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Nhận xét về The Coffee City - Healing & Retreats

4.5 out of 5
The Coffee City - Healing & Retreats
37-40 Đường Arabica 2, P.Tân Lợi, Buôn Ma Thuột, Tỉnh Đắk Lắk

Nhận xét

4,0
Đánh giá 10 - Xuất sắc. 0/1 nhận xét" "
Đánh giá 8 - Tốt. 0/1 nhận xét" "
Đánh giá 6 - Được. 0/1 nhận xét" "
Đánh giá 4 - Kém. 1/1 nhận xét" "
Đánh giá 2 - Tồi. 0/1 nhận xét" "

Nhận xét

4/10 - Kém

Thinh

Disappointing non stay
First, it was hard to find the check in location. When we got to place, it was an apartment shared by multiple customers. When I stepped in the apartment, got screamed by a dude in the kitchen telling me to take off my shoes. The receptionist who accompanied us to the property tried to resolve the situation by going back to the office to figure out something. It was already a long day in car so we didn't want to deal with this, so we drove to the Elephant Hotel next door for a fast checkin and good night sleep.
Lưu trú 1 đêm vào Tháng 10, 2023
Nelson trả lời vào 04/11/2023
Dear Mr. Thinh,We are deeply apologizing for your bad experience. After the investigation of your issue, we are pleased to confirm that the receptionist did the process for your room change however our communication is not really clearly that might make you feel bad and leaved. Your review is important to us for the service improvement, and we have processed the room charge refund to Expedia and hope you can consider removing your review.Thank you very much.NelsonE-Commerce Manager