Dear customer, Thank you for your feedback. We are sorry to read that your stay was not as expected. We consider your remarks. We are sorry for your cleaning issue and we will inform our cleaning team but please note that the hotel is cleaned each morning by our cleaning staff. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

Chère Hasnaa,Merci pour l'excellente évaluation ainsi que le bon commentaire concernant votre séjour.Nous esperons vous revoir très bientôt!

Dear Carlos, Thank you for your feedback. We are sorry to read that your stay was not as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

Dear James, Thank you for your feedback. We are happy to read that your stay was as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

Dear Nathan, Thank you for your feedback. We are happy to read that your stay was as expected. We consider your remarks. Hope you enjoyed Brussels and made some nice visits. Kind regards, Safestay Brussels Grand Place

Chèr Client Merci pour votre retour. Pourriez-vous nous donner plus de détails au sujet du remboursement que vous demander ? Cordialement

Dear Guest Thank you for your nice feedback, we hope you enjoyed the hostel and our nice city. Don't hesitate to come back to us if you want to give us more details. Kind regards

Dear Guest Thank you for your feedback. We are sorry that you have to wait a long time for check-in. Probably due to many check-in at the same time. We hope this did not affect your entire stay and you enjoyed the city. Kind regards

Dear Guest Thank you for your feedback, we hope you enjoyed the city as well and the checkin time did not affect your entire stay. With kind regards

Dear Guest Thank you for your feedback. Hope you enjoyed your stay. Kind regards

Dear Guest Thank you for your feedback - PLease note that we don't change the sheet every day in dorms. We are sorry for the water problem, note that we did not hear anything about that. We will have a look in your room Kind regards

Dear Guest Thank you for your feedback, we are very sorry for this incident. We have tried to help you but we can't accuse others dormates. The fact that you have re-booked 2 more nights after this incident means that our place is not unsafe, we thank you for your trust. Kind regards

Dear Guest, Thank you for your feedback, as we take your remarks in consideration, we need to have more infos. Please note also that we clean the bed every day ( vaccum, bathroom, etc,.). Hope to ear from you soon. Kind regards

Dear Guest Thank you for your feedback. Could you please give us more infos about receptionist ? We need to understand what happened. Please note that rooms are cleaned every day, expect the stayover beds. We hope to ear from you soon and understand the situation.

Dear Guest Thank you for your feedback-please note that we are fixing the locks at this moment. We hope you enjoyed the rest of your stay and the city aswell. Kind regards

Dear Guest We are sorry about this inconvenience. Hopefully, this does not happen always. We can't verify the baggage of our guests if they are inside the bathroom. My colleague explain to me that he did his best to help you, giving you some info about what can be done and he told me that he was almost to pay you for the taxi to reach the airport. With kind regards

Dear Guest We hope you enjoyed your stay and our nice city. With kind regards

Bonjour Nous espérons que votre séjour s'est bien passé. N'hésitez pas à revenir vers nous en cas de besoin. Cordialement

Dear Guest Thank you for your nice feedback, we will be glad to welcome you again in the future. All the best

Dear Guest Thank you for your feedback. We were happy to welcome you in our nice city. Kind regards

Chèr client Merci pour votre retour, nous sommes content que tout se soit bien passé. En vous souhaitant une excellente année 2022. Cordialement

Dear Guest Thank you for your feedback, we will welcome again with a great pleasure. Kind regards

Dear Guest Thank you for your feedback, we hope to see you again in the future. With kind regards

Dear Guest Thank you for your feedback, we are still waiting that the situation end to welcome guest in a buffet breakfast instead of take away. With kind regards

Chèr client Merci pour votre retour, les lits et chambres sont mentionnées de manière précise sur tout les sites. Vu l'état d'urgence de la réservation, peut-être que vous n'avez pas fait attention. Content que la literie était bonne, en vous souhaitant le meilleur. Cordialement

Dear Guest Thank you for your feedback, we are happy that your stay was as expected. With kind regards

Dear Guest Thank you for your feedback, the building is old but as you can see inside is clean and confortable. Hope to welcome you again with a great pleasure. Kind regards

Dear Guest Sorry that your stay was not as expected. Please note that covid situation does not helep for commun area or buffet breakfast. We hope to see in better conditions soon. With kind regards

Dear Guest Thank you for your feedback, we are sorry about light problem, we will check what happened. Wishing you all the best for 2022. With kind regards

Hello We thank you for your nice feedback. We hope to see you next time with a great pleasure. Thank you !

Hello, Thank you for your stay in our Hotel, we appreciate your feedback. Best regards

Chèr Client Merci pour votre note, nous espérons que tout s'est bien passé durant votre séjour. Cordialement

Bonjour Merci pour votre retour; en espérant que votre séjour, en ce qui concerne le reste s'est bien passé. Bien à vous

Bonjour Merci pour votre retour sur le personnel. En ce qui concerne les chambres et ventilations, nous aérons via les fenêtres. En espérant vous revoir bientôt. Cordialement

Dear Guest Thank you for your feedback, we hope your stay was as expected. Best regards

Dear Guest Thank you for your feedback, we clean the bathroom every day, sure if other guest forget that they are not alone.. Sorry for that. We take your remark in consideration regarding the 5th bed without curtain. Best regards

Bonjour Merci pour votre retour et vos commentaires positifs, Dommage pour les restaurateurs qui souvent sont peu scrupuleux.. N'hésitez pas une prochaine fois à nous demander conseil pour de bon restos. Cordialement

Dear Guest We thank you for your feedback but note that this is not our hostel :) Thanks

Dear Guest Thank you for your feedback - we hope you enjoyed your stay. Best regards

Bonjour Youssef, Merci pour votre séjour au sein de notre établissement, espérant vous avez passé des moments à Bruxelles, au plaisir de vous revoir. Bien à vous.

Hello, Thank you for your stay in our Hotel, we appreciate your feedback. Best regards

Hello Guest; Many thanks for your stay in our Hotel and for your feedback. we appreciate it. Best regards