ready- clean, very comfortable and modern. The staff were friendly and due to the stormy weather we also ate at the hotel in the evening which was good, as was the breakfast. We toured the lakes and stayed here as well as Como itself - we preferred this - a short walk over the bridge to the nearest town, with plenty of bars and restaurants. The morning after the storm brought out the kite surfers and yachts - great spectacle from our balcony. Parking is a proper underground car park adjoining the hotel - ideal if there is a a storm. Can't fault the stay"

"Staff was great. Room was excellent."

"Very central, and an excellent breakfast!"

"very unprofessional staff members.. i wanted to check in earky as i had an immediate family emergency the staff weren’t helpful at all and didnt offer me a refund for my booking inspite of explaining to them the problem.. will never stay again here and honestly wouldn’t recommend it.. the staff were extremely unprofessional and not polite even when asked for basic city attractions help"