Khách sạn Bukit Ayun

"Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

"The staffs were very friendly and helpful"

"The hotel is a bit more dated than I expected, but the staff provide good service. The breakfast is fairly average."

"Good"

"Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone...

"This is my second at this property.The room and facilities are modern and relatively new and well kept. However, the staff needs to be better trained. On the last day of our stay (our rooms had late checkout), we went back to the rooms to prepare for checkout, but we were locked out of the room. We went down to reception and the staff said she fixed the issue, so we went back up again only to find the keys still didn't work. So we went to reception again and was told it was fixed for the 2nd...

"Staff were extremely helpful."

"Good place to stay"

"Beautiful resort with plenty of amenities and areas to unwind. Staff were attentive and helpful."

"Excellent location . Helpful and friendly staff ."

"The pool is nice the signs to go to the gym are poor there is a shanty rundown former spa area that needs to be sealed off The bathrooms have unexpected ridges tripping hazard Breakfast area is chaotic"

"Location is amazing"

"Very old facility, not friendly staff, very load motor cycle noise in the evening. Definitely not a proper four star hotel."

"Excelente hotel. Quarto super espaçoso com cozinha, closed e um banheiro enorme. O café da manhã maravilhoso. Equipe super atenciosa."

"Very spacious and clean hotel. Interior are new. Strategic location. Buffet breakfast is also good"

"Excellent stay for 3 nights.. good amenities and clean."