Khách sạn Brazos Valley

"Beautiful property with great amenities very friendly and I recommend it to anyone looking for affordable accommodations in Waco. "

"I want to recognize the exceptional service we received during our recent wedding weekend stay. Gilbert (General Manager) worked with me for several weeks to secure first-floor accessible rooms for my 83-year-old mother, and everything was honored exactly as promised. Tracy and Alex at the front desk were incredibly helpful and accommodating throughout our stay. Their professionalism and genuine care made a stressful family weekend much smoother. Highly recommend this hotel and this team."

"Conveniently located. Nice rooms."

"Parking was fine. The elevator was broken and we have major problems with climbing stairs so that was an inconvenience. Breakfast was limited. She didn’t have any help and we didn’t have coffee ready, no spoons, no yogurt, no water. "

"Yes all great for a low price my grandson's had tournaments the weekend at Parsons sports ranch 20min away the view was nice there & back 40 min to Waco"

"Clean rooms and clean breakfast area"

"Clean, quiet hotel in a convenient location. The suite had a nice kitchenette area that we appreciated. Some parts are a bit dated, but overall it's a nice place to stay for a few nights. "

"breakfast was minimal: coffee, apples, rewrapped honey bun staff was beyond excellent room was clean and adequate"

"The vending cooler in the lobby wasn’t working, the pool was not open due to lack of maintenance. "

"Parking was easy, room was pretty comfortable and quiet. Nice breakfast layout. Water pressure in the shower was great. "

"Property is well maintained. Employees friendly"

"The property exterior was acceptable, but the room was a disaster....the floors were not clean, one table was broken and the room was generally in disrepair."

"Very nice property. Room was amazing -- spacious, well-appointed, clean. Great space, bright, new. Front desk staff friendly, restaurant staff friendly. Location is great for Baylor visit, and the river view and sunset were an additional perk. Parking was easy. Only downside was that the manager was unfriendly and stressful when trying to process some of the package perks (included breakfast, etc.) Hopefully it was a bad day, or she might need some customer service training. "

"The sales director was fantastic. She made sure everyone at breakfast had everything they wanted and had more than the standard number of options for breakfast. Additionally, the rooms were beautiful and spotless. I chose a room away from the elevator, so it was nice and quiet. "

"My wife and I visited for one night . The hotel is beautiful, clean and quiet. The breakfast was delicious. When we checked out, we left my wife’s CPAP in the room. As soon as Lena went in to clean the room, she immediately took it down to Terri. Terri called me immediately and we were able to go back for it, only losing a few minutes. Thank you Terri and Lena!!"

"I recently stayed at a Marriott property and had a great overall experience from start to finish. The check-in process was smooth, and the front desk staff was friendly, professional, and very helpful. They made me feel welcomed right away, which always sets the tone for a good stay. The room was clean, comfortable, and well maintained. The bed was very comfortable, the linens were fresh, and everything in the room worked exactly as expected. I also appreciated the quiet atmosphere, which made...

"Great location - clean and cozy"

"Pool was down, and only ice machine that worked was on the bottom floor. Also only half a roll of toilet paper with no replacement at start of visit (stayed 2 nights). Staff was really nice and and as accommodating as they could be. (Short staffed). The lady who checked me in was really amazing and helped me through a mess up they had of double booking the room I reserved. She really went above and beyond to correct the mistake and help me get in a room after my 17 hour drive. Her positive...