Hi Kerri, your feedback is important to us. Hi Name, thank you for your honest feedback and we’re sorry for the nearby noise levels. This is a popular neighborhood with a buzzing nightlife, and we feel awful about it disrupting your stay. We were unable to relocate you as we were fully booked, but please reach out to us before your next stay, and we will provide complimentary earplugs and a white noise machine. We're sorry for the trouble with the bedding. This property has Chromecast, so you can stream things like Netflix from your devices. We hope to show you a more seamless visit next time.

Hi Edward, we're very sorry for the issues with the WiFi during your stay. We know that this is very important for many guests and we're sorry for the lack of communication and delay in fixing this. this is not the experience we want for you or any of our guests. Our guest services team is reviewing your stay and may be reaching out to you for more information.

Hi Marco, we're sorry for dropping the ball with service. We'd like to learn more about your experience so we can improve for next time. Please feel free to reach out to our support team at any time to discuss this further.

Thank you for sharing your feedback about your recent stay with us, Shari. We're glad that you felt safe and found our staff to be helpful and friendly. However, we apologize for the inconvenience you experienced with new towels and the lack of information about housekeeping. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Otherwise, we're happy to deliver fresh linens to your door. There are trash receptacles on each floor for guests to place trash. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

Hi Meenakshi, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

Hi Jon, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

Hi Bertha, your feedback is appreciated. We aim to make our check-in process easy and seamless, and we apologize that this was not the case here. All of our required steps are built to ensure your safety as well as our own. We hope to have the opportunity to host you again and show you a better experience.

Hi Matthew, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.