Search Cottages in Burlington

"Found roaches in the room. Reported to the front desk and they were going to spray, but never showed up. Sheets were stained, and had to be removed. No shampoo in dispenser. Air conditioner was very noisy. Neighbors were loud until 4 a.m."

"Horrible experience. Normal things missing from the room that you expect, staff smoking outside my window resulting in the smell of smoke coming into my room, very loud. No drinks in the vending machine. Ice machine broken, random long hairs under my sheets.. won’t return. "

"Room smelled nice, very clean. Comfort was definitely no issue. Would stay here again."

"We have stayed at this hotel many times in the past. This time, the room had a terrible smell- part musty and part something else. We could not adjust the temperature, so the room was constantly hot and stuffy. Shower / tub leaked. I guess I just expected better for $250+ per night!!!! "

"I was only there for a quick over the night stay, the room was nice and the staff I dealt with were helpful"

"The pool was out of order. The room didn’t have garbage bags in the cans but rooms were clean, bed was comfy and staff was very nice. Breakfast was good and there was an assortment of food to choose from. "

"Very clean. Breakfast was great. Staff was super nice. "

"The hotel says in the description that valet is available for $10. The first night we were informed we could self park due to short staffing and the second night they said they don’t have valet it’s $10 to self park. So not only are they still advertising valet parking but they’re charging the same for you to South Park that they were charging for valet. The facility seems to be getting worse each visit. The showers have grime and what looks to be mold or mildew in several spots. The evening staff on the first night was not friendly and even made a comment about people using third parties to book. The night staff the second night insisted the room they gave us had a couch which I paid for and it took me telling him my husband was in the room now for him to believe me and when shown a picture of the accent chair he suggested maybe it was a sofa chair. We were moved rooms. The water pressure dropped in the middle of the shower. We have stayed here numerous times in the past and it seems the place continues to go down hill. It’s very disappointing."

"Fully equipped kitchen. Very kind and accommodating staff. Delicious REAL breakfast with options. "