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"Cleanliness"

"地方大但清洁程度不足，水上乐园小朋友十分喜欢，家庭乐"

"Everybody was amazing. One of the best stay ever. I came in with my kids and wife and felt at home. Truly exceptional staff."

"Everything is very good"

"The rooms were large and comfortable. The hotel is a few minutes walk from the main attractions in Malacca."

"During my recent four-night stay. The Wi-Fi was consistently unreliable, and despite my reports, the issue was never addressed. I was further inconvenienced by an unannounced policy of changing credentials every Sunday, requiring a front desk visit to reconnect. Most critically, my account was prematurely deactivated on my third night. During this time, I could not contact staff because my in-room phone was non-functional. Additionally, my room keys frequently failed to work."

"I booked a suite room, but unfortunately the experience was very disappointing. The room was dusty and did not appear to have been cleaned properly. There were no towels or tissues provided in the room, and I had to contact housekeeping to request them. The pillows also had an unpleasant smell. At around 12:00 AM, the room experienced a power trip. After I called the front desk, an electrician was sent to the room. However, the issue was not fully resolved. One of the lights could not be...