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"Great service from all staff. Kate and Sandra were very understanding at the reception. They made sure we are well settled in at the arrival and made sure we were given rooms to our liking and likewise at the point of checkout, extra time was provided. Makes the logistics smooth overall. All ladies work hard while serving breakfast, though a little more variety can be introduced so that it doesn’t get boring. Minor Improvements to the lift services can be introduced, as one of them kept breaking down, which hotel management was trying to get fixed. Apart from some minor issues, Wonderful stay and really enjoyed the sauna, jakuzi and swimming pool facilities. "

"Very nice staff, late checkout was accomodated quite easily"

"This hotel is excellent. Courteous, patient and professional staff. It's very clean, quiet and centrally located. I would recommend for your stay in Prague."

"Staff were very friendly and helpful. The location was perfect for a lot of the activities. The room was clean and had a lot of great amenities."

"This was a great location. The staff were great and accommodating. The room was very clean. I would highly recommend this place. "

"I booked this for the affordability but was delightfully surprised by the quality. Bubbles offered upon check-in. Rooms were ready early when we arrived -and were large and well- appointed by European AND American standards. I so appreciated the large electric tea pot and tea and instant coffee offerings. There is a stocked mini- bar, but we just used it to chill powerades we bought. The employees were so helpful and polite, and the breakfast buffet - with white linen- was a great beginning to our days there! Also, a few weeks before our trip, I messaged the hotel about hiring a driver and car to visit Karlovy Vary. They arranged this for me for my family of 4, and it was affordable and preferable when compared to a tour, and the driver was at the hotel early for pickup and picked us up on time and at the end of our great day in Karlovy Vary, and he charged exactly what the hotel quoted. Sidenote: This hotel is very quiet, walkable from many areas of interest and though it has an intriguing history (former convent and was the location of the secret police headquarters during communism with a jail in the basement - according to the newspaper article on the wall in the hallway off the courtyard), but it was light, airy, and a total delight. I recommended it to family members who have an upcoming trip to Prague. "

"Reception warm welcome "

"Good location near the river, no. 5 tram accessible outside hotel, walkable to many tourist sites, yummy selection of breakfast, comfy beds & room, staff members helpful & friendly. "

"A wonderful hotel with very friendly staff. The room was cleaned beautifully every day, and the breakfast selection was excellent. "