Coast Hotels, Burbank, Los Angeles

"Easy check in, friendly staff, free parking, 2 free complimentary waters, luggage cart readily available, room was clean and already cool, walk in closet with in-room safe, big bathroom with ceiling rainshower, bathrobes for use, toilet paper fan design for special effect, decent size fridge, daughter and I both slept great, room was quiet, FREE shuttle TO AND FROM Universal on the hour and friendly engaging drivers *who even turned back for me once when I forgot my wallet! Called down for food...

"Liked the free parking, shuttle to Universal Studios, restaurant available on sister hotel property, heated swimming pool and friendly staff. The staff went above and beyond when my husband left his cell phone in the room and was delivered to the airport within an hour. There was nothing that we disliked. "