Khách sạn Burstow

"Fantastic hotel booked before early flight the next day, and was a great way to start the holiday"

"Ideal overnight stay in the airport."

"good stay"

"The air conditioning wasn’t very good. The room was still very warm. No fridge/cooler in room for snacks but it’s not intended for more than a night I assume. Breakfast was delicious. The worst of all was the elevators. One wasn’t going to a few of the floors so we would try to push the other elevator button to go up so ours would open to go down to our floor, but the elevator wouldn’t move. After six tries, it was getting frustrating. It wasn’t until someone came to go up in the second elevator...

"Just hate was needed to make my journey perfect 👌"

"We’re so glad we decided to stay here instead of some chain hotel! It had so much character & charm. Our room was large & very comfortable. The bathroom was also large & beautiful. Breakfast was delicious. The grounds could use a little TLC (my husband was a landscaper 😉) but they were beautiful nonetheless. There was a wonderful Pub within walking distance where the food & atmosphere was wonderful! Perfect ending to our European vacation. Thank you 😊"

"Overall stay was okay, venue in itself was clean and well maintained. However there was no restaurant open due to a conference being held, only the bar was open with a limited menu. Food took over an hour to arrive and staff had to be reminded several times. On arrival food was cold and at that point not enjoyable for the overly expensive price."

"I liked the location near the motorway - it's a busy golf and leisure club. Car park was full. Very quiet location, rooms spacious but there's no air conditioning. Nice bar where you can get a drink or a snack. Breakfast was nice - service not quite on point"

"The property was beautifully decorated and the breakfast delicious. Very handy to shops. Peaceful setting."

"Marvellous breakfast and staff who were extra helpful, finding us a room more suitable for the elderly than the original booking. Room was very convenient and clean, Both of us sadly found the beds uncomfortable and the ac very cold! Large car park at the hotel but like so many hotels these days, the main dining room was unexpectedly closed to individual guests in the evenings due to a party booking, both the nights we were there. Fortunately we found a fantastic pub 5 minutes walk away...

"Easy access to the airport."

"I loved the bar and restaurant staff, super friendly and surprisingly good food in the restaurant. The rooms has great cold AC (rare in Europe for some reason). The Rooms are a bit dated but the beds are comfortable and a comfortable size as well. Complaints? The pool in the picture is a wellness center next door and is paid, not a free amenity. Everything in here aside from the bar itself seems to close really early..."

"Hotel claimed not to have been paid by Expedia, billed me a second time on check-in. So I ended up paying twice. Now Expedia and the hotel are blaming each other, neither is being helpful processing my £200.70 refund. Frankly both organizations have absolutely abysmal customer service, really don't care about their customers. The hotel manager was pretty rude and offensive too. 0/5"

"Up the hill from Reigate, 15 minute walk into town was very pleasant. Great base to explore surrounding highlights Reigate, Dorking and Epsom."

"Not what we expected. But perfect to put your head down for an early flight to Gatwick."