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Best Western Hotel Cristallo

4.0 star property
Hotel in Borgo Virgilio with seasonal outdoor pool and coffee shop/cafe

Choose dates to view prices

Photo gallery for Best Western Hotel Cristallo

Lobby sitting area
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby lounge
Standard Room, 1 Queen Bed (Twin bed on request) | Minibar, in-room safe, desk, soundproofing
At Best Western Hotel Cristallo, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is 2.507.393 ₫
2.758.132 ₫ total
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sept 22 - Sept 23
Check availability for tonight Sept 22 - Sept 23

Tomorrow

Sept 23 - Sept 24
Check availability for tomorrow Sept 23 - Sept 24
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Bidet
Private bathroom
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Twin bed on request)

8.0 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hairdryer
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located in Borgo Virgilio, Best Western Hotel Cristallo is in the city centre. Teatro Bibiena and Palazzo Ducale di Mantova are cultural highlights, and some of the area's landmarks include Palazzo Te and Torre della Gabbia.
Visit our Virgilio travel guideOpens in a new window
Map
Via Cisa, 1-E, Borgo Virgilio, MN, 46030

What's nearby

  • Stadio Danilo Martelli - 2 min drive - 2.5 km
  • Palazzo Te - 4 min drive - 3.2 km
  • Palazzo Ducale di Mantova - 5 min drive - 5.0 km
  • Piazza Sordello - 6 min drive - 4.9 km
  • Ducal Palace - 6 min drive - 4.9 km

Getting around

  • Levata Station - 7 min drive
  • Valerio Catullo Airport (VRN) - 41 min drive

Restaurants

  • ‪Bar Jioia - ‬3 min drive
  • ‪Km 3 - ‬20 min walk
  • ‪Open Spice - ‬2 min drive
  • ‪Locanda Angolo Divino - ‬10 min walk
  • ‪Big Bar Luana - ‬3 min drive

About this property

Best Western Hotel Cristallo

Upscale hotel in the city centre
A coffee shop/cafe, dry cleaning/laundry services and a bar are just a few of the amenities provided at Best Western Hotel Cristallo. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre and a restaurant.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), access to a nearby health club and express check-out
  • Express check-in, meeting rooms and free newspapers
Room features
All 65 rooms boast comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with bidets and baths or showers
  • Cots/infant beds, coffee/tea makers and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,507 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1975
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed: Christmas Day.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Property Registration Number IT020071A1RB2XRBLD

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 10 June to 09 September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Cristallo Borgo Virgilio
Best Western Cristallo Virgilio
Best Western Hotel Cristallo
Best Western Hotel Cristallo Virgilio
Best Western Cristallo Borgo Virgilio
Best Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel
Best Western Hotel Cristallo Borgo Virgilio
Best Western Hotel Cristallo Hotel Borgo Virgilio

Frequently asked questions

Does Best Western Hotel Cristallo have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Hotel Cristallo?

As of 22 Sep 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Cristallo on 28 Sep 2025 start from 2.507.393 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Hotel Cristallo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Hotel Cristallo?

Self-parking is free at this property.

What time is check-in at Best Western Hotel Cristallo?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM.

What time is check-out at Best Western Hotel Cristallo?

Checkout is at 11 AM.

Where is Best Western Hotel Cristallo located?

Located in the heart of Borgo Virgilio, this hotel is within 3 miles (5 km) of Stadio Danilo Martelli, Canile di Mantova and Palazzo Te. Chiesa di Castello and Chiesa di San Barnaba are also within 3 miles (5 km).

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Reviews

Best Western Hotel Cristallo Reviews

8.4

Very good

8.8

Cleanliness

7.8

Location

8.8

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 70 out of 193 reviews
Rating 8 - Good. 89 out of 193 reviews
Rating 6 - Okay. 28 out of 193 reviews
Rating 4 - Poor. 6 out of 193 reviews
Rating 2 - Terrible. 0 out of 193 reviews

Reviews

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Good location, excellent breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean Hotel near Mantova. Free parking. Taxi to city Center EUR 15-20. Beware: taxis are not easy to find in the evening! Very friendly, service oriented Hotel personell. Good Air Conditioning!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK but off in distance

A little far away from Mantua center, but still accessible by public transport. I assume this would be perfect for those who drive. Breakfast is good enough by Italy's hotel standards. There's a supermarket nearby.
Stayed 1 night in May 2023

8/10 Good

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities
Very cold everywhere!
Stayed 3 nights in Nov 2022

6/10 Okay

vivian

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Check in was quick but the attendant wasn’t friendly. We were looking for ice and all he had to say was - no ice. My room didn’t have a shower head, lacked a set of robes and slipper which I had made the staff aware.
Stayed 1 night in Jun 2024

6/10 Okay

Alexander

Liked: Staff & service, amenities
Disliked: Cleanliness
Though refurbished in the recent past this is quite institutional feeling (cement floors and walls, gray paint). Furnishings a bit worn. Room seemed clean but, though laundered, a pillowcase had chewing gum stuck to it so attention to detail is poor. Noisy main road location. Small TV though room is large and comfrotable.
Stayed 1 night in May 2023

8/10 Good

Steve

Liked: Staff & service

Great staff, but rooms & hallway need help

I thought the staff was excellent!! Very friendly & helpful. The bathtub is dangerous to stand in and take a shower. It’s very slippery, and getting out without anything other than a glass door that is bit sucre and moves is not good. My bed was made, but noticed someone else’s hair was still on the sheets with some dead insects. Last but not least, the chemical odor in the hallway is horrible. Not sure how they can’t smell that and not get sick from it.
Stayed 2 nights in Oct 2023

8/10 Good

DARIO

Liked: Cleanliness, staff & service
Struttura alle porte di Mantova, a cinque km dal centri. Oersonale gentitissimo. Camera singola pulira ma un po' piccola. Ho recensito i servizi "nwlla media" in quanto nin ne ho usufruito. Complessivamente, buona soluzione per una visira a Mantova
Stayed 1 night in Jul 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fgffff
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Room comfort

Deludente

Stayed 1 night in May 2025

8/10 Good

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buona esperienza

Nella media dei Best Western Hotel, un buon rapporto qualità prezzo, buona la posizione per visitare Mantova.
Stayed 1 night in Apr 2025

8/10 Good

Gian Paolo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Marco

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura ottimo per un soggiorno a mantova. Eravamo in macchina, comodo il parcheggio fuori ma vicino ci sono due fermate del bus che portano in centro. Camera spaziosa e pulita ma soprattutto receptionist cordiali e gentilissme, avevamo alcune esigenze e si sono messe subito a disposizione
Stayed 1 night in Feb 2025

8/10 Good

giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Franco

Liked: Cleanliness, staff & service
Disliked: Room comfort

L'albergo ha bisogno di migliorare parecchio

Il letto era scomodissimo e la colazione povera
Stayed 3 nights in Oct 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Alessia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jean-Sébastie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mateo

Liked: Cleanliness, staff & service, room comfort

4 étoiles max

Hôtel un peu vieillissant malgré des rénovations en cours.
Stayed 1 night in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAVOLOSO

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities
Personale cortese stanza pulita colazione abbondante
Stayed 1 night in Jul 2024

8/10 Good

Andre

Liked: Cleanliness, property conditions & facilities, room comfort

Positivi e negativi

Posizionato comodamente a meno di 10 minuti in macchina dal centro di Mantova. Piscina ottima. Materasso del letto un po' andato. Colazione non curata e deludente.
Stayed 1 night in Jul 2024

10/10 Excellent

antonella

Liked: Cleanliness, property conditions & facilities
Perfetto, aria condizionata a parte che non si poteva regolare
Stayed 2 nights in Jul 2024