Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 274/367 nhận xét" "
10 - Xuất sắc
274
Đánh giá 8 - Tốt. 49/367 nhận xét" "
8 - Tốt
49
Đánh giá 6 - Được. 24/367 nhận xét" "
6 - Được
24
Đánh giá 4 - Kém. 11/367 nhận xét" "
4 - Kém
11
Đánh giá 2 - Tồi. 9/367 nhận xét" "
2 - Tồi
9
9,4/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
8,8/10
Tiện nghi, dịch vụ
9,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Jeanne
Đi cùng gia đình
27/05/2024
Perfect location
Jeanne
Lưu trú 3 đêm vào Tháng 5, 2024
8/10 - Tốt
Lesa
Đi cùng gia đình
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel was nice and breakfast was good
Lesa
Lưu trú 2 đêm vào Tháng 5, 2024
Megan Brightwell General Manager trả lời vào 24/05/2024
Dear Lesa, Thank you for staying with us and for your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. We hope Holiday Inn Express & Suites Brevard - City Center is your first choice every time you visit the city. Thank you again.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Bruce
Đi cùng bạn đồng hành
20/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We were very surprised at how clean this hotel was. Staff was friendly and helpful.
All and all we would stay at Holiday Inn Express again in Brevard for sure.
Bruce
Lưu trú 1 đêm vào Tháng 5, 2024
Megan Brightwell General Manager trả lời vào 21/05/2024
Dear Bruce, We want to thank you for choosing to stay with us at Holiday Inn Express & Suites Brevard—City Center. We are absolutely thrilled to receive your thoughtful review and delighted to learn you found our hotel to be so comfortable and completely spotless. We are also glad our staff exceeded your expectations, and we will share your kind comments with them. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Brandy
08/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, friendly staff, good location
Brandy
Lưu trú 1 đêm vào Tháng 5, 2024
General Manager trả lời vào 16/05/2024
Dear Brandy, Thank you for choosing to stay at Holiday Inn Express & Suites Brevard - City Center and sharing your experience. We are thrilled to know you were pleased with our ideal location, well-maintained property, and friendly associates. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Megan Brightwell,General Manager
10/10 - Xuất sắc
Carlos, NEBO
Đi cùng bạn đồng hành
02/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Awesome hotel.
Carlos
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 04/05/2024
Dear Carlos, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We look forward to your next visit.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Benjamin
23/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Benjamin
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 24/04/2024
Dear Benjamin, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express & Suites Brevard - City Center. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Megan BrightwellGeneral Manager
4/10 - Kém
Brian
Đi cùng bạn đồng hành
21/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Air in room don’t get cold! Set on 65 degrees and was sweating with no covers!
Brian
Lưu trú 1 đêm vào Tháng 4, 2024
General Manager trả lời vào 22/04/2024
Dear Brian, Thank you for the review of your experience at our hotel. We regret that you had challenges controlling the temperature. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. We hope we have another opportunity to welcome you again and provide you with a more favorable experience.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Allen
20/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a nice clean hotel with good service and a good breakfast area.
Allen
Lưu trú 2 đêm vào Tháng 4, 2024
General Manager trả lời vào 22/04/2024
Dear Allen, Thank you for your fantastic review and for all the wonderful things that you had to say about the Holiday Inn Express & Suites Brevard - City Center. We are pleased you enjoyed the courteous service provided by our associates and that you found our hotel to be completely spotless. We also appreciate you mentioning our amazing breakfast area. Thank you again for your feedback, and we look forward to having you stay with us again.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Chris
12/04/2024
Thích: Tiện nghi, dịch vụ
Bike friendly and minutes from the trails.
Chris
Lưu trú 4 đêm vào Tháng 4, 2024
General Manager trả lời vào 13/04/2024
Dear Chris, We are delighted to hear that you found our hotel to be bike-friendly and conveniently located just minutes away from the trails. Providing a welcoming environment for cyclists is important to us, and we strive to offer amenities and services that cater to their needs. Our proximity to the trails allows our guests to easily access outdoor activities and explore the natural beauty of the area. We appreciate your positive feedback and hope to welcome you back to Holiday Inn Express & Suites Brevard - City Center for another enjoyable stay in the future.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Andrew
17/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Andrew
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 18/03/2024
Dear Andrew, Thank you for being our guest and for the high rating. It is wonderful to learn how much you enjoyed your time at Holiday Inn Express & Suites Brevard - City Center and that we exceeded all of your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Sarah
Đi cùng gia đình
16/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect location, clean and great customer service.
Sarah
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 16/03/2024
Dear Sarah, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center and sharing your experience. We are glad you had a perfect stay and that our well-kept property and thoughtful associates met your expectations. It is also great to know that our location was perfect for everything you wanted to do on this visit. Thank you once more; we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Eddie
Đi cùng bạn đồng hành
12/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We’ll definitely be back
Eddie
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 12/03/2024
Dear Eddie, Thank you for staying at Holiday Inn Express & Suites Brevard - City Center. We enjoyed your kind comments about our beautiful city and excellent accommodations. Thank you for sharing your review with fellow travelers and for your excitement about returning. We look forward to seeing you again soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Lisa
10/03/2024
Lisa
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 30/03/2024
Dear Lisa, Thank you for the high rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express & Suites Brevard - City Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Karen
Đi theo nhóm
10/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean, we had 2 queen beds. I liked how everything was laid out in the room. They also have dove brand hand soap, lotion, shampoo, conditioner and body wash. Close to a lot of restaurants within walking distance. Highly recommended
Karen
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 10/03/2024
Dear Karen, Thank you for reviewing your stay at Holiday Inn Express & Suites Brevard - City Center. Our guests' comfort is important to us, and we are glad your room had all of the amenities you were looking for and our location near many restaurants was also perfect for your needs. Thank you again for your kind words and recommendation. We look forward to your next visit.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Melanie
04/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Melanie
Lưu trú 1 đêm vào Tháng 3, 2024
General Manager trả lời vào 06/03/2024
Dear Melanie, We are delighted you enjoyed your stay at Holiday Inn Express & Suites - Brevard City Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Chelsea
Đi cùng gia đình, Đi cùng bạn đồng hành
02/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay! Friendly staff! Clean rooms and close to Starbucks!!
Chelsea
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 03/03/2024
Dear Chelsea, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center! We are thrilled to know that you had a perfect visit and that our accommodations and courteous associates met your expectations. It is excellent to know that our location near Starbucks added more convenience to your visit. Thank you again; we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Jessica
Đi cùng gia đình
26/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Beautiful inside and out. Pam at the front was more than accommodating:) The room was very clean and beds/bedding was very comfy.
Jessica
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear Jessica, Thank you for staying at Holiday Inn Express & Suites Brevard - City Center and for your generous rating. We are glad that you loved our well-kept accommodations and enjoyed our comfortable beds. We are also pleased to hear that Pam made your stay extra special! We will be sure to pass on your compliments and appreciation for their terrific service. Thank you again; we look forward to your next visit.Sincerely,Megan BrightwellGeneral Manager
8/10 - Tốt
Glen
Đi cùng bạn đồng hành
26/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Met expectations. We're staying in Brevard a lot as we're building a new home. We have historically stayed at the Comfort Suites, but after this visit, the Holiday Inn Express will be our go-to option. Clean, fresh, and a better breakfast.
Glen
Lưu trú 3 đêm vào Tháng 2, 2024
General Manager trả lời vào 27/02/2024
Dear Glen, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Jose
19/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo estuvo perfecto
Jose
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 20/02/2024
Dear Jose, It is wonderful to know you enjoyed everything about your time at Holiday Inn Express & Suites Brevard - City Center and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Megan Brightwell,General Manager
8/10 - Tốt
Michael
Đi cùng bạn đồng hành
18/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean, helpful staff. Room was comfortable, but the pillows were too soft for my liking. No support, woke up 4 times through out the night with neck pain.
Michael
Lưu trú 1 đêm vào Tháng 2, 2024
Megan Brightwell General Manager trả lời vào 19/02/2024
Dear Michael, Thank you for being our guest at Holiday Inn Express & Suites Brevard - City Center and for your wonderful feedback. We are glad to know how much you appreciate our devoted staff and well-appointed rooms. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your pillows to be uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope that you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Felicia
Đi cùng bạn đồng hành
17/02/2024
.
Felicia
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 18/02/2024
Dear Felicia, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Brevard - City Center, and we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Linda
Đi cùng gia đình, Khách đi công tác
10/02/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Easy process. Professional and welcoming staff.
Linda
Lưu trú 1 đêm vào Tháng 2, 2024
General Manager trả lời vào 10/02/2024
Dear Linda, Thank you for choosing Holiday Inn Express & Suites - Brevard City Center for your recent stay. We are glad that you enjoyed our easy check-in process as well as our dedicated associates. We will share your kind comments with them. We appreciate your business and look forward to serving you again soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Curtis, Nashville
05/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice new clean hotel near the heart of Brevard
Curtis
Lưu trú 2 đêm vào Tháng 2, 2024
General Manager trả lời vào 07/02/2024
Dear Curtis, Thank you for being our guest at Holiday Inn Express & Suites - Brevard City Center and for your wonderful feedback. We are pleased to know that you enjoyed our beautiful property as well as our central location. We appreciate your business, and we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
8/10 - Tốt
DeAnna
29/01/2024
DeAnna
Lưu trú 1 đêm vào Tháng 1, 2024
General Manager trả lời vào 22/03/2024
Dear DeAnna, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Holiday Inn Express & Suites Brevard - City Center; we look forward to seeing you again soon.Sincerely,Megan BrightwellGeneral Manager
4/10 - Kém
Drohom
Đi cùng thú cưng, Đi cùng bạn đồng hành
24/01/2024
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ, nhân viên & dịch vụ
We Found someone’s food leftover in the fridge which is really disgusting and then the staff come in without any apology, after cleanup, we said thank you but she didn’t say anything really no manners at all and left
Drohom
General Manager trả lời vào 25/01/2024
Dear Drohom, Thank you for taking the time to share your recent experience at our hotel. We are truly sorry to learn about the oversight regarding the cleanliness of your room. We have shared your feedback with our team so that appropriate adjustments can be made. It is also disappointing to learn that our service did not reflect the high standards we strive for in guest care. We will address this matter to ensure our associates consistently display the attentive service our guests deserve. We are grateful for your patience and hope you will consider staying with us again so that we can regain your trust.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Fredy
Đi cùng bạn đồng hành
18/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Me gusta mucho en toda la estancia q estuve me pareció muy bien 👍
Fredy
Lưu trú 3 đêm vào Tháng 1, 2024
General Manager trả lời vào 20/01/2024
Dear Fredy, Thank you for choosing to stay with us at Holiday Inn Express & Suites Brevard - City Center. We provide our guests with an urban oasis with a variety of services and amenities to make your visit a revitalizing one, and we enjoyed exceeding your expectations. It was our pleasure accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Guy
17/01/2024
Guy
Lưu trú 1 đêm vào Tháng 1, 2024
General Manager trả lời vào 18/01/2024
Dear Valued Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Express & Suites Brevard - City Center, and we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
8/10 - Tốt
Heather
15/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Scoping out Brevard
Cleaning staff left carts and bins in odd places blocking hallway.
Very few gluten free choices. Most hotels offer Cheerios at least. At least they had oatmeal… oh, no microwave to make it! Weird.
Otherwise very pleasant staff.
Heather
Lưu trú 1 đêm vào Tháng 1, 2024
General Manager trả lời vào 17/01/2024
Dear Heather, Thank you for taking the time to evaluate your recent stay at our hotel. We are glad to know you liked our devoted associates. However, we are sorry for the inconvenience you faced while here and regret not meeting your expectations. We have taken note of your comments as we are continually striving for ways to improve. We are grateful for your patience and look forward to welcoming you again.Sincerely,Megan Brightwell,General Manager
10/10 - Xuất sắc
Ana Lilia
Đi cùng gia đình
05/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is near
Ana Lilia
General Manager trả lời vào 10/01/2024
Dear Ms. Lilia, Thank you for evaluating your recent stay at Holiday Inn Express & Suites Brevard - City Center. We are pleased to know we exceeded your expectations with our ideal location. It was a pleasure having you here, and we look forward to welcoming you again.Sincerely,Megan Brightwell,General Manager
10/10 - Xuất sắc
Cortney
04/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cortney
Lưu trú 1 đêm vào Tháng 10, 2023
Megan Brightwell General Manager trả lời vào 11/01/2024
Dear Cortney, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Express & Suites Brevard - City Center. We look forward to welcoming you back on your next visit!Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Traci
Đi cùng gia đình
03/01/2024
Traci
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 05/01/2024
Dear Traci,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express & Suites Brevard - City Center. We hope to have the pleasure of doing so again on your next visit.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Jeisson
31/12/2023
Jeisson
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 02/01/2024
Dear Jeisson, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Brevard - City Center, and we look forward to welcoming you back soon. Happy Holidays and Happy New Year.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Rong, Houston
31/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
2nd time staying in this hotel, friendly staff and clean rooms.
Rong
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 01/01/2024
Dear Rong,Welcome back to Holiday Inn Express Brevard City Center, an IHG Hotel! We are delighted to hear that you chose to stay with us for the second time. It's wonderful that you found our staff friendly and the rooms clean. Your continued support is truly appreciated, and we look forward to providing you with another great experience on your future visits.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Paul
17/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s was perfect for us. We were attending a funeral in Brevard and the hotel provided everything we needed.
Paul
Lưu trú 1 đêm vào Tháng 12, 2023
Megan Brightwell General Manager trả lời vào 18/12/2023
Dear Paul, We are genuinely sorry about the circumstances that brought you to us. However, we are glad a difficult day was made better by our devoted staff. It was our pleasure hosting you at Holiday Inn Express & Suites Brevard - City Center, and we hope to welcome you back under better circumstances. Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Wannelle
Đi cùng gia đình
15/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place to stay while visiting our granddaughter at Brevard College
Wannelle
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 17/12/2023
Dear Wannelle, Thank you for choosing to stay at Holiday Inn Express & Suites Brevard - City Center while in the city to visit your granddaughter. We are pleased to know we exceeded your expectations. It was a pleasure hosting your visit, and we look forward to welcoming you again.Sincerely,Megan Brightwell,General Manager
10/10 - Xuất sắc
RICHARD
10/12/2023
RICHARD
Lưu trú 2 đêm vào Tháng 12, 2023
General Manager trả lời vào 31/12/2023
Dear Richard, We are happy you chose Holiday Inn Express & Suites Brevard - City Center for your recent visit to Brevard. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Happy Holidays and Happy New Year!Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Lisa
Đi cùng gia đình
10/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lisa
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 11/12/2023
Dear Lisa, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Megan BrightwellGeneral Manager
6/10 - Được
Leslie
08/12/2023
Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ
Leslie
General Manager trả lời vào 08/02/2024
Dear Leslie, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we regret that we did not meet some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Michael
05/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stopover, close to Pretty Place Chapel
Quiet, clean, comfortable & convenient to downtown. Also, short drive to Pretty Place Chapel and Whitewater Falls, which was the reason for our stopover in Brevard.
Michael
Lưu trú 1 đêm vào Tháng 12, 2023
General Manager trả lời vào 06/12/2023
Dear Michael, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center during your recent visit to Brevard. We are delighted that you found our accommodations tranquil, well-maintained, and convenient for a stopover. Our associates take pride in providing a clean and comfortable environment for our guests. It's also gratifying to know that our location was ideal for your plans, with easy access to downtown and a short drive to both Pretty Place Chapel and Whitewater Falls. We strive to ensure that each guest enjoys a peaceful and pleasant stay, and we look forward to welcoming you back in the future.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Larry
Đi cùng gia đình
27/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel!
Traveled to Brevard to visit my daughters at college. This hotel was wonderful. Great location that is conveniently located near shops and restaurants. All the staff that I interacted with were friendly and helpful. I highly recommend this hotel if you are traveling to Brevard or the surrounding area...
Larry
Lưu trú 2 đêm vào Tháng 11, 2023
General Manager trả lời vào 30/11/2023
Dear Larry, Thank you for an excellent review of Holiday Inn Express & Suites Brevard - City Center. We are pleased to read that you loved our location with proximity to restaurants and shops perfectly suited to your plans combined with the pleasant interactions you had with our staff during your stay with us. They work hard to make each guest’s visit exceptional; therefore, we appreciate the recognition of their efforts. Thank you once again for your recommendation to future guests and we look forward to welcoming you back to the area.Sincerely,Megan BrightwellGeneral Manager
4/10 - Kém
Anthony
Đi cùng gia đình
23/11/2023
Không thích: Sạch sẽ, nhân viên & dịch vụ
This hotel needs new management ASAP
Came back to my room after the 1st day to fine that the room hadn't been cleaned and the bed made. Had to call down to get clean towels and received no offer to send some to clean up.
The next night i had to climb down 3 flights of stairs and stand outside in 40 degree weather with nothing but a T-Shirt and shorts because one of the employees decided to cook a meal in on of the rooms which set off the fire alarm.
Again no offer from management to make up for the massive inconvenience.
On the 3rd morning i went for breakfast at 9 AM only to find some stale bread available. No eggs, no sausage, not even a bagel.
The service put a damper over our entire trip.
Anthony
Lưu trú 4 đêm vào Tháng 11, 2023
General Manager trả lời vào 24/11/2023
Dear Anthony, Thank you for your honest evaluation. We apologize for the service issues you endured and the housekeeping concerns you had during your time with us. We will address your remarks with the appropriate teams and work hard to improve our performance in these areas. Additionally, we have taken note of your feedback regarding our breakfast choices; we always appreciate hearing from our guests and learning what would enhance their visit. We hope you will give us another chance to prove our commitment to providing excellent hospitality. Sincerely, Megan Brightwell General Manager
8/10 - Tốt
Richard
Khách đi công tác
21/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Richard
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 21/11/2023
Dear Richard, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Express & Suites Brevard - City Center. We look forward to welcoming you back on your next visit.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Nancy
20/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nancy
Lưu trú 3 đêm vào Tháng 11, 2023
General Manager trả lời vào 21/11/2023
Dear Nancy, We are thrilled you had an excellent stay at Holiday Inn Express & Suites Brevard - City Center, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Andrew
Đi theo nhóm
19/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay!
Great stay
Andrew
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 20/11/2023
Dear Andrew, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay and your positive comments motivate us to keep up the hard work. We hope Holiday Inn Express & Suites Brevard - City Center is your first choice the next time you visit our exciting city, and we wish you all the best with your travels.Sincerely,Megan Brightwell,General Manager
10/10 - Xuất sắc
Corey
Đi cùng gia đình
19/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay
Clean comfortable large room. Breakfast had hot and cold choices. I would definitely stay here again.
Walkable to Brevard College.
Corey
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 19/11/2023
Dear Corey, Thank you for being our guest at Holiday Inn Express & Suites Brevard - City Center and for your excellent rating. We are thrilled to know you enjoyed your time with us and that you especially loved our spacious and well-maintained accommodations. It was also a pleasure reading our complimentary breakfast offerings and convenient location added to your satisfaction. Thank you once more for your gracious compliments, and we sincerely appreciate your dedication to staying with us again; we are looking forward to it.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Joseph
Đi cùng bạn đồng hành
18/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Check-in was great! Room was awesome. The television needs more channels....lol.
Joseph
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 19/11/2023
Dear Joseph, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center and for your high rating. We hope you had a great stay and we are thrilled to read you loved our seamless check-in service and well-kept accommodations. We appreciate all of your feedback, and we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Laura, Brevard
18/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Laura
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 19/11/2023
Dear Laura, Thank you for choosing Holiday Inn Express & Suites Brevard - City Center and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Kim
Đi cùng gia đình
17/11/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Kim
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 19/11/2023
Dear Kim, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn Express & Suites Brevard - City Center. We look forward to your return and wish you all the best with your future travels.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Matt
13/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and new and clean and excellent location for Pisgah Forest and Brevard.
Matt
Lưu trú 1 đêm vào Tháng 11, 2023
General Manager trả lời vào 05/01/2024
Dear Matt,Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Holiday Inn Express & Suites Brevard - City Center, and we look forward to your next stay.Sincerely,Megan BrightwellGeneral Manager
10/10 - Xuất sắc
Michael
Đi cùng gia đình
07/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng