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Nhận xét về Aris Grand-Place Hotel

3 out of 5
Aris Grand-Place Hotel
Rue du Marché aux Herbes 78-80, Brussels

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 343/681 nhận xét" "
Đánh giá 8 - Tốt. 246/681 nhận xét" "
Đánh giá 6 - Được. 55/681 nhận xét" "
Đánh giá 4 - Kém. 17/681 nhận xét" "
Đánh giá 2 - Tồi. 20/681 nhận xét" "

8,8/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Ursula, Rosbach

Đi theo nhóm
Không thích: Sạch sẽ
Lage gut, da sehr zentral, d.h. Nahe dem Gare Centrale und dem Grand Place mit vielen Lokalitäten ringsherum, daher aber natürlich auch nachts recht laut. Zimmer und Bad waren ebenfalls gut hinsichtlich Einrichtung und Sauberkeit, leider habe ich nicht das bekommen, was ich wollte, nämlich mit 2 Einzelbetten. Das Frühstück in dem angeschlossenen Cafe lässt allerdings extrem zu wünschen übrig und das in jeder Hinsicht: Angebot/Auswahl SEHR spärlich (schlechteste seit langem), Service sehr unaufmerksam, Tische wurden nicht abgeräumt und gewischt, mussten wir letztendlich selber machen, und vor allem, und das war das schlimmste, waren die Besteckteile, (wenn denn mal ausreichend da waren, oft fehlten Messer, Gläser oder andere Teile), wie auch das Geschirr nicht sauber, so dass man einen Widerwillen hatte, damit zu essen bzw daraus zu trinken. Das hat uns überhaupt nicht gefallen
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

James

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Property was great. Can be easy to miss as taxis can’t get to the property and you have to walk but the hotel is more a backdrop from the wonderful coffee shop in front of it.
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Sandeep

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice rooms and great location being in the heart of grand place. Nice cafe too right next door
Lưu trú 2 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 24/05/2024
Dear Sandeep,Thank you for staying at the Hotel Aris Grand Place and for taking the time to give us your feedback. We are thrilled that you especially appreciated our central location in the historic heart of the city, a stone's throw from the Grand Place.We are delighted that you appreciated the excellent service provided by our staff, we will be sure to pass on your compliments to our team, as your satisfaction is their best reward.We are glad that you like our lovely rooms and or Café.We look forward to seeing you soon.Yours sincerely,

10/10 - Xuất sắc

Michaël

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Avantage VIP non reçu !!
Lưu trú 2 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 23/05/2024
Cher Michael,Nous vous remercions pour votre séjour à l'Aris Grand Place et pour votre commentaire.Normalement, en tant que client VIP, nous avons vérifié que vous auriez dû recevoir une boisson gratuite par personne pour deux personnes (une fois par séjour) et vous avez été surclassé dans une chambre Superior Queen.Si vous rencontrez des problèmes pendant votre séjour, n'hésitez pas à nous contacter. Nous serons en mesure de répondre à toutes vos demandes ou préoccupations.Nous espérons vous revoir lors de votre prochaine visite à Bruxelles.Nous vous prions d'agréer, Monsieur, l'expression de nos salutations distinguées.

10/10 - Xuất sắc

Beryl

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property is located near the grand place, very convenient, many choices for food and shopping. Most famous places you need to visit are all walkable. Bus, metro and train stations are also nearby, so it's very easy to travel around from this hotel. Highly recommend.
Lưu trú 4 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 23/05/2024
Dear Beryl,Thank you for choosing to stay at Alma Grand Place and for sharing your wonderful experience with us. We are thrilled to hear that our central location near the Grand Place, surrounded by numerous dining and shopping options, made your stay convenient and enjoyable. It's fantastic to know that you found most famous attractions within walking distance and that the proximity to bus, metro, and train stations facilitated your travels.Your recommendation means a lot to us, and we truly appreciate your perfect rating. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,

10/10 - Xuất sắc

Kenneth, London

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We have been staying at the Grand Aris Hotel in Brussels annually for 10 years. Apart from 3 years due to the Covid pandemic. Walking through the doors we were immediately recognised by the check in-staff, even though it had been 3 years since they had seen us. The hotel has been undergoing renovations to the rooms and the former main lobby is now a very busy cafe/coffee house. Ideally located to the Central Railway Station and in the next street to the Grand Palace Square in the heart of the city centre. I Would highly reccomend a stay at this hotel
Lưu trú 5 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 22/05/2024
Dear Kenneth,Thank you for staying at Aris Grand Place and for taking the time to leave a review. We deeply appreciate your continued loyalty over the years.We are thrilled to hear that you enjoy our central location in the historic heart of the city, just a stone's throw from the Grand Place and Central Station, as well as close to historic sites, restaurants, cafes, and more. Your kind words about our excellent service mean a lot to us, and we will be sure to pass on your compliments to our team.We're also glad you appreciated our renovated rooms and the new Lloyd café. We continually strive to meet our guests' needs through ongoing renovations and improvements. Your satisfaction is our greatest reward.We look forward to welcoming you back to Brussels soon.Best regards,

10/10 - Xuất sắc

Elizabeth Louise, Etobicoke

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
About a 7 minute walk from Brussels Central. Very convenient to get to from the airport/for day trips. Location was minutes walk from GrandPlaza and many of the primary sites. Very walkable.
Lưu trú 4 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 22/05/2024
Dear Elizabeth,Thank you for choosing Aris Grand Place and for sharing your review. We're thrilled to hear you enjoyed our central location in the historic heart of the city, just steps away from the Grand Place, Central Station, restaurants, and many popular attractions. We're glad you found our location convenient and walkable, making it easy to reach the airport.We look forward to welcoming you back to Brussels soon!Warm regards,

10/10 - Xuất sắc

Raul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel Excelente, buena calidad y el servicio extraordinario
Lưu trú 2 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 20/05/2024
Dear Raul,Thank you for staying at the Hotel Aris Grand Place and for taking the time to leave a review. We are pleased that you found our hotel excellent and of good quality.We are delighted that you appreciated the excellent service provided by our staff, we will pass on your compliments to our team, as your satisfaction is your best reward.We look forward to seeing you soon.Best regards,

10/10 - Xuất sắc

JoAnn, San Francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful!
Lưu trú 3 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 20/05/2024
Dear JoAnn,Thank you for your stay at the Hotel Aris Grand Place and for taking the time to leave an excellent review. We are delighted that you found your stay wonderful. We look forward to welcoming you back on your next visit.Warm regards,

10/10 - Xuất sắc

Maria Laura

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful
Lưu trú 3 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 20/05/2024
Dear Maria Laura,Thank you for staying at the Hotel Aris Grand Place and for taking the time to leave a review. We are delighted that you enjoyed your stay with us and found it wonderful.We look forward to welcoming you back on your next visit.Best regards,

10/10 - Xuất sắc

Paula

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Centrally located to everything
Lưu trú 2 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 20/05/2024
Dear Paula,Thank you for your stay at the Hotel Aris Grand Place and for taking the time to leave a review. We are delighted that you particularly appreciated our central location in the historic heart of the city, just a few steps from the Grand Place and so many popular attractions. We hope to see you again very soon. Yours sincerely,

10/10 - Xuất sắc

Bryar

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved the location, walkable to everything we wanted to do. Was very very clean and safe. Although we didn’t utilize this they also let you store your bags in lockers which I thought was great if you are a backpacker or have large luggage you don’t want to bring around when touring the city!
Lưu trú 1 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 20/05/2024
Dear Bryar,Thank you for your stay at the Hotel Aris Grand Place and for taking the time to leave a review. We are delighted that you particularly appreciated our central location in the historic heart of the city, a stone's throw from the Grand Place, close to historic sites, restaurants, cafés and much more.We are very pleased that you found our hotel clean and safe and that you appreciated having lockers to store bags, which is very useful, especially for those traveling with larger luggageBest regards,

6/10 - Được

Ching-Ching

The front desk staff were extremely helpful. The location of the hotel is superb! While we stayed there, the AC didn’t work and our room was very warm. One of the two elevator was out of order and we needed to use only one elevator with others, which is okay. But in two days the elevator didn’t work again and I got stuck in the elevator for one minute. The breakfast was fine with extra charges.
Lưu trú 2 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 17/05/2024
Dear Ching-Ching,Thank you for staying at the Hotel Aris Grand Place and for taking the time to leave us your feedback. We are delighted that you especially appreciated our central location in the historic heart of the city, a stone's throw from the Grand Place.We are pleased that you appreciated the excellent service provided by our staff, we will be sure to pass on your compliments to our team, as your satisfaction is their best reward.Regarding breakfast, there is an option for breakfast to be included in the reservation for which no extra charge would be paid.We apologize for the inconvenience caused by the air conditioning in the room and the elevator. We have already informed our technicians to resolve this situation.The well-being of our guests is our priority and we will always do our best to make your stay memorable. We look forward to hearing from you again soon.Best regards,

10/10 - Xuất sắc

Paul

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location near to Grand Place and Delirium Village. I enjoyed staying there and would highly recommend as a hotel base if not planning on spending much time there. It’s clean, convenient and comfy.
Lưu trú 3 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 14/05/2024
Dear Paul,Thank you for staying at Aris Grand Place and for taking the time to leave such a wonderful review. We are delighted that you particularly appreciated our location in the historic city centre, close to various popular attractions such as Grand Place and Delirium Village.We are glad to hear that you enjoyed a clean, convenient and comfortable stay with us.We look forward to welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

Stephanie, Guatemala

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Un hotel que está muy bien ubicado, tranquila la zona, muy limpio y la habitación estaba impecable!
Lưu trú 1 đêm vào Tháng 5, 2024
Verania - Communication trả lời vào 10/05/2024
Dear Stephanie,Thank you for staying at the Aris Grand Place Hotel and for taking the time to leave a positive review. We are delighted that you particularly appreciated our central and calm location in the historic heart of the city, just a stone's throw from the Grand Place. We are very pleased that our clean rooms met your expectations. Your satisfaction is our top priority.We look forward to seeing you again on your next visit to Brussels.Yours sincerely,

8/10 - Tốt

lynette

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great location very walkable lots of dining options hotel itself good
Lưu trú 1 đêm vào Tháng 3, 2024
Verania - Communication trả lời vào 10/05/2024
Dear Lynette,Thank you for staying at the Aris Grand Place Hotel and for taking the time to leave a review. We are delighted that you particularly appreciated our central location in the historic heart of the city, just a stone's throw from the Grand Place and near very popular attractions.We are glad that you enjoyed our wide range of dining options.We look forward to seeing you again soon.Yours sincerely,

10/10 - Xuất sắc

Edna Daniela

Lưu trú 2 đêm vào Tháng 3, 2024

8/10 - Tốt

??

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
グランプラスも近く、立地がよかったです!
Lưu trú 2 đêm vào Tháng 5, 2024
Ewa trả lời vào 04/05/2024
Dear Guest,First of all we thank you for choosing Aris Grand Place Hotel.We deply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us especially the location.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

Greg Val

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The area was the best. Very close to the train station, the Grand Place and to all the best dining spots. Our room was big. The shower was clean and updated. Everything was great. Highly recommended.
Lưu trú 2 đêm vào Tháng 4, 2024
Verania - Communication trả lời vào 03/05/2024
Dear Greg,Thank you for choosing the Aris Grand Place hotel for your stay. Thank you for giving us such a good review. We appreciate that you liked our location and the cleanliness of our room. We look forward to welcoming you back soon.Yours faithfully,

10/10 - Xuất sắc

Sara Imelda

Đi cùng bạn đồng hành
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
No me gustó que el lobby fuera café, siempre al entrar había mucha gente
Lưu trú 3 đêm vào Tháng 4, 2024
Verania - Communication trả lời vào 03/05/2024
Dear Sara,Thank you for staying at the Aris Grand Place Hotel and for taking the time to leave a very good review.We understand your concerns about the crowds in the lobby and apologise if this caused any disruption to your arrival or departure.We hope to see you again very soon!All the best,

10/10 - Xuất sắc

Justin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff, helpful, and really friendly. Location is perfect, could not be better. Showers are clean, could use a little more water pressure but that’s just me. Best part was the bed, probably ranked in my top 3 for hotel beds. After a long day you melt into it.
Lưu trú 2 đêm vào Tháng 4, 2024
Ewa trả lời vào 30/04/2024
Dear Justin,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the opportunity to welcome you onca again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

Camila

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location! Friendly staff!
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 30/04/2024
Dear Camila,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our central location and that our staff helped to make your stay enjoyable. Your satisfaction is our top priority, and we are pleased that you found our team friendly and helpful.We look forward to welcoming you back on your next visit to Brussels. Yours sincerely,

6/10 - Được

urs

Lưu trú 2 đêm vào Tháng 4, 2024
Verania - Communication trả lời vào 22/05/2024
Dear Guest,Thank you for staying at the Hotel Aris Grand Place and for taking the time to leave a feedback. If you have any comments or suggestions on how we can further improve our service, please do not hesitate to share them with us. We look forward to welcoming you back on your next visit.Best regards,

8/10 - Tốt

James, Silver Spring

Lưu trú 3 đêm vào Tháng 4, 2024
Verania - Communication trả lời vào 17/05/2024
Dear James,Thank you for staying at Aris Grand Place and for taking the time to leave an excellent rating. We are delighted that you enjoyed your stay with us. If you have any comments or suggestions on how we can further improve our service, please do not hesitate to share them with us. We look forward to welcoming you back on your next visit.Yours faithfully,

10/10 - Xuất sắc

Taylor

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super helpful front desk staff. Thank you for all your help!
Lưu trú 2 đêm vào Tháng 4, 2024
Marc * reception trả lời vào 24/04/2024
Good evening, Thank you very much for choosing our Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us and wee hope to have the opportunity to welcome you once again in our Establishment.Regards,,

10/10 - Xuất sắc

Gamalier

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy céntrico
Lưu trú 1 đêm vào Tháng 4, 2024
Verania - Communication trả lời vào 06/05/2024
Dear Gamalier, Thank you for staying at the Aris Grand Place Hotel and for taking the time to leave a review. We are delighted that you particularly appreciated our central location in the historic heart of the city, a stone's throw from the Grand Place. We hope to see you again very soon.Best regards,

10/10 - Xuất sắc

JACINTO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 24/04/2024
Dear Jacinto,Thank you so much for your review! We are delighted that you enjoyed your stay with us. If you have any additional comments or suggestions on how we can further improve our service, please do not hesitate to share them with us. We look forward to welcoming you back on your next visit.Yours faithfully,

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location was great
Lưu trú 3 đêm vào Tháng 4, 2024
Ewa trả lời vào 22/04/2024
Dera David,Once again we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're galad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.With warm regards,EwaReception desk

8/10 - Tốt

Luigi, Ptévost

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
excellent emplacement et confort
Lưu trú 2 đêm vào Tháng 4, 2024
Ewa trả lời vào 20/04/2024
Dear Luigi,First of all we thnak you for choosing Aris Grand Pleace Hotel.We deeply appreciate your feedback and thank you for it.We 're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

tongjit

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to grand place and centraal station.
Lưu trú 4 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 17/04/2024
Dear Tongjit,Thank you very much for taking the time to share your experience with us. We are delighted to hear that our central location helped to make your stay enjoyable and convenient.Indeed, the location of our hotel is one of our strong points, offering our guests easy access to the city's main attractions, such as Grand Place and Central Station. We are delighted that this has met your expectations and made it easier for you to get around during your stay in Brussels.We look forward to welcoming you back on your next visit to our beautiful city.Yours faithfully,

10/10 - Xuất sắc

Diego Martins

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 16/04/2024
Dear Diego,Thank you very much for your perfect 5/5 rating! It is an honour for us to know that your stay with us was so satisfactory.Your satisfaction is our greatest reward and we are delighted that you enjoyed your stay with us. We always strive to provide exceptional service and are pleased that this has been reflected in your review.We look forward to welcoming you back on your next visit. Once again, thank you for your review and we look forward to welcoming you back soon!Best regards,

10/10 - Xuất sắc

Alex, Dubai

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
From the excellent handy location, the comfy small room with Rituals amenities to the friendly reception staff, everything was perfect during the short stay😁
Lưu trú 1 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 16/04/2024
Dear Alex,Thank you so much for choosing our hotel for your recent stay in Brussels and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and our excellent convenient location, comfortable room with Rituals amenities, helped to make your experience perfect.Your satisfaction is our top priority, and we are pleased that our reception team were friendly and attentive throughout your stay.We look forward to welcoming you back on your next visit to Brussels. Yours sincerely,

10/10 - Xuất sắc

Wing Kin

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 11/04/2024
Dear Wing,Thank you very much for your positive feedback. Your satisfaction is our top priority, and we are delighted that your experience was a very good one. We look forward to welcoming you back on your next visit.Best regards,

10/10 - Xuất sắc

Dave

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff on reception, fantstic room hreat location
Lưu trú 1 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 09/04/2024
Dear Dave,Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our staff at reception and that you enjoyed your room and our great location.Providing exceptional service and ensuring our guests have a wonderful stay is our top priority, and we are delighted that we could meet your expectations. Your feedback motivates us to continue delivering excellent service to all our guests.We hope to have the pleasure of welcoming you back on your next visit to Brussels. Warm regards,

8/10 - Tốt

Bilal

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location and hospitality were great.
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 09/04/2024
Dear Bilal,Thank you for sharing your feedback with us after your stay at Aris Grand-Place hotel. We are thrilled to hear that you enjoyed our location and hospitality during your stay.Providing a great location and excellent hospitality is something we take pride in, and we are delighted that we could contribute to making your stay memorable.We hope to have the pleasure of welcoming you back on your next visit to Brussels. Warm regards,

8/10 - Tốt

Shahida

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was super friendly; Edwarth was great and very accommodative. Hotel was easily accessible (only 8 - 10 minutes walk from the train station), clean, and in a busy tourist district. Room, however, was small. Breakfast area was tiny with very limited options. Will happily recommend.
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 09/04/2024
Dear Shahida,Thank you for sharing your experience with us following your stay at the Aris Grand-Place Hotel. We are delighted to hear that you found our staff friendly, especially Eduardo. We will pass on your kind words to our entire team.We are also pleased that you appreciated the cleanliness of our hotel and its location in a lively tourist area, as well as its proximity to the train station. However, we regret that you were not entirely satisfied with the size of the room and that the breakfast area did not meet your expectations in terms of the options available.Your feedback is valuable to us and will help us identify areas where we can improve. We will take your feedback into account to improve our offering and provide a better experience for our guests in the future.We thank you for your recommendation and look forward to welcoming you back on your next visit. Yours faithfully,

8/10 - Tốt

Joan Budesca

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Muy recomendable
Lưu trú 3 đêm vào Tháng 4, 2024
Ewa trả lời vào 06/04/2024
Dear Joan,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the oportunity to welcome you once again in our Establishment.Warm regardsEwaReception desk

8/10 - Tốt

Ana Lucia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Buen hotel en una muy buena ubicación. La habitación es bastante sencilla, básica. En el baño no hay lugar donde poner nada. Fuera de eso todo muy bien. Staff muy amable. Restaurante del hotel muy rico.
Lưu trú 2 đêm vào Tháng 3, 2024
Ewa trả lời vào 06/04/2024
Dear Ana,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedbback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establisment.As usual we remain at your diaposal for any question.Best regards,EwaReception desk

10/10 - Xuất sắc

Zoila

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was cordial and attentive to our needs.
Lưu trú 2 đêm vào Tháng 4, 2024
Fabiola - Communication trả lời vào 04/04/2024
Dear Zoila,Thank you very much for choosing our hotel for your stay and for sharing your experience with us. We are delighted to read that our staff met your expectations by being friendly and attentive to your needs.Customer satisfaction is our top priority, and we are pleased that our team helped to make your stay pleasant and comfortable. We will pass on your kind words to all our staff to motivate them to maintain their high level of service.We look forward to welcoming you back on your next visit.Once again, thank you for choosing our hotel, and we look forward to seeing you again soon.Yours sincerely,

8/10 - Tốt

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ice Hotel with excellent central location
Lưu trú 3 đêm vào Tháng 3, 2024
Fabiola - Communication trả lời vào 03/04/2024
Dear Michael,Thank you very much for choosing our hotel for your stay in Brussels. We are delighted to hear that you enjoyed our excellent central location.We pride ourselves on offering our guests a privileged location that allows them to take full advantage of the city's attractions and amenities. We are pleased that this has helped to make your stay enjoyable and convenient.We look forward to welcoming you back on your next visit to the Belgian capital. We look forward to seeing you soon!All the best,

10/10 - Xuất sắc

Sydney

Lưu trú 3 đêm vào Tháng 3, 2024
Ewa trả lời vào 22/04/2024
Dear Sydney,Once again we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're galad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.With warm regards,EwaReception desk

8/10 - Tốt

Rise

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 3, 2024
Fabiola - Communication trả lời vào 02/04/2024
Dear Rise,Thank you for taking the time to review your recent stay with us. We are delighted that your overall experience was positive, although we are aware that there is always room for improvement.If you have any suggestions on how we can improve our services to achieve a 5/5 satisfaction rating for your next visit, please let us know. Your feedback is extremely valuable to us and helps us to provide an even better experience for our customers.We look forward to welcoming you back soon and to providing you with a completely satisfactory experience during your next stay with us.Yours sincerely,

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Ewa trả lời vào 20/04/2024
Dear John,First of all we thnak you for choosing Aris Grand Pleace Hotel.We deeply appreciate your feedback and thank you for it.We 're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

Wendolyn

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were amazing it’s so close to The Grand palace the area around a lot things to see and to do 🙂. Jonathan help us and it was super nice and helpful.
Lưu trú 1 đêm vào Tháng 3, 2024
Ewa trả lời vào 19/03/2024
Dear Wendolyn,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

Melanie Theresia

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wir hatten mit Frühstück gebucht und waren begeistert. Jedoch zusätzlich 15€ finde ich es nicht wert. Das Zimmer war modern und wie auf den Bildern, sauber und entsprach genau den Erwartungen. Das Personal auch immer bemüht. Wir würden es definitiv wieder weiterempfehlen!
Lưu trú 3 đêm vào Tháng 3, 2024
Fabiola - Communication trả lời vào 19/03/2024
Dear Melanie,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that our modern and clean room met your expectations.We are grateful for your recommendation and look forward to welcoming you back on your next visit to our establishment.Yours faithfully,

10/10 - Xuất sắc

Patricia, Broomfield

Lưu trú 1 đêm vào Tháng 3, 2024
Ewa trả lời vào 08/04/2024
Dear Patricia,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - Xuất sắc

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location is excellent, but what really made the difference was the helpfulness of the staff, would definitely stay here again
Lưu trú 1 đêm vào Tháng 3, 2024
Fabiola - Communication trả lời vào 19/03/2024
Dear Paul,Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location.In addition, we are delighted that our staff were able to make a difference by being helpful and attentive during your stay. Customer satisfaction is our number one priority, and we are delighted that our team helped to make your experience so positive.We look forward to welcoming you back on your next visit to our establishment.Yours sincerely,

10/10 - Xuất sắc

Kazuki

Lưu trú 1 đêm vào Tháng 3, 2024
Virginia-Front office trả lời vào 01/04/2024
Dear Kazuki,Thank you very much for taking the time to leave us your feedback.We are pleased to know that your experience at our hotel was up to your expectations. Our team is constantly working to improve every guest's experience.We look forward to seeing you in the near future.Kind regards,

10/10 - Xuất sắc

Patricia, Broomfield

Lưu trú 1 đêm vào Tháng 3, 2024
Virginia-Front office trả lời vào 01/04/2024
Dear Patricia,We would like to thank you for taking the time to give us your impression after your stay with us.We are glad We are pleased to see that you had a pleasant stay. It is our priority that our guests have a positive experience and that is what we work for every day.We look forward to welcoming you back in the near future.Best regards

8/10 - Tốt

Suman

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel and staff friendly! Very close to centre and great food options close by
Lưu trú 1 đêm vào Tháng 1, 2024
Fabiola - Communication trả lời vào 12/03/2024
Dear Suman,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our hotel pleasant and our staff friendly.We are also pleased that our location close to the centre was convenient for you and that you were able to enjoy the excellent dining options nearby.We look forward to welcoming you back on your next visit to Brussels.All the best,