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"Excellent location, great pool and facilities. But they need management overhaul. The staff is alright, they seem overworked and lacked resourced. For such a big hotel with 150 villas spread over 20+ acres they had just 2 buggies for handling luggage. If this was a Asian resort they would have 10 buggies riding at every whims. The restaurant has some great servers and food is good. But there are no seats unless you book prior. For a resort which is a 8-10km away from nearest town you need to...

"Try to get there before 3pm so at least u get some form of orientation and any necessary changes to the room if need be. We checked in after 3pm so we were kinda helpless. The floor to the room was sandy, a towel was stained, there were no instructions to wifi or just simple orientation card was missing. Also we booked the one room apt, so it was meant for 4 pax but we didn't need the sofa to be a bed but it was made to be a bed and we couldn't use the sofa for all 3 nights that we...

"The room was a bit dated and likely due for a make-over, but everything was well-maintained and spotless. Everything you needed was available. Staff was great - Fiona is a gem. I would be very happy to visit again."

"Beautiful Chalet in the forest. Clean and spacy. Only negative, poor noise insulation between the two apartments in the chalet"

"The pod was absolutely gorgeous and the views were stunning!"

"We had a great stay at Smiths Beach Resort everything was amazing"

"Was not alot to offer and it was very open on balancy where spa is so couldnt go naked but very comfy bed and friendly receptionist. Spa was very high priced "

"The room could have done with a bit more attention to detail o ly one bed was made we had to come home from a wedding and make a bed at the cost we paid I would have expected the beds to be made up,also went hang my clothes and cobwebs inside wardrobe and we would not have sat on the lounge as it was pretty stained.apart from that it was a lovely area the staff at front desk were very nice it was a good little unit but could definately be improved.Id suggest removable covers on lounge so it can...