Khách sạn Brittany Farms-Highlands

"Great location "

"The Sunday brunch is one of the best brunch buffets We've ever eaten"

"Very good "

"Staff was very helpful, especially Paresh "

"Excellent staff, great accommodations. Enjoyed the complimentary breakfast. "

"Clean"

"Frühstück war sehr minimal und kaum Auswahl. Kaffee sehr schlecht. Zimmer eher dreckig. Unter den betten sehr viel dreck. Im Bad waren noch haare der vorherigen Bewohner. Müll wurde nie ausgeleert. Pool vorhanden aber nicht nutzbar und nicht beheizt. Bar nur Donnerstag bis Samstag geöffnet. "

"First time here. Loved the walkability. Room was very clean & comfy. Front desk staff & room service staff were very polite & helpful. Pros- great water pressure, soap dish (you’d be surprised how many hotels don’t provide, making a mess at the sink, so thanks!) Cons- no mini fridge in room (I need cold water), pillows are way too soft for me. Would definitely return."

"Air conditioning was the only thing nice about this property. Hallways were musty. Room smelled like smoke. There was some sort of bug crawling in the bathroom. Im afraid that were going to be infested with bugs after this stay. We didn’t even sleep under the covers."

"Very clean and large room. Our room was in a separate building from the main building, but the location was excellent. We would stay there again. The only negative, I'm a tea drinker in the morning, there was a Kureg with plenty of coffee but no tea. The phone in the room didn't work, according to the welcome book, if any issues just call the front desk on the in room phone. Since that wasn't working, my husband had to get dressed and walk down to the main building to get some tea. He did...

"Good"

"Charged a extra charge on our card for no reason that was difficult to track them down to take off. Staff friendly but not bright. Place old and a poor value for the price."

"Nice hotel good staff "

"Great breakfast, clean rooms. Stiff beds but other than that the stay was great."

"The rooms smelled really bad an no one should have to change rooms but it happens an the hole inside of the building smelled like old smoke not very clean rooms or bathrooms"

"Property is worn and room and hallways stank of weed. Nice people at check in, breakfast ok."

"The curtains were tattered and the bed was uncomfortable. Breakfast was OK. Staff was hospitable."

"Food was awful. Never got clean towels and even had a used one on the bathroom door. Rooms never cleaned during the visit. Employees just sat on phone watching TikTok"

"Rooms are extremely outdated/stained/gross, fixtures are falling off the walls, the elevator sounds like it is going to fall off the cables, the breakfast bar area was filthy, the patio was dirty and run down, customer service was completely incompetent, and lied to our faces about fixing a billing error - which we are still fighting to get refunded. The line of guests at the front desk every morning also complaining speaks for itself. I don't know what happened over the last year, but this...

"This was hands down the best experience! First the second we walked in we were greeted with a huge smile. The front desk lady was so kind and helpful. The room was just as amazing. Pretty small but everything you needed was in there. Check in and out was so easy and fast. Will definitely be going back."