Cottage tại Botswana

"We arrived at the Rivernest Boutique Cottages, and were told that they had been overbooked (though we had booked online several months prior) and that we were to be moved. We were sent to a different hotel a few minutes drive away, and given a room. The hotel we were re-booked at was cheaper than Rivernest, and we did not receive a credit or a refund of any kind. We had heard good things about this place, but unfortunately got to experience none of them. Good luck!"