6/10 - Được
Michelle
Đi cùng gia đình
24/03/2026
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We checked in about 1230 am. First room was on the 1st floor. Getting off the elevator we were hit with the smell of the hallway. It smelt like the pound. The room had ants everywhere. The receptionist was kind enough to give us another room on the second floor. The hallway smelt much better and the room was ok for the most part.
The next morning we went down about 6:45-7am to get our "free breakfast" and were told that in order to get breakfast we had to have filled out a menu by 10pm the night before. We weren't able to check in until after midnight. I informed the hotel of this prior. I explained to the day shift receptionist we were not told anything about filling out a menu at that time nor when we checked in even though I asked what time breakfast was and was told 5:30-9. The day shift receptionist didn't care nor did she even offer so much as an orange or apple to us. She just said "sorry". She could have said "sorry, I can't offer you any hot food but we do have pre packaged items." The guest guide in the room doesn't mention anything about having to fill out a menu either. It just simply states when breakfast is.
We filled out a menu for the next day and there were definitely items on there that she could have offered such as: yogurt, prepackaged danish, orange, apple, banana, and juice.
Also, toilet didn't want to flush completely. The cleaning person handed me a plunger to fix myself.
Overall, I was not impressed with this property and won't be returning.
Michelle
Lưu trú 3 đêm vào Tháng 3, 2026
