Dear Giorgio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Dear Glen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Bonjour, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

Dear Ranthanks for your feedbackKind regards

Gentile cliente,Grazie del tempo dedicato a condividere le sue impressioni! Mi dispiace molto per la sua esperienza, ma è grazie a commenti come i suoi che possiamo capire come ed in cosa migliorare. Lavoriamo intensamente per garantire la miglior esperienza possibile ai nostri ospiti, ma evidentemente questa volta le cose non sono andate per il verso giusto. Se ci darà la possibilità di riguadagnarci la sua fiducia, le garantisco che faremo del nostro meglio per offrirle la qualità ed il servizio già apprezzati da tanti dei nostri ospiti.

Thank you very much for your great review.

Thank you very much for your great review.

Dear Mr. Mark,We are sincerely sorry that our service didn't meet your expectations.Please be sure that our team always try to provide the best service. We'll do the necessary to improve it and ensure it won't happen againKind regards

thank you very much for excellent markKind regards

Hello thanks for your comment,kind regards

Good daythanks for your commentKind regards

Thank you for your feedback

Dear KanchaiThanks a lot for your markKind regards

Dear Thank you so much for excellent mark !We hope to welcome you another timeKind regards

Dear.Thanks a lot for your excellent mark.This is the best award to usKind regards

Thank you very much for your feedback.

Thank you very much for your comment following your stay with us.

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely

Dear Luciano, Thank you for your review of our hotel. Hope to see you again very soon.

Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Dear Séverine,Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologiesWe appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you very much for your feedback.

Dear Ondrej, Thank you very much for comment following your stay with us.

Dear Stéphane, thank you so much for your note following your stay with us. Looking forward to welcoming you again soon.

Dear Poca, thank you for your comment following your stay with us. Looking forward to welcoming you again soon.

Thank you very much for your note following your stay with us. Best Regards,

Thank you very much for your great note following your stay with us. Best Regards,

Thank you very much for your note following your stay with us.

Dear Runar, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Dear Thanks a lot for your good mark Kind regards

Dear guest Thank you for your comment and good mark Kind regards

thank you so much

Good day thanks a lot

Good morning, Thank you for taking the time to tell us about your experience at the Novotel Lausanne Bussigny. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Thank you very much for your feedback and note. Best Regards

Merci beaucoup pour votre commentaire. Meilleures salutations

Thank you so much for excellent mark Kind regards

Thank you very much for your feedback following your stay with us, looking forward to welcoming you again very soon. Best Regards,

Thank you very much for your feedback. Best Regards,

Cher Monsieur Julien, Nous sommes plus que navrés d'apprendre les circonstances dans lesquelles vous avez été accueillis. Croyez bien que nous mettons un point d'honneur à l'accueil de nos clients et que la pire des situations est d'apprendre que certains de nos collaborateurs n'ont pas fait preuve de la courtoisie qui constitue la base même de notre travail. Soyez assurés que nous allons discuter de cela avec l'ensemble de notre équipe afin de s'assurer que cela ne se produise plus. Nous vous renouvellons toutes nos excuses. Meilleures salutations

Bonjour, nous vous remercions pour votre commentaire suite à votre séjour et espérons vous accueillir à nouveau prochainement au Novotel Lausanne Bussigny.