4/10
I booked for two double beds but on my arrival, i was given one king bed. I'm not sure if this was the hotel fault or Expedia but i was not happy about this. Then i was told that they can only accommodate me with roll away bed for my kids. They didn't even bring the bed to our room until late at night when i came and asked again. They later dropped off the roll away bed but didn't set it up. The room was so small that it barely fit the roll away bed so we had to move some others furnitures to make it work. The price I paid for the two doubles was more than a king and i want Expedia to credit me for the difference. Even though this hotel has a very nice view but i won't come back. When i waited for them to look for a room, i over heard other guests had the same problem. This is really bad!
Thao
Lưu trú 2 đêm vào Tháng 7, 2025
