Trung tâm thể thao
Kiểm tra phòng trống

Nhận xét về Ibis Budget Brisbane Airport

2 out of 5
Ibis Budget Brisbane Airport
18 Navigator Place, Cnr. Nudgee Road, Hendra, QLD

Nhận xét

6,8
Đánh giá 10 - Xuất sắc. 213/1006 nhận xét" "
Đánh giá 8 - Tốt. 333/1006 nhận xét" "
Đánh giá 6 - Được. 213/1006 nhận xét" "
Đánh giá 4 - Kém. 122/1006 nhận xét" "
Đánh giá 2 - Tồi. 125/1006 nhận xét" "

7,4/10

Sạch sẽ

7,8/10

Nhân viên & dịch vụ

6,6/10

Tiện nghi, dịch vụ

6,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

David

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Late check-in process easy (unstaffed). No availability for food or drinks in area. Early starters will miss breakfast
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

RODNEY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good place but really limited to buss etc. no supermarket in walking distance
Lưu trú 10 đêm vào Tháng 5, 2024
Ibis Budget Brisbane Airport trả lời vào 23/05/2024
Hi Rodney,Thank you for taking the time to provide your review. We look foward to welcoming you back soon.

6/10 - Được

Trina

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Great next to dfo
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 23/05/2024
Hi Trina, Thank you for taking the time to post your comments. We look forward to your return when you next need a shopping trip.

8/10 - Tốt

Ernest, Nambucca Heads

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Reception trả lời vào 13/05/2024
Thank you very much for your Feedback. we can’t wait to welcome again

8/10 - Tốt

Simon

Lưu trú 1 đêm vào Tháng 5, 2024

4/10 - Kém

Rebecca

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, close to airport. Good vending machines with food that could be heated in provided microwave. Bathroom smelt like a urinal and linen smelt like they were not clean, also smelling of urine. Morning staff not very helpful or approachable. Asked for some assistance with pancake machine, they said follow instructions and if it didn’t work it must be broken, they were less then 4 metres away from machine but couldn’t be bothered to assist. When returning room keys, same worker from above, pointed to a box for us to drop them into that was in front of them and did not say a word they also didn’t bother to say a word when we exited with our suitcases, just looked at us. Was not very welcoming at all.
Lưu trú 1 đêm vào Tháng 5, 2024
Ibis Budget Brisbane Airport trả lời vào 03/05/2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. These will be investigated and we hope to improve in the future. Kind regards, Reception.

8/10 - Tốt

Moira

Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 03/05/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 - Tốt

Eric

Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 03/05/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 - Được

Alex

Khách đi công tác
Thích: Sạch sẽ
Clean and affordable rooms. No fuss service. Very isolated area.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 29/04/2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

8/10 - Tốt

Kristy

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The staff member at check-in, I believe his name was Ben, was friendly and helpful. He ensured we received the correct room, and assisted us with storing our bikes safely. The room was slightly larger than other Ibis Budget Hotels, and whilst dated, was clean and sufficient. The area felt safe, as it was an industrial area. It was situated next to a major road, however, when the windows were closdd you were unaw to hear the noise. The staff member at check out was friendly, and helped us to retrieve our bikes. Thank you.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 26/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

4/10 - Kém

Taylah

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was rude, my bed sheets had blood specs on them
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 25/04/2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. We will investigate this and hope to improve in the future. Kind regards,Reception.

8/10 - Tốt

Riley

Lưu trú 1 đêm vào Tháng 4, 2024
Reception trả lời vào 13/05/2024
Thank you very much for your Feedback. we can’t wait to welcome again

8/10 - Tốt

Catherine

Đi cùng bạn đồng hành
Thích: Sạch sẽ
Good value accommodation for a layover, short taxi from the airport. We had a late arrival and they were very efficient in sending access codes and booking us a ground floor room as requested (there’s no lift). Room was very small and a bit tired, but fine for a layover. Bed comfortable, efficient AC, quiet room., good shower. Water from basin tap was brown and we couldn’t drink it. There is no shuttle bus but taxis arrive fast. For a short budget layover this is ideal - happy to save my money for other things.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 21/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 - Tốt

laird

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Not to bad.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 19/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

8/10 - Tốt

Ian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Motel was good for our needs, staff were friendly and helpful. Rooms are small but sufficient for what we needed. Great location, very quiet considering it's location. We enjoyed our time at this motel and will come back if we need accommodation in this area.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 15/04/2024
Thank you very much for your kind words, we can’t wait to welcome again.

2/10 - Tồi

Jodie

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This place was like walking into a backpacker hostel - I was interrogated at the desk because I had recently changed my name to my husbands name. They were creepy as. I had already paid so I took the key and went to the room. Smelt like black mould, all facilities were old and I felt very unsafe there. It was dark and dingy! I felt like I was watched by other creepy guests when getting out of my car to the room seeing which room I went into. I stayed about 30 seconds and decided to leave and book somewhere else for the night. I felt that unsafe that I didn't even go back to reception (if you could call it that) and return the key - I left it in the room.....They shouldn't be calling themselves an Ibis and they should charge much less. If there was a rating below terrible I would have chosen it.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 12/04/2024
Interrogated ? its only for your safety that we require ID on check in (it would be nice if the ID matched the Booking) We are sorry that you felt unsafe and watched by other guest ! 1-We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

10/10 - Xuất sắc

Ana J

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked everything except the toilet smelt of urine
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 09/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

10/10 - Xuất sắc

Ishrel

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There wasn't a lot of places to eat within walking distance.
Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 09/04/2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

4/10 - Kém

John, Sooke

Lưu trú 1 đêm vào Tháng 4, 2024
Ibis Budget Brisbane Airport trả lời vào 25/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

4/10 - Kém

Archy

Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 21/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

2/10 - Tồi

Luke

Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 21/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 - Được

Julia, Huntingdon

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a property needing work doing. I had to stand on stool to reach the switch for air con as there was no remote( staff member said they were no long made) No lift. Upside was that the staff were very helpful and at 4.30 am a taxi was hovering outside the entrance so I didnt have to ring for one. Convenient for the airport
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 31/03/2024
We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

8/10 - Tốt

Adrien

Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 19/04/2024
Thank you very much for your Feedback. we can’t wait to welcome again

8/10 - Tốt

Beryl

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
The kettle was not working properly so knocked the power out in the room. The place is looking old and worn. The washing soap dispenser was empty and we had to ask for toilet paper. It’s convenient and well priced.
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 31/03/2024
Thank you ,we are constantly working on improving and hope to exceed your expectation next time you stay with us.

6/10 - Được

Christopher

Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 16/04/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 - Được

Ross, Mountain View

Thích: Sạch sẽ
This hotel delivered exactly what it promised: A very basic hotel, close to the airport. Be warned that the hotel doesn't have an elevator, so if you don't like carrying luggage up/down flights of stairs, then you should try to get a room on the ground floor
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 29/03/2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

6/10 - Được

Karryn

Thích: Sạch sẽ, nhân viên & dịch vụ
Convenient to the Airport. Quite outdated but served its purpose.
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 29/03/2024
Thank you very much for your Feedback

8/10 - Tốt

JANET

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was small but very clean - great shower -location was perfect for airport -everything we needed for an overnight stay
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 24/03/2024
Thank you very much for your positive feedback

8/10 - Tốt

Stacey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice but tiny rooms. Bathroom completely soaked after a shower since the curtain does little to contain water. Close to airport and met all my needs so I would stay here again despite the soaked bathroom:)
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 23/03/2024
Thank you ,we are constantly working on improving and hope to exceed your expectation next time you stay with us.

2/10 - Tồi

Kate

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I checked in though the hotel looked unkept before entering the front doors. I then went through the dirty entryway and stairwell to the third floor. I walked down the dirty, and loud, hallway to my room. I immediately knew upon walking into the hotel room that I did not want to bring my bags into the room because I did not want to set my things or myself onto any surface of that room. I booked another hotel room while I stood there in my Ibis Budget room and I left without looking back.
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 23/03/2024
We are sorry you had a bad experience; we are constantly working on improving and hope to exceed your expectation next time you stay with us.

6/10 - Được

Andres

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
No lifts Very small rooms Very small TV
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 21/03/2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

8/10 - Tốt

Josephine

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Friendly staff. Room was clean. Bed comfortable. Pillows could have been a bit plumper. Overall pretty good value for money.
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 18/03/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

6/10 - Được

Steve

Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 18/03/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards,Reception.

8/10 - Tốt

Peter

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Liked…. Staff Disliked…. miss leading name and confusion over the TWO ‘Ibis Airport’ hotels - we went to wrong Ibis Airport hotel first and incurred $60 worth of taxi services. Many many people make the same mistake which is very unfair. The name should be changed.
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 16/03/2024
Hi, Thank you for your review. We are sorry to hear you experienced issues during your stay. We will take your feedback under advisement in the future and hope to see you again soon. Kind regards, Reception.

10/10 - Xuất sắc

ka wing

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks for the late arrival arrangement
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 16/03/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 - Được

Kerry

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 16/03/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

6/10 - Được

ERIC

Đi cùng gia đình
Dejeuner de faible qualité
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 08/03/2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

10/10 - Xuất sắc

Christine

Staff extremely helpful. Thanks
Lưu trú 1 đêm vào Tháng 3, 2024
Ibis Budget Brisbane Airport trả lời vào 08/03/2024
Thank you very much for your kind words, we can’t wait to welcome again.

10/10 - Xuất sắc

Kaylene

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Firstly this is a budget hotel. We stayed here as we had a very early flight the next morning. Check in was very smooth. We walked down Nudgee Rd to the new North Shore area which is a fun spot to visit. The room itself was clean and compact. We have stayed at Ibis hotels in Paris and knew what to expect. It's a no frills place and a very good and inexpensive option for a stopover. Our Uber to the airport was approx 13.00 AUS. There's a kettle and tea and coffee in the room which was an added bonus. Thanks guys. Highly recommend for stopover
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 29/02/2024
Thank you very much for your kind words, we can’t wait to welcome again.

6/10 - Được

Margaret

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its old, noisy fridge and road noise.Hot water and water pressure wasn't good. Breakfast not value for money. Lack of areas to place luggage and toiletries. Staff were great, we had no aircon and the guy sorted that for us and i know he was busy checking others in. On checkout the lady was also really helpful and made a goid coffee.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 29/02/2024
Your feedback is very important to us, we have started working on the issues that you mentioned and hope to welcome you back soon.

4/10 - Kém

Simon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
The window blinds dont cover the window properly.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 25/02/2024
Hi,Thank you for your review. We are sorry to hear you experienced an issue during your stay. We will look into this and hope to see you again soon. Kind regards, Reception.

6/10 - Được

Lois

Very run down. Clean sheets and bathroom ok for very short overnight before flight.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 24/02/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

2/10 - Tồi

Amba

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room gave me a cold. Either the stained bed or the gross air conditioner that whined all night.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 24/02/2024
Hi, Thank you for your review. We are sorry to hear you did not enjoy your stay with us. Kind regards, Reception.

6/10 - Được

Karen

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
was not at all what we expected
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 23/02/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.

10/10 - Xuất sắc

christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great service, great rooms, licenced premises and found a nice take away shop just 2mins walk. Staff very welcoming and friendly. Easy to get uber/taxi etc
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 20/02/2024
Hi, Thank you for your review. We are glad to hear you enjoyed your stay and hope to see you again soon.Kind regards, Reception.

2/10 - Tồi

george

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I don’t like the room the service the room looks like a jail bathing good to remember never again
Lưu trú 2 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 20/02/2024
Hi, Thank you for your review. We are sorry to hear you did not enjoy your stay with us.Kind regards, Reception.

8/10 - Tốt

Lyn

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ
Hello, my friend and I stayed twice with your place, and found it very suitable for our needs, your Manager Ben has been of friendly and helpful on both occassions, will stay again on my next trip
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 20/02/2024
Hi, Thank you for your review. We are glad to hear you enjoyed your stay and hope to see you again soon.Kind regards, Reception.

10/10 - Xuất sắc

Irene

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was a good location for what we needed for one night.
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 20/02/2024
Hi, Thank you for your review. We hope to see you again soon.Kind regards, Reception.

2/10 - Tồi

michelle

Lưu trú 1 đêm vào Tháng 2, 2024
Reception trả lời vào 20/02/2024
Thank you for your rating, Michelle.We are sorry to see that you did not enjoy your stay. If you wish to share any more feedback, feel free to reach out to the hotel so that we can make your next stay with us even better.

2/10 - Tồi

James

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Ibis Budget Brisbane Airport trả lời vào 20/02/2024
Hi, Thank you for your review. We hope to see you again soon. Kind regards, Reception.